Brother PJ-523, PJ-563, PJ-562 manual Pages Don’t Print, Pages Are Partially Printed

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Pages Don’t Print

The green DATA indicator remains lit but does not blink

The print buffer contains unprinted data from the software application.

If you have already inserted paper in the printer, take the paper out and re-insert it to make sure the printer knows paper is ready. If that doesn’t work, you may need to turn the printer off, turn it back on, and restart the print job.

If paper has not already been inserted into the printer, insert a new sheet of paper and the print job should proceed.

An ASCII text application has not finished a text line with a CR/LF or form feed, and the printer does not know the line is complete. Printing another page or manually form feeding using the main switch may finish the page correctly

The application should be sending data to the printer, but the green DATA indicator is not lit

Make sure the interface cable is properly connected to both the printer and the host computer, or that the infrared unit is properly connected and oriented toward the infrared unit on the computer. See page 12, “Connecting to your Computer”.

Pages Are Partially Printed

The green DATA indicator light goes out while a page remains in the printer

The software application may not have sent a full page of data. Restart the print job.

The application may have sent the wrong information about page size or you may have put in the wrong paper size. Check the application and the print driver for the proper page size. Check to be sure the application and the page you are inserting in the printer are the same. Adjust one or the other if necessary.

Make sure the printer driver is not inadvertently set to “No Feed Mode.”

You may advance the paper position by pressing and holding the main switch while paper is loaded.

The printer ejects a partially printed page, and the green DATA indicator light remains lit or blinking

Make sure the Paper Size selection is correct using the application’s dialog box.

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Contents User’s Guide PJ3 Printer driver name Shorter name Model nameContents Tips on Using Paper Connecting to an AC Outlet Optional Setting Up the PrinterConnecting the printer to DC power Connecting to a DC Supply OptionalMain Switch Functions Using the Operation PanelIndicator Lights Printing Solutions Using the PrinterCD Install Driver InstallationManual Install Accessing Advanced Software FeaturesText Mode Density Modes Ply ModeForm Feed Modes Cut Sheet Paper Selecting MediaNon-Perforated Roll Paper Perforated Roll Paper Windows Vista Notes Windows-Specific Operating System FeaturesWindows XP / 2000 Professional Notes Via USB Cable Connecting to Your ComputerVia Infrared IrDA Via Bluetooth Bluetooth Models OnlyInserting a sheet of paper PrintingMaking Prints Lighter or Darker Turning the Printer OFFInstalling the PocketJet 3 Utility Controllable Printer FeaturesPocketJet Utility Configuration Utility Using the PocketJet 3 Utility Menu Bar File Menu Bluetooth MenuPage Paper Size Configuration Options Dropdown Menu Selections PrinterPrint Density Auto-On Form Feed ModeAuto-Off CR-LF ModePre-Feed Page Form Length Bottom Margin Left Margin Text Line Spacing Right MarginDefault Pitch Default FontExtended Characters Character Set Map Page Page Factory Reset CleanSave Config ClosePushing the battery connector into the terminal Installing the Battery OptionalPage Instructions for removing the battery Removing the BatteryStopping the Charge Process Charging the BatteryTips on Using the Battery Inserting Paper Tips on Using PaperUsage and Handling Instructions Use Brother Genuine Thermal paperMethod Clearing a Paper JamPage Maintaining the Printer Cleaning the Print HeadInserting the cleaning cloth Cleaning the Platen Roller Cleaning the platen roller Cleaning the Printer’s Exterior Page Reference Indicator Light Warnings Low Thermal Head Temperature Time-Out When ChargingHigh Thermal Head Temperature Data Receive ErrorSelf-Test Feature Overview TroubleshootingPrinted Image Problems Paper ProblemsPaper is jammed in the printer Printed image is out of alignmentImage has light or white vertical lines Image is compressed and stretched in many placesAll pages have a white vertical line All pages have a black vertical lineSide margins are incorrect Top margin is incorrectPrint does not contain the proper characters Print contains random dotsPages Don’t Print Green Data indicator remains lit but does not blinkPages Are Partially Printed Model Name PJ-522 PJ-523 Power optionalPrinting InterfaceEnvironmental SoftwareModel Name PJ-562 PJ-563 Product Specifications PJ-562 /PJ-563Printer specificationsEnvironmental Appendix I Character Set Tables

PJ-562, PJ-523, PJ-563 specifications

The Brother PJ-563, PJ-523, and PJ-562 are a series of portable thermal printers designed for mobile professionals who require high-quality printing on the go. These models cater to various printing needs, from receipts and invoices to labels and shipping documents, making them versatile tools in numerous industries, including logistics, retail, and field services.

The Brother PJ-563 is notable for its advanced features, including Wi-Fi connectivity, allowing users to print wirelessly from smartphones, tablets, and laptops. This printer supports a range of paper sizes, which is ideal for users who may need to print documents on various paper formats. The PJ-563 boasts a printing speed of up to 8 inches per second and a resolution of up to 300 dpi, ensuring crisp and clear prints that maintain professional quality.

Next in the lineup, the Brother PJ-523 stands out for its compact design and lightweight structure, making it the most portable option without compromising on functionality. This model also features USB and Bluetooth connectivity, allowing users to easily connect to various devices. The PJ-523 prints at a speed of up to 5 inches per second and offers a resolution of 200 dpi, making it suitable for less demanding printing tasks while still delivering acceptable quality.

The PJ-562 offers a balanced solution by combining the portability of the PJ-523 with improved speed and resolution. It features USB and optional Bluetooth connectivity, catering to users who require flexibility in how they print. The PJ-562 achieves a printing speed of 6 inches per second with a resolution of 300 dpi, making it a more versatile option for both text and graphics.

All three models utilize thermal printing technology, which eliminates the need for ink or toner, reducing overall operating costs and maintenance. They feature a rechargeable lithium-ion battery, providing mobility and performance in various environments. The printers are designed with durability in mind, ensuring they can withstand the rigors of daily transportation and use.

Overall, the Brother PJ series exemplifies a commitment to innovation and user-friendly design, offering mobile printing solutions that enhance productivity for professionals needing reliable and high-quality output.
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