Brother PJ-562, PJ-563, PJ-523 manual Image is compressed and stretched in many places

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The image is compressed and stretched in many places

Make sure the release cover was not left open during printing. If it is open, close it completely.

Make sure the paper is not slipping in the printer. If it is, make sure the print head and platen roller are clean. See Chapter 4, “Maintaining the Printer”.

Make sure the paper is not wrinkled prior to inserting it. Also, make sure you are using Brother Genuine Thermal paper.

The image has light or white vertical lines

Make sure the release cover was not left open during printing. If it is open, close it completely.

Clean the print head. Follow the instructions in “Cleaning the Print Head”, page 43.

If cleaning the print head does not correct the problem, the print head may need maintenance. Call technical support.

All pages have a white vertical line

Clean the print head. Follow the instructions in “Cleaning the Print Head”, page 43.

If the pages continue to have white vertical lines, the print head may need maintenance. Call technical support.

All pages have a black vertical line

Clean the print head. Follow the instructions in “Cleaning the Print Head”, page 43.” If the pages continue to have black vertical lines, the print head may need maintenance. Call technical support.

Light patches of print appear on the image

The printer requires smooth paper to work properly. Make sure the paper does not have any dents or wrinkles. It should lie flat and it should not have a defective or uneven surface coating. Use Brother Genuine Thermal paper and make sure it does not have any obvious deformities.

Check the density setting using the printer driver. If the setting is too low, raise it. See page 15, “Making Prints Lighter or Darker”.

Clean the print head. Follow the instructions in “Cleaning the Print Head”, page 43.

If using the DC power adapter, make sure the voltage from the vehicle is high enough. Try starting the engine if necessary.

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Contents User’s Guide PJ3 Printer driver name Shorter name Model nameContents Tips on Using Paper Connecting to an AC Outlet Optional Setting Up the PrinterConnecting the printer to DC power Connecting to a DC Supply OptionalMain Switch Functions Using the Operation PanelIndicator Lights Printing Solutions Using the PrinterCD Install Driver InstallationText Mode Accessing Advanced Software FeaturesManual Install Form Feed Modes Ply ModeDensity Modes Non-Perforated Roll Paper Selecting MediaCut Sheet Paper Perforated Roll Paper Windows XP / 2000 Professional Notes Windows-Specific Operating System FeaturesWindows Vista Notes Via USB Cable Connecting to Your ComputerVia Infrared IrDA Via Bluetooth Bluetooth Models OnlyInserting a sheet of paper PrintingMaking Prints Lighter or Darker Turning the Printer OFFPocketJet Utility Configuration Utility Controllable Printer FeaturesInstalling the PocketJet 3 Utility Using the PocketJet 3 Utility Menu Bar File Menu Bluetooth MenuPage Paper Size Configuration Options Dropdown Menu Selections PrinterPrint Density Auto-On Form Feed ModePre-Feed CR-LF ModeAuto-Off Page Form Length Bottom Margin Left Margin Text Line Spacing Right MarginExtended Characters Default FontDefault Pitch Character Set Map Page Page Close CleanFactory Reset Save ConfigPushing the battery connector into the terminal Installing the Battery OptionalPage Instructions for removing the battery Removing the BatteryStopping the Charge Process Charging the BatteryTips on Using the Battery Inserting Paper Tips on Using PaperUsage and Handling Instructions Use Brother Genuine Thermal paperMethod Clearing a Paper JamPage Maintaining the Printer Cleaning the Print HeadInserting the cleaning cloth Cleaning the Platen Roller Cleaning the platen roller Cleaning the Printer’s Exterior Page Reference Indicator Light Warnings Data Receive Error Time-Out When ChargingLow Thermal Head Temperature High Thermal Head TemperatureSelf-Test Feature Overview TroubleshootingPrinted image is out of alignment Paper ProblemsPrinted Image Problems Paper is jammed in the printerAll pages have a black vertical line Image is compressed and stretched in many placesImage has light or white vertical lines All pages have a white vertical linePrint contains random dots Top margin is incorrectSide margins are incorrect Print does not contain the proper charactersPages Are Partially Printed Green Data indicator remains lit but does not blinkPages Don’t Print Interface Power optionalModel Name PJ-522 PJ-523 PrintingEnvironmental SoftwareModel Name PJ-562 PJ-563 Product Specifications PJ-562 /PJ-563Printer specificationsEnvironmental Appendix I Character Set Tables

PJ-562, PJ-523, PJ-563 specifications

The Brother PJ-563, PJ-523, and PJ-562 are a series of portable thermal printers designed for mobile professionals who require high-quality printing on the go. These models cater to various printing needs, from receipts and invoices to labels and shipping documents, making them versatile tools in numerous industries, including logistics, retail, and field services.

The Brother PJ-563 is notable for its advanced features, including Wi-Fi connectivity, allowing users to print wirelessly from smartphones, tablets, and laptops. This printer supports a range of paper sizes, which is ideal for users who may need to print documents on various paper formats. The PJ-563 boasts a printing speed of up to 8 inches per second and a resolution of up to 300 dpi, ensuring crisp and clear prints that maintain professional quality.

Next in the lineup, the Brother PJ-523 stands out for its compact design and lightweight structure, making it the most portable option without compromising on functionality. This model also features USB and Bluetooth connectivity, allowing users to easily connect to various devices. The PJ-523 prints at a speed of up to 5 inches per second and offers a resolution of 200 dpi, making it suitable for less demanding printing tasks while still delivering acceptable quality.

The PJ-562 offers a balanced solution by combining the portability of the PJ-523 with improved speed and resolution. It features USB and optional Bluetooth connectivity, catering to users who require flexibility in how they print. The PJ-562 achieves a printing speed of 6 inches per second with a resolution of 300 dpi, making it a more versatile option for both text and graphics.

All three models utilize thermal printing technology, which eliminates the need for ink or toner, reducing overall operating costs and maintenance. They feature a rechargeable lithium-ion battery, providing mobility and performance in various environments. The printers are designed with durability in mind, ensuring they can withstand the rigors of daily transportation and use.

Overall, the Brother PJ series exemplifies a commitment to innovation and user-friendly design, offering mobile printing solutions that enhance productivity for professionals needing reliable and high-quality output.
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