Oki 5780 manual Index 240

Page 10

Problem 9:
You sent a fax but it was received completely blank. ..	228
Problem 10:
The image received on your machine was very poor ...	229
Problem 11:
You tried dialing using One-Touch,2-or3-digit Speed
Dial but nothing happened	229
Problem 12:
Your machine does not answer the phone or
receive faxes	230
Problem 13:
Your received documents are light or have vertical streaks
on them and you are not out of toner	230
Problem 14:
You set your machine for delayed transmission but it did
not send	231
Problem 15:
Your machine will not poll a remote fax machine	231
Problem 16:
Your machine is connected to a PBX and you can’t dial
out	231
Problem 17:
You want to answer an external telephone but your
machine always answers first	231
Problem 18:
Your received faxes sometimes look distorted	232

Problem 19:
You are constantly receiving unsolicited
advertising on your machine	232
Problem 20:
Your machine does not immediately switch to TEL mode
when you make or receive a voice call	232
Problem 21:
Your machine receives faxes, but doesn’t print them. ..	233
Problem 22:
Your machine doesn’t print the Message Confirmation
Report or the Message Confirmation Report doesn’t print
the way you want it to	233
Shipping Your Machine	234
United States and Canada	234
Latin America	234
Specifications	235
Dialing	235
General	236
Memory	236
Scanning	237
Consumables	237
Paper Handling	238
Physical Dimensions	238
Electrical	239
Environmental	239
Index	240

10 OKIFAX 5780/5980

Image 10

Contents User’s Guide Web Site Contents Selecting Functions and Settings Programming Speed Dial Numbers Sending a Fax to Multiple Locations 115 Customizing Features and Operations 173 Reports 185 Options and Accessories 211 Index 240 Help and Helpful Hints Help Key Where is the Help Key?What Does Help Do? Help List Function ListSaving Money Delayed TransmissionRelay Faxing Control Access to Your Machine Help Button Dual AccessSaving Time Speed Dial NumbersHelpful Hints Send a Fax and Save the NumberRecording Addresses and Passwords Quick Message Confirmation ReportHelp and Function Lists Press Help and these lists print Configuration ReportReferences Telephone DirectoryIntroduction Oki Data Web SiteFeatures · Dual Access · 72-hour battery backup· Advanced memory transmission/reception features · Automatic answering mode detection· Large Paper Capacity · Security Features· Closed network · Fax forwardingDisplay Panel Getting to Know Your MachineComponents One-Touch KeypadManual Paper Feeder Tray Power SwitchSettings and operations and navigating through Fold out for manual paper feed bypass paper trayDocument Tray Document Tray ExtensionBack Cover AC Power Cord SocketLine Jack IEEE-1284 Parallel PortImage Drum Unit LED PrintheadToner Cartridge Control Panel Keys and Indicators Shift Down Key Use this key to Alarm IndicatorEnter Key Use this key to Help Key Resolution Key Photo, Ex.fine, Fine, STD indicator lightsType of Original Key Dark, Normal, Light indicator lights Clear KeySpeed Dial/Search Key Redial KeyHook Key Mail KeyOne-Touch Keypad Latch to Second Panel Model Stop KeyOne-Touch Labels Using One-Touch Keys for Programming Using One-Touch Keys for SearchUsing One-Touch Keys for Dialing One-Touch KeypadDel Key One-Touch key #30 Alphabet Keys One-Touch keys #1-27, except #20Unique Key One-Touch key #20 Caps Key One-Touch key #31Pause Key One-Touch key #40 Plus Key One-Touch key #39Other Accessing One-Touch Keys, Second PanelSignal Tones Installation Safety Installation HintsOperation and Maintenance Toner Cartridge and Image Drum HandlingGetting Started Where to Install Your Fax MachineEmergency First Aid Power cord Telephone line cord Document Stacker UnpackingSetting Up Your Fax Machine User’s Guide English Installing the Toner Cartridge Stops Cover is firmly closed Connecting to the Telephone Line Attaching the Document StackerHandset Connecting Optional External DevicesTelephone Answering Machine Connecting PowerAnswering Machine and Telephone Loading Paper Okifax 5780/5980 Selecting Functions and Settings Navigating the Function Menu Menu Structure Function Options SettingsPrimary Menu Functions Step Access Using the Help KeySetting Features Speed AccessUsing Step Access Example Using Speed AccessPress Menu/Exit Clock Adjustment Speed Access NumbersSpeed Access Numbers by Type ID/Password ProgrammingMachine Settings Dial Options Incoming Options Report Options89 EX.FINE Mode LAN Options for Internet FaxSetting the Date and Time Setting Basic FeaturesSetting the Language Setting the Sender ID Setting Your Fax Machine’s IDSetting the TSI/CSI Sender IDProcedure Setting the Answering ModeList of Modes Manual Receive Mode TEL Auto Receive Mode FAXTelephone/Fax Mode T/F Telephone Answering Device Mode TAD Memory Reception Mode MEMForwarding Mode FWD PC Fax Mode PCDial Parameter Settings Dial and Incoming Call Parameter SettingsSetting Dial and Incoming Call Parameters Redial TriesBusy Tone Detect Auto StartDial Tone Detect Tone/Pulse MF/DPTone MF Duration PBX LineFLASH/EARTH/NORMAL Incoming Ring Incoming Call ParametersRemote Receive PC/FAX Switch Continuous ToneOther Basic Parameters Monitor VolumeBuzzer Volume User Language’ST Paper Size Paper-Size SettingRelay Print ’ND Paper SizeBackup File TX Connecting to a PBX Some countriesEntering a PBX Dial Prefix Clearing the PBX Dial PrefixProgramming Speed Dial Numbers Types of Speed DialsOne-Touch Speed Dials User’s Guide English Group Faxing Or 3-Digit Speed DialsDigit Speed Dial Numbers Collect Information Programming InstructionsName Communications Speed Primary Telephone Number LOC#Alternate Telephone Number ALT# Echo Protection StateNumeric Keypad Program the InformationOther Keys Unique KeyUnique Key One Touch key #20 Alphabet Keys #1-27, except #20Caps Key One-Touch key #31 Space Key One Touch key #36See next Press to select Location Program One-Touch Speed Dial Numbers are spaces 01 to xx where xx =Programming a Speed Dial Digit Speed Dial Numbers are the remaining spacesSelect Communication Speed, press Enter Using Clear Clearing a Speed DialDocument Guidelines Basic FaxingGeneral Single Page Specifications Multiple Page Specifications Loading Documents Resolution ContrastProcedure Sending a FaxPress the Speed Dial/Search key Using the Numeric Keypad Using the Search FunctionUsing An External Telephone Rejecting Unsolicited Fax Messages Setting a Closed NetworkClosed Network Power Failures Power Outage ReportDisplay Messages LocationRedialing Basic Faxing SituationsReal-Time Dialing Confirming ResultsStopping a Transmission Receiving Faxes ManuallyNo Paper Reception No Toner ReceptionWhen Are Faxes Received to Memory? Receiving Faxes to MemoryWhen Are Memory Messages Printed? Memory Message LimitationsActive Memory Files Report Printing the Active Memory Files ReportCanceling Messages Stored in Memory Printing Messages Stored in MemoryMessages in Memory and Power Losses Power Outage ReportDual Access What You Can Do While Making CopiesWhat You Can Do While Sending a Fax What You Can Do While Receiving a Fax Making Copies To Make CopiesManual Paper Feeder If the lever is set for face up, faxing is disabled Face Up Stacking/Face Down StackingSending a Fax to Multiple Locations Group vs. BroadcastGroup Fax Broadcast FaxWhat is a Group Fax? Group FaxingProgramming a Group Group. Press EnterDeleting Groups At Select Locationss. Press EnterMenu 1GROUP TX Delayed TX Delayed Batch TX Sending a Fax to a GroupPress the Speed Dial Search key Finding a Group ScrollingBy Name By NumberFinding a Group Name Group Directory ReportUsing Speed Dial/Search Enter 1-ST CharWhat is a Broadcast Fax? BroadcastingSending a Broadcast Fax Deleting a Location from a Broadcast Fax Advanced Operations Delayed Fax vs. Delayed Batch Keys 31 throughDelayed Faxing What is Delayed Faxing?Sending a Delayed Fax Delayed TX shows Select Locations on the displayCanceling Delayed Transmissions Display shows Communication CancelDelayed Batch Transmission Program the Delayed Batch Destination NumberSetting the Batch TX Time Function Press Menu/Exit key to enter the menu Press toselectDelayed Batch TX. Press EnterLoad the documents Enter the Speed Dial number of the desired locationCanceling Delayed Batch Transmissions Display shows Cancel CommunicationPriority Transmission Sending a Priority TXConfidential Faxes Programming Personal Confidential Mailboxes Creating a Personal Confidential Mailbox Changing a Password To change a passwordTo close a mailbox Closing a MailboxAt Close Box?, press Enter Sending Confidential Faxes To send a confidential faxReceiving Confidential Faxes Printing Confidential Faxes Knowing You’ve Received a Confidential FaxConfidential Reception Report When Box No. =XX Conf Printing displays, press Stop Deleting Confidential FaxesCall Forwarding Set a Forwarding NumberClear Forwarding Mode Set the Auto Answer Mode to FWDPress to select Fax Auto Receive Mode Forward on Paper/Toner Error Setting a Paper/Toner Error Forwarding NumberActivate Backup File TX /Set the Password Backup File TXGeneral Information Program Backup Recipient Relay Faxing Relay Group Numbers Using Your Machine as a Relay Initiating StationRelay Password Relay Key Station HubContact Number for Relay Broadcast Report Programming the Relay Report NumberRelay Broadcast Report Initiating a Relay Broadcast Using Your Machine as a Relay Key Station Hub Okifax 5980 onlyProgram the Destination Numbers Create the Destination GroupsCreate the Relay Broadcast Mailbox includes Relay Password Speed Dial Key Information Relay Entry ReportStatus of Relay Broadcast Report Printing the Relay Fax at the Hub Okifax 5780/5980 Feeder Document Tray Polling Explanation of Polling Transmission TypesMemory Polling Memory Polling Bulletin To set document tray polling Feeder Document Tray PollingDisplay shows Waiting to be Polled Setting Memory Polling Memory PollingMemory Polling Bulletin Create a Polling Mailbox Press Enter to select Bulletin Poll Box Set Bulletin PollingBulletin Msg. in Mem displays Printing Polling Documents in Memory User’s Guide English Printing Faxes Polled into Memory Cancelling Polled Faxes in MemoryDisplay shows Memory Poll Cancel? Press toselectPrint Memory Poll. PressEnterIdentifying Current Settings Customizing Features and OperationsPrinting a Configuration Report Changing Operation Functions Changing Operation FunctionsEnter List of Operation Functions Transmission TX Mode DefaultRemote Diagnosis Set to on Memory Full SaveInstant Dial Set to OFFECM Function Department CodeSender ID Pulse Make Ratio Pulse Dial RatePulse Dial Type CNG Count Timer PrgRing Response Setting Distinctive Ring Distinctive RingCancelling a Registered Password Memory PasswordSetting a Memory Password Invalid Password displaysDepartment Code To set a Department Code To cancel a Department CodeTo use a Department Code Time/Date Print Service Function SettingsLong Document Scanning/Transmission TSI PrintPrinting Reports ReportsUnderstanding Reports Printing a Message Confirmation ReportPrinted from the Menu List of ReportsAutomatically Generated Activity Report Printing the Activity ReportActive Memory Files Report Printing the Active Memory Files ReportBroadcast Confirmation Report Printing the Broadcast Confirmation ReportTelephone Directory Printing the Telephone DirectoryGroup Directory Report Printing the Group DirectoryConfiguration Report Printing the Configuration ReportHelp Printing the Function ListReport Print Box Information Personal Box List Printing the Personal Box ListRelay Entry Report Printing the Relay Entry ReportMessage Confirmation Report Printing the Message Confirmation ReportMCF Multi-Loc Message Confirmation Report OptionsMCF Single-Loc Image in MCFBroadcast Entry Report Power Outage ReportConfidential Reception Report Codes Used in Reports Result CodesCommunication Codes RjamMaintenance Cleaning the Scanner PathReplacing the Toner Cartridge Toner YieldOkifax 5780/5980 User’s Guide English Okifax 5780/5980 Replacing the Image Drum Image Drum YieldImage Drum Replacement Procedure User’s Guide English Resetting the Drum Counter To reset the image drum counterOptions and Accessories ObtainingPart Numbers General Information Problem SolvingInternet Support Cleaning page process Printing a CleaningTo print a cleaning Clearing a Document Jam Clearing a Printing Paper Jam User’s Guide English Okifax 5780/5980 Display Panel Messages Normal Display in Standby ModeError Messages 1414 FAXDocument JAM Confirm and Stop Printer Alarm Refer to User Guide For Printer AlarmResetting the Image Drum Counter Accessing the Print/Scan CountersCounters List of Problems ProblemYour machine does not answer the phone or receive faxes Problem SolutionYour documents jam Display shows a communication error You keep getting reports you do not want Image received on your machine was very poor Your machine does not answer the phone or receive faxes Your machine will not poll a remote fax machine Your received faxes sometimes look distorted Your machine receives faxes, but doesn’t print them United States and Canada Shipping Your MachineLatin America Specifications DialingGeneral MemoryScanning ConsumablesPhysical Dimensions Paper HandlingElectrical Environmental Symbols Index132 No response when keys are Earth FCC Page Page Normal Page PBX Resolution Key Unique Key 31, 35, 85 Printing the Relay Fax 198 Code Scanning Restrict Access Service Function Settings 184 235 Speed TEL TSI/CSI

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