3M C2167PW manual Troubleshooting Your Multi-Touch Chassis Display, No image appears on screen

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3M™ Multi-Touch Display User Guide

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Brightness

 

The monitor backlight level control.

 

 

Auto Adjust

 

Fine-tune the image to full screen automatically.

 

 

Left/Right

 

Moving screen image horizontal position to left or right.

 

 

Up/Down

 

Moving screen image vertical position to up or down.

 

 

Horizontal size

 

The screen image horizontal dot clock adjustment.

 

 

Fine

 

The screen image pixel phase adjustment.

 

 

OSD Left/Right

 

Moving OSD menu horizontal position to left or right.

 

 

OSD Up/Down

 

Moving OSD menu vertical position to up or down.

 

 

OSD Time out

 

OSD auto-disappear time selection.

 

 

OSD Language

 

OSD menu language selection.

 

 

 

 

(English, French, Japanese, German, Spanish, Italian, Traditional

 

 

 

 

Chinese and Simplified Chinese)

 

 

 

 

 

 

 

Factory Reset

 

Factory default value restored.

 

 

RGB

 

Color temperature selection (9300K, 6500K, 5500K, 7500K, User)

 

CHAPTER 3

Troubleshooting Your Multi-Touch Chassis Display

If you are experiencing trouble with the LCD display, refer to the following. If the problem persists, please refer to the 3M Touch Systems website at www.3m.com/touch.

No image appears on screen.

Check that all the I/O and power connectors are correctly and securely connected as described in the "Installation" section.

Make sure the connector pins are not crooked or broken.

Partial image or incorrectly displayed image.

Check to see if the resolution of your computer is higher than that of the LCD display.

Reconfigure the resolution of your computer to make it less than or equal to 1920 x 1080 recommended resolution.

3M Touch Systems, Inc. Proprietary Information – TSD-44310 REV B

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Contents 3M Multi-Touch Display User Guide 3M Multi-Touch Display User Guide Contents Multi-Touch Display Features IntroductionOverview Intended Use Important Safety InformationExplanation of Signal Word Consequences Touch Screen for Multi-Touch Displays∙ Do not install or use this product in a hazardous location Important Notes Touch Sensor Care and Cleaning 3M Touch Systems Support ServicesMaintaining Your Touch Display Contact 3M Touch Systems Unpacking Your Touch Display Setting Up Your Multi-Touch Chassis DisplayAttaching the Side Brackets C2167PWTop and bottom brackets Supported Video Display Modes and Refresh Rates Connecting the DisplayUser Controls For On Screen Display Configuring the Display SettingsAdjusting the Multi-Touch Chassis Video Display Display ModeHow to Use the OSD Menus ContentOn-Screen Display Menus No image appears on screen Troubleshooting Your Multi-Touch Chassis DisplayImage is unstable and flickering Enabling Your Multi-Touch Chassis Display Windows 7 USB CompatibilityAll Other Platforms Multi-Touch Application Support Installing 3M MicroTouch SoftwareRegulatory Agency Approvals Regulatory InformationFCC Warning