Acer C300 Series manual Online Support Information, Appendix C

Page 111

Appendix C

Online Support Information

This section describes online technical support services available to help you repair your Acer Systems.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.

Acer's Website offers you convenient and valuable support resources whenever you need them.

In the Technical Information section you can download information on all of Acer's Notebook, Desktop and Server models including:

Service guides for all models User's manuals

Training materials Bios updates Software utilities Spare parts lists

TABs (Technical Announcement Bulletin)

For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material.

Also contained on this website are:

Detailed information on Acer's International Traveler's Warranty (ITW) Returned material authorization procedures

An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

Appendix C

103

Image 111

Contents Acer TravelMate C300 Series Revision History Date Chapter UpdatesDisclaimer CopyrightScreen Messages ConventionsPreface Page Table of Contents Viii Chapter FeaturesExpansion Canary Block Board Layout Top ViewSW2 Bottom View Outlook View Front ViewIcon Description Chapter Left view Right view Rear Panel Bottom Panel Icon Function Description IndicatorsChapter Lock Key Description Lock KeysEmbedded Numeric Keypad Desired Access Num Lock On Num Lock OffKey Icon Description Windows KeysHot Keys Icon Function Euro Symbol Launch Keys Launch Key Default applicationTouchpad Touchpad BasicsFunction Left Button Right Button Scroll Button Tap Function Left Button Right Button Scroll Button Tap Second Level Cache Hardware Specifications and ConfigurationsSpecification ProcessorModem Interface Bluetooth-MODEM InterfaceWireless Module 802.11b Memory CombinationsHard Disk Drive Interface Four-in-One Card ReaderDVD-RW Interface DVD/CDRW InterfaceAudio Interface DVD InterfaceSpeaker Video InterfaceVideo Resolutions Mode for both LCD and CRT Video MemoryParallel Port System Board Major Chips USB PortIeee 1394 Port Pcmcia PortBattery Simultaneously by software specificationKeyboard Memory Address Map System Power ManagementLCD Inverter AC AdaptorInterrupt Channel IRQ Assignment MapDMA Channel Assignment Chapter System Utilities Bios Setup UtilityNavigating the Bios Utility Parameter InformationMain Advanced Security Boot ExitParameter Description Format/Option Option Enabled or DisabledEsc Exit AdvancedSecurity Clear or SetParameter Description Option Setting a Password Page CD-ROM Drive BootParameter Description ExitBios Flash Utility Machine Disassembly and Replacement Before You Begin General InformationMDC Disassembly Procedure FlowchartRemoving the Battery Pack Removing the Optical Disc Drive Module Removing the LCD Module Page Disassembling the Main Unit Disassembling the logic upper assemblyDisassembling the logic lower assembly Chapter Disassembling the LCD Module Chapter Chapter Disassembling and Reassembling the HDD Module Disassembling the External ModulesPage Assemble the Hinge Caps Symptoms Verified Go To TroubleshootingKeyboard or Auxiliary Input Device Check System Check ProceduresExternal Diskette Drive Check External CD-ROM Drive CheckMemory check Power System CheckTouchpad check Check the Battery PackPower-On Self-Test Post Error Message Index of Error Messages Error Message ListError Messages FRU/Action in Sequence LCD No beep Error Messages FRU/Action in SequenceCode Beeps Post Routine Description Post CodesChapter Code Beeps Post Routine Description Code Beeps For Boot Block in Flash ROM Power-Related Symptoms Index of Symptom-to-FRU Error MessageLCD-Related Symptoms Indicator-Related SymptomsPower Management-Related Symptoms PCMCIA-Related SymptomsMemory-Related Symptoms Speaker-Related SymptomsKeyboard/Touchpad-Related Symptoms Peripheral-Related SymptomsModem/LAN-Related Symptoms Intermittent Problems Dimm Undetermined ProblemsChapter Top View SW2-1 SW2-2 Bottom ViewFRU Field Replaceable Unit List Adapter 19V 70W 3PIN Delta ADP-65DB Exploded DiagramBattery Pack LI-ION 8CELL Sanyo BTP RTC BatteryExtension Board MODEM/BLUETOOTH Board AmbitWireless LAN Board 802.11B Intel Power Cord 10A 125V Kingcord USSide Lower Case Right Cover Smart Card Pack Lower Case Left Cover Power SwitchMini PCI Cover W/SCREW Lower Case Front Cover W/SPEAKERCard Reader Bracket Assembly Bluetooth AntennaWireless LAN Antenna AUX Wireless LAN Antenna MainHDD Drive 40G Hgst IC25N040ATMR04 HDD Drive 60G Hgst IC25N060ATMR04HDD Drive 20G Hgst IC25N020ATMR04 HDD Drive 30G Hgst IC25N030ATMR04LED Board Wireless LAN Antenna LCD Panel W/ANTENNA & Hinge & LogoHinge Assembly Button BoardSdimm 256M Infineon Smart Card SlotSdimm 512M Infineon Sdimm 128M NanyaMicrophone CPU Fansink W/FANFAN HeatsinkScrew Nylok M2.5-5 Screw Mach Wafer M2*L3.1 Y-ZNScrew M2 X L8 DIA 6MM Scrw Mach Wafer M2*L8 NI S notChapter Model WirelessAppendix a TravelMate C300 SeriesAppendix B Test Compatible ComponentsMicrosoft Windows XP Pro Environment Test SpecificationsAppendix B Microsoft Windows XP Home Environment Test Appendix B Microsoft Windows 2000 Environment Test Appendix B 101 102 Appendix C Online Support Information104 Index Pcmcia Index 107