Brother PJ-563 Top margin is incorrect, Side margins are incorrect, Print contains random dots

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The top margin is incorrect

Make sure the correct margins have been set in the configuration utility and your software application. If not, set the margins for the top and bottom of the page as needed.

Make sure you are not inserting the paper into the paper input slot with excessive force. Always insert the paper gently.

The image for one page requires more or fewer sheets than you expected

Make sure the software application, the printer, and printer driver have been set to print the same size paper that you are loading into the printer. If the application or printer driver has been set to print legal-size paper and you insert letter-size paper, the image will require two sheets. Adjust the application or printer driver settings as needed or reduce the print image within your application to fit on the letter-size page.

The data light will remain lit green to indicate that data is still in the printer after the page has completed printing.

The side margins are incorrect

Check to make sure the correct margins have been set in the configuration utility and your software application. Adjust the left margin as needed.

Make sure the software application or the printer driver has been set to print the same size paper that you are loading into the printer. If the application or printer driver has been set to print a different width paper, the image will not print in the proper horizontal position. Adjust the application or printer driver as needed.

The print does not contain the proper characters

Make sure you have defined the proper character set (font) in the software application. If it is not correct, you must change it.

Trying another font may tell you if the original font was in error.

The print contains random dots

Check the printer driver to make sure it is set correctly. Check the interface cable to make sure it is connected firmly and correctly. If possible, replace the interface cable with another and permanently replace it if it is defective.

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Contents User’s Guide Printer driver name Shorter name Model name PJ3Contents Tips on Using Paper Setting Up the Printer Connecting to an AC Outlet OptionalConnecting to a DC Supply Optional Connecting the printer to DC powerUsing the Operation Panel Main Switch FunctionsIndicator Lights Using the Printer Printing SolutionsDriver Installation CD InstallAccessing Advanced Software Features Manual InstallText Mode Ply Mode Density ModesForm Feed Modes Selecting Media Cut Sheet PaperNon-Perforated Roll Paper Perforated Roll Paper Windows-Specific Operating System Features Windows Vista NotesWindows XP / 2000 Professional Notes Connecting to Your Computer Via USB CableVia Bluetooth Bluetooth Models Only Via Infrared IrDAPrinting Inserting a sheet of paperTurning the Printer OFF Making Prints Lighter or DarkerControllable Printer Features Installing the PocketJet 3 UtilityPocketJet Utility Configuration Utility Using the PocketJet 3 Utility Bluetooth Menu Menu Bar File MenuPage Configuration Options Dropdown Menu Selections Printer Paper SizePrint Density Form Feed Mode Auto-OnCR-LF Mode Auto-OffPre-Feed Page Form Length Bottom Margin Left Margin Right Margin Text Line SpacingDefault Font Default PitchExtended Characters Character Set Map Page Page Clean Factory ResetSave Config CloseInstalling the Battery Optional Pushing the battery connector into the terminalPage Removing the Battery Instructions for removing the batteryCharging the Battery Stopping the Charge ProcessTips on Using the Battery Tips on Using Paper Inserting PaperUse Brother Genuine Thermal paper Usage and Handling InstructionsClearing a Paper Jam MethodPage Cleaning the Print Head Maintaining the PrinterInserting the cleaning cloth Cleaning the Platen Roller Cleaning the platen roller Cleaning the Printer’s Exterior Page Reference Indicator Light Warnings Time-Out When Charging Low Thermal Head TemperatureHigh Thermal Head Temperature Data Receive ErrorSelf-Test Feature Troubleshooting OverviewPaper Problems Printed Image ProblemsPaper is jammed in the printer Printed image is out of alignmentImage is compressed and stretched in many places Image has light or white vertical linesAll pages have a white vertical line All pages have a black vertical lineTop margin is incorrect Side margins are incorrectPrint does not contain the proper characters Print contains random dotsGreen Data indicator remains lit but does not blink Pages Don’t PrintPages Are Partially Printed Power optional Model Name PJ-522 PJ-523Printing InterfaceSoftware EnvironmentalProduct Specifications PJ-562 /PJ-563Printer specifications Model Name PJ-562 PJ-563Environmental Appendix I Character Set Tables

PJ-562, PJ-523, PJ-563 specifications

The Brother PJ-563, PJ-523, and PJ-562 are a series of portable thermal printers designed for mobile professionals who require high-quality printing on the go. These models cater to various printing needs, from receipts and invoices to labels and shipping documents, making them versatile tools in numerous industries, including logistics, retail, and field services.

The Brother PJ-563 is notable for its advanced features, including Wi-Fi connectivity, allowing users to print wirelessly from smartphones, tablets, and laptops. This printer supports a range of paper sizes, which is ideal for users who may need to print documents on various paper formats. The PJ-563 boasts a printing speed of up to 8 inches per second and a resolution of up to 300 dpi, ensuring crisp and clear prints that maintain professional quality.

Next in the lineup, the Brother PJ-523 stands out for its compact design and lightweight structure, making it the most portable option without compromising on functionality. This model also features USB and Bluetooth connectivity, allowing users to easily connect to various devices. The PJ-523 prints at a speed of up to 5 inches per second and offers a resolution of 200 dpi, making it suitable for less demanding printing tasks while still delivering acceptable quality.

The PJ-562 offers a balanced solution by combining the portability of the PJ-523 with improved speed and resolution. It features USB and optional Bluetooth connectivity, catering to users who require flexibility in how they print. The PJ-562 achieves a printing speed of 6 inches per second with a resolution of 300 dpi, making it a more versatile option for both text and graphics.

All three models utilize thermal printing technology, which eliminates the need for ink or toner, reducing overall operating costs and maintenance. They feature a rechargeable lithium-ion battery, providing mobility and performance in various environments. The printers are designed with durability in mind, ensuring they can withstand the rigors of daily transportation and use.

Overall, the Brother PJ series exemplifies a commitment to innovation and user-friendly design, offering mobile printing solutions that enhance productivity for professionals needing reliable and high-quality output.
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