Acer C300 Series manual System Check Procedures, External Diskette Drive Check

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System Check Procedures

External Diskette Drive Check

Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required.

NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail.

Do the following to select the test device.

1.Boot from the diagnostics diskette and start the diagnostics program.

2.See if FDD Test is passed as the program runs to FDD Test.

3.Follow the instructions in the message window.

If an error occurs with the internal diskette drive, reconnect the diskette connector on the system board. If the error still remains:

1.Reconnect the external diskette drive/DVD-ROM module.

2.Replace the external diskette drive/CD-ROM module.

3.Replace the main board.

External CD-ROM Drive Check

Do the following to isolate the problem to a controller, drive, or CD-ROM. Make sure that the CD-ROM does not have any label attached to it. The label can cause damage to the drive or can cause the drive to fail.

Do the following to select the test device:

1.Boot from the diagnostics diskette and start the diagnostics program.

2.See if CD-ROM Test is passed when the program runs to CD-ROM Test.

3.Follow the instructions in the message window.

If an error occurs, reconnect the connector on the System board. If the error still remains:

1.Reconnect the external diskette drive/CD-ROM module.

2.Replace the external diskette drive/CD-ROM module.

3.Replace the main board.

Keyboard or Auxiliary Input Device Check

Remove the external keyboard if the internal keyboard is to be tested.

If the internal keyboard does not work or an unexpected character appears, make sure that the flexible cable extending from the keyboard is correctly seated in the connector on the system board.

If the keyboard cable connection is correct, run the Keyboard Test.

If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU:

1.Reconnect the keyboard cables.

2.Replace the keyboard.

3.Replace the main board.

The following auxiliary input devices are supported by this computer: Numeric keypad

External keyboard

If any of these devices do not work, reconnect the cable connector and repeat the failing operation.

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Chapter 4

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Contents Acer TravelMate C300 Series Date Chapter Updates Revision HistoryCopyright DisclaimerConventions Screen MessagesPreface Page Table of Contents Viii Features ChapterExpansion Canary Block Board Layout Top ViewSW2 Bottom View Outlook View Front ViewIcon Description Chapter Left view Right view Rear Panel Bottom Panel Indicators Icon Function DescriptionChapter Lock Keys Lock Key DescriptionDesired Access Num Lock On Num Lock Off Embedded Numeric KeypadWindows Keys Key Icon DescriptionHot Keys Icon Function Euro Symbol Launch Key Default application Launch KeysTouchpad Touchpad BasicsFunction Left Button Right Button Scroll Button Tap Function Left Button Right Button Scroll Button Tap Hardware Specifications and Configurations SpecificationProcessor Second Level CacheBluetooth-MODEM Interface Wireless Module 802.11bMemory Combinations Modem InterfaceFour-in-One Card Reader Hard Disk Drive InterfaceDVD/CDRW Interface DVD-RW InterfaceDVD Interface SpeakerVideo Interface Audio InterfaceVideo Resolutions Mode for both LCD and CRT Video MemoryParallel Port USB Port Ieee 1394 PortPcmcia Port System Board Major ChipsBattery Simultaneously by software specificationKeyboard System Power Management LCD InverterAC Adaptor Memory Address MapIRQ Assignment Map Interrupt ChannelDMA Channel Assignment Chapter Bios Setup Utility System UtilitiesNavigating the Bios Utility Information ParameterAdvanced Security Boot Exit MainOption Enabled or Disabled Parameter Description Format/OptionAdvanced Esc ExitSecurity Clear or SetParameter Description Option Setting a Password Page Boot CD-ROM DriveExit Parameter DescriptionBios Flash Utility Machine Disassembly and Replacement General Information Before You BeginDisassembly Procedure Flowchart MDCRemoving the Battery Pack Removing the Optical Disc Drive Module Removing the LCD Module Page Disassembling the logic upper assembly Disassembling the Main UnitDisassembling the logic lower assembly Chapter Disassembling the LCD Module Chapter Chapter Disassembling the External Modules Disassembling and Reassembling the HDD ModulePage Assemble the Hinge Caps Troubleshooting Symptoms Verified Go ToSystem Check Procedures External Diskette Drive CheckExternal CD-ROM Drive Check Keyboard or Auxiliary Input Device CheckPower System Check Memory checkCheck the Battery Pack Touchpad checkPower-On Self-Test Post Error Message Index of Error Messages Error Message ListError Messages FRU/Action in Sequence No beep Error Messages FRU/Action in Sequence LCDPost Codes Code Beeps Post Routine DescriptionChapter Code Beeps Post Routine Description Code Beeps For Boot Block in Flash ROM Index of Symptom-to-FRU Error Message LCD-Related SymptomsIndicator-Related Symptoms Power-Related SymptomsPCMCIA-Related Symptoms Memory-Related SymptomsSpeaker-Related Symptoms Power Management-Related SymptomsPeripheral-Related Symptoms Keyboard/Touchpad-Related SymptomsModem/LAN-Related Symptoms Intermittent Problems Undetermined Problems DimmChapter Top View Bottom View SW2-1 SW2-2FRU Field Replaceable Unit List Exploded Diagram Battery Pack LI-ION 8CELL Sanyo BTPRTC Battery Adapter 19V 70W 3PIN Delta ADP-65DBMODEM/BLUETOOTH Board Ambit Wireless LAN Board 802.11B IntelPower Cord 10A 125V Kingcord US Extension BoardPack Lower Case Left Cover Power Switch Mini PCI Cover W/SCREWLower Case Front Cover W/SPEAKER Side Lower Case Right Cover Smart CardBluetooth Antenna Wireless LAN Antenna AUXWireless LAN Antenna Main Card Reader Bracket AssemblyHDD Drive 60G Hgst IC25N060ATMR04 HDD Drive 20G Hgst IC25N020ATMR04HDD Drive 30G Hgst IC25N030ATMR04 HDD Drive 40G Hgst IC25N040ATMR04Wireless LAN Antenna LCD Panel W/ANTENNA & Hinge & Logo Hinge AssemblyButton Board LED BoardSmart Card Slot Sdimm 512M InfineonSdimm 128M Nanya Sdimm 256M InfineonCPU Fansink W/FAN FANHeatsink MicrophoneScrew Mach Wafer M2*L3.1 Y-ZN Screw M2 X L8 DIA 6MMScrw Mach Wafer M2*L8 NI S not Screw Nylok M2.5-5Chapter Wireless Appendix aTravelMate C300 Series ModelTest Compatible Components Appendix BSpecifications Microsoft Windows XP Pro Environment TestAppendix B Microsoft Windows XP Home Environment Test Appendix B Microsoft Windows 2000 Environment Test Appendix B 101 102 Online Support Information Appendix C104 Index Pcmcia Index 107