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USER’S GUIDE
Q & A
This section contains questions and answers for using your printer. If you have encountered a problem, find the question relating to your problem and take the steps recommended to correct the problem.
Setting Up the Printer Hardware
Question | Recommendation |
The printer does not work. All | The printer may be in sleep mode. Press the panel |
lamps are off. | switch to wake up the printer. Check to see if the |
| printer is plugged into a live power source and the |
| power switch is on. |
The printer does not print. | Check the following: |
| ∙ The printer is turned on. |
| ∙ All of the protective parts have been removed. |
| ∙ The toner cartridge and drum unit are installed |
| properly. |
| ∙ The interface cable is securely connected between |
| the printer and computer. |
| ∙ Check to see if the Alarm lamp is blinking. If the |
| lamp is blinking, refer to the Operator Call section |
| of this manual. |
| ∙ Check to see if the Ready lamp is blinking. If the |
| lamp is blinking, the printer might be cooling down |
| to lower the printers internal temperature. Open the |
| top cover until the temperature reduces. |
Setting Up the Printer for Windows
Question | Recommendation |
I cannot print from my | ∙ Make sure the supplied Windows printer driver is |
application software. | installed and selected with your application |
| software. |
| ∙ If you use the serial interface, make sure that the |
| serial slide switch of the serial interface is in the |
| correct position and the interface settings are |
| correctly set up with the DIP switches. |
Sometimes I get a Print Overrun | ∙ Change the following settings on the driver and try |
error when printing certain | again. |
documents from Windows. | Page Protection |
| Graphics Mode |
| TrueType™ Mode |
| Use Printer TrueType™ Fonts |
| ∙ Reduce the print resolution or reduce the |
| complexity of your document and try again. |
| ∙ Expand the printer memory by installing SIMM |
| and turn page protection for A4, Letter or Legal |
| paper ON through the supplied Windows driver or |
| RPC. |
CHAPTER 6