Panasonic UB-5338C, UB-5838C operating instructions Troubleshooting, Issue Solution and Care See

Page 31

Troubleshooting

To identify error message that are displayed on the control panel, refer to “Error Codes” on page 33.

The following table lists solutions to problems that you may have concerning this unit as well as tips in avoiding these problems in the future.

If problems still persist, call your dealer.

Issue

Solution and Care

See

Page

 

 

The power switch is on but the

Confirm that the power plug is securely plugged in.

–

display is off.

(If the display still does not light, turn the power off and back on.)

 

 

 

 

It is difficult to erase text/

• Wipe the screen film with a water dampened-cloth that has been

 

diagrams written on the screen

thoroughly wrung.

 

film.

• Write letters and lines slowly. Letters and lines written fast cannot

–

 

be erased as easily.

 

 

 

• Erase text/diagrams after the ink has dried completely.

 

 

• Do not use cleaners that contain a surface active agent.

 

 

 

 

Some text or certain parts of a

The letter is written outside the scannable area.

12

diagram cannot be scanned.

Write the letters inside the scannable area.

 

 

 

 

The scanned image is blank, thin

The writing on the screen is too thin or light.

–

or blurred.

Make thicker, darker lines or use a new marker.

 

 

 

 

Black or white lines appear on

The unit is in strong sunlight or strong lighting.

 

the scanned image, or the

Change the location of the unit or block the light.

–

scanned image is dark or blank.

 

 

The screen does not advance

There is no destination for scanned images.

 

when the Start/Stop or Advance

Set a USB flash memory device or SD memory card, or connect

17

Key is pressed.

a printer or a computer.

 

 

 

 

 

Static electricity was generated when the screen film was wiped.

–

 

Turn off the power and slowly move the screen by hand.

 

 

 

 

 

Printed images are thin or blank.

Perform the Test Print feature.

 

 

If the problem still occurs:

 

 

• The ink of the print cartridge is empty.

 

 

Change the print cartridge with a new one referring to the

28

 

manual of the printer.

 

 

• The nozzle of the print cartridge is dirty.

 

 

Clean the nozzle according to the manual of the printer.

 

 

 

 

When the scanned image is

Adjust the alignment of the printer according to the manual of the

 

printed, colors are shifted or

printer.

–

blurred.

 

 

 

 

 

The scanned image cannot be

A USB flash memory device or SD memory card is connected.

17

printed with an external printer.

Remove the USB flash memory device or SD memory card.

 

 

 

 

Help

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Contents For U.S.A. only Installation Manual Included for qualified service personnelFor your future reference AccessoriesPlease observe carefully the following precaution Things you should keep a recordPage Illegal Duplication Exemption of Liability TrademarksPrinting with an External Printer FeaturesStoring on a USB Flash Memory Device Storing on an SD Memory CardTable of Contents Power and Ground Connection For Your SafetyBattery For Your SafetyInstallation and Relocation Operating SafeguardsFor Your Safety Power How to replace the fuse Safety Information For United Kingdom onlyPrecautions For Netherlands BatteryFor U.S.A For BrazilMemory Device Part Names and FunctionsFor Printer For USB FlashPart Names and Functions Mode Key Advance Key Display Set-up Key Start/Stop KeyMode Key Control PanelOperation Password function Before UsingScreen Erase Announce function Scanning Scanning Storing images on a USB flash memory deviceMemory card Storing images on an SDPrinting with an external printer Computer Scanning to a computerSystem Requirements Scanning to a computerScanning Moving the Electronic Board Electronic Electronic BoardBoard Setting the UnitSetting the number of copies Setting for scanning time displayFile format set-up Setting the UnitSetting the current time Setting for Full Size Scanning UB-5838C onlyElectronic Board Setting the Password Testing the Printer Cleaning the Screen and the Unit Daily Care and MaintenanceCaring for the Eraser Daily Care and Maintenance Replacing the Battery for the unit clockIssue Solution and Care See TroubleshootingTroubleshooting Error Code Cause Remedy See Error CodesTroubleshooting See Error Code Cause RemedyModel No UB-5838C UB-5338C SpecificationsSeparately Available Items SpecificationsElectronic Board Operations Check For qualified service personnelFor Your Safety Assembling the unit Optional Stand Assembly UE-608035For Your Safety Assembling the unit Accessories for assemblingIllustration ’ty Remarks Assembling the unit Assembly Assembling the unit When using the stand, advance to stepWall-mounting Optional Stand Assembling the unit Electronic Board Operations Check Setting the timeBefore Operation Check Step Points to Check Condition Solutions Electronic Board Operations Check Operation Check ProcedureRepacking Checking the Wall Wall-Mounting ConstructionBefore Starting Mm 29 Wall-Mounting Construction Metal or Concrete walls Wooden walls Plasterboard wallsStand Base Optional Stand Assembly UE-608035Included Parts Part name Illustration ’tyOptional Stand Assembly UE-608035 Assembly Instructions Optional Stand Assembly UE-608035 PJQXC0259ZA F0509E0 Panasonic Canada IncPanasonic Business Systems U.K Panasonic Marketing Europe GmbH
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