BenQ MX716, MX717 user manual Troubleshooting

Page 58

Troubleshooting

The projector does not turn on.

Cause

Remedy

 

 

 

Plug the power cord into the AC power jack on

There is no power from the power cord.

the projector, and plug the power cord into the

power outlet. If the power outlet has a switch,

 

 

make sure that it is switched on.

 

 

Attempting to turn the projector on again

Wait until the cooling down process has

during the cooling process.

completed.

 

 

No picture

 

Cause

Remedy

The video source is not turned on or

Turn the video source on and check that the signal

connected correctly.

cable is connected correctly.

 

 

The projector is not correctly connected

Check the connection.

to the input signal device.

 

 

 

The input signal has not been correctly

Select the correct input signal with the SOURCE

selected.

key on the projector or remote control.

 

 

The lens cover is still closed.

Open the lens cover.

Blurred image

 

Cause

 

Remedy

 

 

 

The projection lens is not correctly

 

Adjust the focus of the lens using the focus ring.

focused.

 

 

 

 

 

 

The projector and the screen are not

 

Adjust the projection angle and direction as well

aligned properly.

 

as the height of the projector if necessary.

 

 

 

The lens cover is still closed.

 

Open the lens cover.

Remote control does not work

 

Cause

Remedy

The battery is out of power.

Replace the battery with a new one.

There is an obstacle between the remote

Remove the obstacle.

control and the projector.

 

 

 

You are too far away from the projector.

Stand within 8 meters (26 feet) of the projector.

The password is incorrect

 

Cause

Remedy

 

 

You do not remember the password.

Please see "Entering the password recall

procedure" on page 24 for details.

 

 

 

58 Troubleshooting

Image 58
Contents Welcome Table of contents Important safety instructions Safety InstructionsSafety Instructions 3000 m Feet Ceiling mounting the projector Projector features IntroductionShipping contents Front/upper side Projector exterior viewRear/lower side Controls and functions Source selection buttons COMPUTER-1, COMPUTER-2 Remote controlNetwork Setting Not available Test Network Not availableMute Volume +Operating the Laser pointer MIC/VOL +/- Not availableRemote control effective range Replacing the remote control batteries Front Table Positioning your projectorChoosing a location Front CeilingProjection dimensions Obtaining a preferred projected image sizeConnection ConnectionTerminal name Terminal appearance Connecting video source devicesConnecting audio BestOperation Starting up the projectorAdjusting the projection angle Adjusting the projected imageAuto-adjusting the image Fine-tuning the image size and clarity Correcting keystoneUsing the menus HighlightSetting a password Using a security cable lockUtilizing the password function Highlight Change Security Settings and press EnterIf you forget the password Entering the password recall procedureDisabling the password function Changing the passwordPress ENTER. The message Input Current Password appears Switching input signal Changing Color SpaceMagnifying and searching for details Selecting the aspect ratioAbout the aspect ratio Setting the User 1/User 2 mode Using Wall ColorSelecting a picture mode Go to the Picture Picture Mode menuFine-tuning the image quality in user modes 3D Color Management Selection Description Setting the presentation timerTop-Left Bottom-Left Top-Right Bottom-Right Freezing the image To cancel the timer, perform the following stepsRemote paging operations Hiding the imageUsing the OSD menu To activate the High Altitude ModeUsing the remote control Operating in a high altitude environmentTurning off the Power On/Off Ring Tone Adjusting the soundAdjusting the sound level Muting the soundIf you are in a Dhcp environment Controlling the projector through a LAN environmentCable connection If you are in a non-DHCP environmentControlling the projector remotely through a web browser Iiii Iiiv Direct power off Shutting down the projectorMenu system Menu operationMain menu Sub-menu Options Right/Bottom-Left System Setup BasicTime Sec Menu Settings Menu Position Hr/12 hrAdvanced Description of each menu Save Settings Picture ModeTemperature Display menu Picture menu FunctionSearch TimerSettings Color SpacePanel Key System Setup Basic men Function DescriptionOperation LockAudio System Setup Advanced menu Function Description HighAltitude LampStandby System Setup Advanced menu Function DescriptionReset All NetworkSystem Information menu Function DescriptionCurrent StatusMaintenance Care of the projectorGetting to know the lamp hour Setting Lamp Mode as EconomicLamp information Extending lamp lifeTiming of replacing the lamp Status MessageReplacing the lamp MX716Use the handle to slowly pull the lamp out As shown in the figure, lower the new lamp Resetting the lamp timer Tighten the screws that secures the lamp coverLamp events IndicatorsLight Status & Description Power events Thermal eventsTroubleshooting Specifications Projector specificationsDimensions Ceiling mount installation Ceiling Mount screw M4 Max L = 8 mmSupported timing for PC input Timing chartKHz Resolution Mode Frequency KHz MHz Supported timing for Hdmi Hdcp inputHorizontal Supported timing for Component-YPbPrinputTiming Frequency Hz Frequency kHzSupported timing for Video and S-Video inputs Copyright Warranty and Copyright informationLimited warranty Disclaimer

MX717, MX716 specifications

The BenQ MX716 and MX717 are versatile projectors designed for educational and professional environments, offering a blend of performance, reliability, and user-friendly features. Both models are equipped with DLP technology, ensuring vibrant colors and sharp images, making them ideal for classrooms, conference rooms, and other presentation settings.

One of the standout features of the BenQ MX716 and MX717 is their brightness. With a brightness level of up to 4000 ANSI lumens, these projectors are capable of delivering clear visuals even in well-lit rooms. This high lumens output makes it easier for viewers to see detailed graphics and text, ensuring that presentations remain engaging and effective.

Both models offer a native XGA resolution of 1024 x 768 pixels, providing a solid foundation for detailed visual displays. The projectors support a variety of resolutions, including 1080p, ensuring compatibility with various multimedia sources. This flexibility allows users to connect laptops, DVDs, and other devices without compromising on image quality.

The contrast ratio is another key feature, with both projectors offering a high contrast ratio of 13,000:1. This impressive ratio enhances image depth and clarity, resulting in more lifelike colors and sharper text. As a result, presentations appear more professional and easy to follow, improving overall communication.

In terms of connectivity, the BenQ MX716 and MX717 come equipped with multiple inputs, including HDMI, VGA, and USB ports. This variety facilitates seamless connections with diverse devices, essential for modern multimedia environments. Additionally, the built-in speakers deliver decent sound quality, enhancing the overall presentation experience without requiring external audio equipment.

BenQ has also integrated eco-friendly technologies into these models, achieving low power consumption and extended lamp life. The SmartEco technology intelligently adjusts lamp power based on the content being displayed, which not only reduces energy usage but also extends the life of the lamp up to 10,000 hours.

Portability is another consideration, as both projectors are designed to be lightweight and compact, making them easy to transport between different locations. The user-friendly interface, along with quick setup and installation processes, confirms BenQ’s commitment to providing hassle-free solutions for its users.

In summary, the BenQ MX716 and MX717 projectors combine high brightness, excellent image quality, and user-friendly features, making them ideal choices for educational and corporate environments. Whether for lectures, meetings, or presentations, these projectors ensure optimal performance and reliability.