SYMPTOM | POSSIBLE PROBLEM | SOLUTION | |
Sound is | Volume level set too high. | Turn the VOLUME knob counterclockwise to lower the volume. | |
distorted. |
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Computer operating system volume level is set | Adjust the computer operating system volume and balance levels to the | ||
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| too high. | center as a starting point, then adjust the level on the speaker using the | |
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| volume control. | |
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| Sound source is distorted. | WAV files are often of poor quality. So distortion and noise are easily noticed | |
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Radio | Too close to a radio tower. | Move your speakers until the interference goes away. | |
interference. |
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No sound from | Subwoofer volume is too low. | Increase the subwoofer volume on the control pod. | |
subwoofer. |
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Bad connection. | Check to make sure that all cables are connected properly and are making | ||
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| a clear connection. | |
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Low hum from | The AC in your house is at 60 cycles per second, which is | Some low hum may be detected when your speaker system is powered on | |
subwoofer. | within the audio frequency of the subwoofer. | without an audio source playing, or when the volume is set at an extremely | |
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| low level. | |
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Loud hum from | Bad connection. | Unplug the AC power cord from the surge protector (if used), and plug directly | |
subwoofer. |
| into an AC wall outlet. | |
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| Move your cables. Check to ensure they are making a clear connection. | |
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| Volume on your audio source device is set too high. | Disconnect your 3.5mm stereo cable from the audio source. If the loud hum | |
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| goes away, lower the volume on the audio source. | |
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| Lower the master volume or subwoofer volume on your computer, portable | |
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| device, etc. | |
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Too much bass | Subwoofer volume is too high. | Decrease the subwoofer volume on the control pod. | |
from subwoofer. |
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Distorted monitor. | Subwoofer too close to monitor. | Because the subwoofer is not magnetically shielded, it can cause distortion if | |
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| it’s too close to your monitor. Move the subwoofer so it’s at least 2 feet from | |
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| your monitor. | |
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