Apple MC371LL/A manual Learning More, Service, and Support, AppleCare Service and Support

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Learning More, Service, and Support

Your MacBook Pro does not have any user-serviceable parts, except the hard drive and the memory. If you need service, contact Apple or take your MacBook Pro

to an Apple Authorized Service Provider. You can find more information about the MacBook Pro through online resources, onscreen help, System Profiler, or Apple Hardware Test.

Online Resources

For online service and support information, go to www.apple.com/support. Choose your country from the pop-up menu. You can search the AppleCare Knowledge Base, check for software updates, or get help from Apple’s discussion forums.

Onscreen Help

You can look for answers to your questions, as well as instructions and troubleshooting information, in Mac Help. Choose Help > Mac Help.

System Profiler

To get information about your MacBook Pro, use System Profiler. It shows you what hardware and software is installed, the serial number and operating system version, how much memory is installed, and more. To open System Profiler, choose Apple () > About This Mac from the menu bar and then click More Info.

AppleCare Service and Support

Your MacBook Pro comes with 90 days of technical support and one year of hardware repair warranty coverage at an Apple Store retail location or an Apple-authorized repair center, such as an Apple Authorized Service Provider. You can extend your coverage by purchasing the AppleCare Protection Plan. For information, go to www.apple.com/support/products or the website for your country listed below.

64Chapter 4   Problem, Meet Solution

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Contents Were made for each other Say hello to your MacBook Pro Mac OS X Snow Leopard Page Contents Looking for Something? Ready, Set Up, Go Ready, Set Up, Go Setting Up Your MacBook Pro What’s in the BoxReady, Set Up, Go Connect to a wireless or wired network Power button Configure your MacBook Pro with Setup Assistant Migrating Information to Your MacBook Pro Customize the Mac OS X desktop and set preferences Putting Your MacBook Pro to Sleep Putting Your MacBook Pro to Sleep or Shutting It DownTo put your MacBook Pro to sleep, do one of the following Shutting Down Your MacBook Pro To wake your MacBook ProPage Life with Your MacBook Pro Basic Features of Your MacBook Pro Built-in stereo speakers Keyboard Features of Your MacBook Pro ¤ Brightness keys F1, F2 Ports on Your MacBook Pro ¯ MagSafe power port Using the Multi-Touch Trackpad Secondary click zone Life with Your MacBook Pro Life with Your MacBook Pro Using the MacBook Pro Battery Getting Answers Charging the BatteryTo get Mac Help More Information To learn about SeeChoose Help Bluetooth Help Page Boost Your MacBook Pro Boost Your MacBook Pro Replacing the Hard Disk Drive To replace the hard disk drive in your MacBook ProBoost Your MacBook Pro Boost Your MacBook Pro Using the pull tab, gently lift the drive out of the bay Connector Boost Your MacBook Pro Boost Your MacBook Pro Long Short Installing Additional Memory To install memory in your MacBook ProBoost Your MacBook Pro Boost Your MacBook Pro Follow the instructions for replacing the bottom case in on Making Sure Your MacBook Pro Recognizes the New Memory To check the computer’s memoryPage Problem, Meet Solution Problem, Meet Solution Problems That Prevent You from Using Your MacBook Pro To force an application to quitProblem, Meet Solution If your MacBook Pro doesn’t turn on or start up If you forget your password If you have trouble ejecting a disc Using Apple Hardware TestTo use Apple Hardware Test To use Network Diagnostics Problems with Your Internet ConnectionTurn the modem off and on and reset the modem hardware To check your Network preference settings PPPoE ConnectionsProblems with AirPort Extreme Wireless Communication Network ConnectionsTo check for updated software Keeping Your Software Up to DateInstalling Mac OS Reinstalling the Software That Came with Your MacBook ProTo install Mac OS Using Disk Utility Reinstalling ApplicationsTo install the applications that came with your MacBook Pro To use Disk UtilityLearning More, Service, and Support AppleCare Service and SupportOnline Resources Onscreen Help System ProfilerCountry Phone Website Locating Your Product Serial Number Last, but Not Least Important Safety Information Last, but Not Least MagSafe power specifications Important Handling Information Laser Information for Optical Disc DrivesLast, but Not Least Last, but Not Least Understanding Ergonomics Keyboard and TrackpadExternal Mouse ChairApple and the Environment Built-In DisplayRegulatory Compliance Information Bluetooth Europe-EU Declaration of Conformity Türkiye Disposal and Recycling Information Looking for Something? Index Looking for Something? Startup Disk preferences 54 stopping Zooming using the trackpad  Simultaneously published in the United States and Canada