Acer ASX1200, ASX3200 manual Hardware Diagnostic Procedure, Problem Symptom Section to Refer to

Page 67

Chapter 4

System Troubleshooting

This chapter provides instructions on how to troubleshoot system hardware problems.

Hardware Diagnostic Procedure

IMPORTANT:The diagnostic tests described in this chapter are only intended to test Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Obtain the failing symptoms in as much detail as possible.

2.Verify the symptoms by attempting to recreate the failure by running the diagnostic tests or repeating the same operation.

3.Refer to the table below to determine which corrective action to perform.

Problem

Symptom

Section to Refer to

 

 

 

Power failure

The power indicator does not light up

“Power System Check” on page 60

 

or stay lit.

 

POST failure

POST does not complete. No beep

“POST Error and Beep Codes” on page

 

or error codes issued.

61.

 

 

 

 

POST detects an error and displayed

 

 

messages on screen.

 

 

 

 

Chapter 4

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Contents Acer Aspire ASX1200/ ASX3200 Service Guide Revision History Date Chapter UpdatesCopyright Disclaimer Conventions Service Guide Coverage Table of Contents Viii Chapter FeaturesOperating system and software Power supplyFront Panel Aspire ASX1200/3200 TourIcon Component D E Rear PanelInternal Components LED indicator Color LED status Description System LED IndicatorsSystem Utilities Phoenix Bios Setup UtilityNavigating Through the Setup Utility Entering Bios setupSetup Utility Menus Product Information Parameter Description Option Standard Cmos FeaturesAll, But Keyboard Fast Advanced Bios FeaturesDisabled EnabledNon-OS/2 SetupHard Disk Boot Priority 100 Advanced Chipset FeaturesAuto 200Triangular Cntr Minimim Per Channel3F8/IRQ4 Integrated Peripherals378/IRQ7 IDE Function Setup Off MCP Storage ConfigHigh Speed USB Device SettingDpms Support Power Management SetupS1 & S3 User DefineAuto Escd PnP/PCI Configurations4096 PC Health Status Load Default Settings Setting a supervisor password Set Supervisor PasswordSetting a user password Set User PasswordSave & Exit Setup Exit Without Saving Chapter Disassembly Requirements System DisassemblyPre-disassembly Procedure External Modules Disassembly Flowchart Main Unit DisassemblyScrew Screw Quantity Color Torque Removing the Side PanelRemoving the Font Bezel Removing the Heat Sink Fan Assembly Page Removing the Processor Page Removing the Optical Drive Page Removing the Hard Disk Drive Page Chapter Slide the HDD out of the bracket Chapter Removing the Power Supply 86.00J07.B60 Screw Quantity Color Torque #6-32 L5 BZN BlackLift the power supply module out of the chassis Removing the Memory Modules Gently pull the Dimm upward to pull it away from the chassis Removing the PCI Card Gently pull the card to remove it from the mainboard Removing the Front I/O and Card Reader Boards Screw Quantity Color Torque Screw Quantity Color Torque #6-32 L5 BZN Black Pull the I/O board out of the bracket Removing the Mainboard Lift the board from the chassis Problem Symptom Section to Refer to Hardware Diagnostic ProcedureSystem Internal Inspection System Check ProceduresPower System Check System External InspectionPost Code Hex Post Routine Description Post Error and Beep CodesPost Code Hex Post Routine Description Post Code Hex Post Routine Description Post Code Hex Post Routine Description Post Code Hex Post Routine Description Post Code Hex Post Routine Description Online Support Information Chapter System Block Diagram System Block Diagram and Board LayoutMainboard Board LayoutCode Description System Jumpers Name Location Default SettingsChapter FRU Field Replaceable Unit List Aspire ASX1200/ ASX3200 Exploded Diagram Component Aspire ASX1200/ ASX3200 FRU List 81.3V001.010GPart Name Description Acer Part Number CPU AMD 2.4G ADO4600IAA5DO CPU AMD 2.2G SDH1250IAA4DP IC CPU Sempron LE-1250 2.2G HDD 640GB WD WD6400AAKS Keyboard PS2 105KEY KB PS2 KB-0759 Italian Black Keyboard PS2 105KEY KB PS2 KB-0759 Romanian Keyboard USB 105KEY KB USB KU-0760 French Black Keyboard USB 105KEY KB USB KU-0760 Turkish Black AMD Athlon X2 Dual-Core Processor Specification AMD Athlon Processor SpecificationAppendix a AMD Phenom X4 Quad-Core Processor Specification AMD Phenom X3 Triple-Core Processor SpecificationSystem Board Major Chips AMD Sempron Processor SpecificationPCI Interface Network Interface SpecificationCAV Super Multi SpecificationDVD-ROM