Acer ASX1200, ASX3200 manual Online Support Information

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Online Support Information

This section describes online technical support services available to help you repair the desktop computer.

If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website at http://global.acer.com/ support/index. However some information sources will require a user ID and password. These can be obtained directly from Acer CSD Taiwan.

Acer's Website offers you convenient and valuable support resources whenever you need them.

In the Support & Downloads tab you can download information materials for all of Acer notebook, desktop and server models including:

Service guides for all models User's manuals

Training materials BIOS updates Software utilities Spare parts lists

Technical Announcement Bulletins (TABs)

For these purposes, we have included an Acrobat File to facilitate a hassle-free downloading of our technical materials.

The following are also available in the Support & Downloads tab:

Detailed information on Acer's International Traveler's Warranty (ITW) Returned material authorization procedures

An overview of all the support services we offer, accompanied by a list of telephone, fax, and email contacts for all your technical queries.

We are always looking for ways to optimize and improve our services, so if you have any suggestions or comments, please do not hesitate to communicate these to us.

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Contents Acer Aspire ASX1200/ ASX3200 Service Guide Revision History Date Chapter UpdatesCopyright Disclaimer Conventions Service Guide Coverage Table of Contents Viii Chapter FeaturesOperating system and software Power supplyAspire ASX1200/3200 Tour Front PanelIcon Component D E Rear PanelInternal Components LED indicator Color LED status Description System LED IndicatorsSystem Utilities Phoenix Bios Setup UtilityNavigating Through the Setup Utility Entering Bios setupSetup Utility Menus Product Information Standard Cmos Features Parameter Description OptionAll, But Keyboard Fast Advanced Bios FeaturesDisabled EnabledNon-OS/2 SetupHard Disk Boot Priority 100 Advanced Chipset FeaturesAuto 200Triangular Cntr Minimim Per ChannelIntegrated Peripherals 3F8/IRQ4378/IRQ7 IDE Function Setup Off MCP Storage ConfigHigh Speed USB Device SettingDpms Support Power Management SetupS1 & S3 User DefinePnP/PCI Configurations Auto Escd4096 PC Health Status Load Default Settings Setting a supervisor password Set Supervisor PasswordSetting a user password Set User PasswordSave & Exit Setup Exit Without Saving Chapter Disassembly Requirements System DisassemblyPre-disassembly Procedure Main Unit Disassembly External Modules Disassembly FlowchartScrew Screw Quantity Color Torque Removing the Side PanelRemoving the Font Bezel Removing the Heat Sink Fan Assembly Page Removing the Processor Page Removing the Optical Drive Page Removing the Hard Disk Drive Page Chapter Slide the HDD out of the bracket Chapter Removing the Power Supply 86.00J07.B60 Screw Quantity Color Torque #6-32 L5 BZN BlackLift the power supply module out of the chassis Removing the Memory Modules Gently pull the Dimm upward to pull it away from the chassis Removing the PCI Card Gently pull the card to remove it from the mainboard Removing the Front I/O and Card Reader Boards Screw Quantity Color Torque Screw Quantity Color Torque #6-32 L5 BZN Black Pull the I/O board out of the bracket Removing the Mainboard Lift the board from the chassis Problem Symptom Section to Refer to Hardware Diagnostic ProcedureSystem Internal Inspection System Check ProceduresPower System Check System External InspectionPost Code Hex Post Routine Description Post Error and Beep CodesPost Code Hex Post Routine Description Post Code Hex Post Routine Description Post Code Hex Post Routine Description Post Code Hex Post Routine Description Post Code Hex Post Routine Description Online Support Information Chapter System Block Diagram System Block Diagram and Board LayoutBoard Layout MainboardCode Description System Jumpers Name Location Default SettingsChapter FRU Field Replaceable Unit List Aspire ASX1200/ ASX3200 Exploded Diagram Aspire ASX1200/ ASX3200 FRU List 81.3V001.010G ComponentPart Name Description Acer Part Number CPU AMD 2.4G ADO4600IAA5DO CPU AMD 2.2G SDH1250IAA4DP IC CPU Sempron LE-1250 2.2G HDD 640GB WD WD6400AAKS Keyboard PS2 105KEY KB PS2 KB-0759 Italian Black Keyboard PS2 105KEY KB PS2 KB-0759 Romanian Keyboard USB 105KEY KB USB KU-0760 French Black Keyboard USB 105KEY KB USB KU-0760 Turkish Black AMD Athlon Processor Specification AMD Athlon X2 Dual-Core Processor SpecificationAppendix a AMD Phenom X4 Quad-Core Processor Specification AMD Phenom X3 Triple-Core Processor SpecificationSystem Board Major Chips AMD Sempron Processor SpecificationPCI Interface Network Interface SpecificationCAV Super Multi SpecificationDVD-ROM