Black Box MC200A, Black Box Network Services FaxReceiver Technical Support, Before you call

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Technical Support

Telephone:

724-746-5500

Answered in 20 seconds or less!

Fax:

800-321-0746

Answered in 15 minutes or less!

Website:

http://www.blackbox.com/

Before you call

Please have the following information ready:

Serial number of the unit.

Network Information:

IP address of FaxReceiver, Mail Server, and Default Gateway.

Type of Fax cards installed in the FaxReceiver.

The symptoms of the problem.

History of the Problem:

oDid the device work for a period of time or fail immediately after installation?

oWas any PC option changed (hardware or software) prior to the problem appearing?

Address manual comments to

support@Black Box.com

Copyright  2006 Ringdale User Manual, 62-15820000

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Contents FaxReceiver MC200A Table of Contents Copyright DisclaimerTrademarks VersionsEasy Configuration IntroductionMenu Map Menu Item # CharsRequirements Important InformationProcess Connections Page Typical installation replacing an incoming fax machine Page LEDs Configuration FAX Configuration UtilityGeneral Settings TCP/IP Settings Page Mail Settings FAX Settings Page Telnet Settings Benefits of Using Telnet TelnetPage Page Unit IP Settings Page Unit Email Settings Page Page Unit FAX Settings Page Page Receiving a Fax To make it your default viewer FaxViewerTo create a shortcut To use the FaxViewer Page Troubleshooting Solution Page Page Glossary Ncar National Center for Atmospheric ResearchPage Technical Specifications Trademark RecognitionLegal Notices FCC Requirements for Telephone-Line EquipmentPage Page Certification Notice for Equipment Used in Canada Page Page Technical Support Before you callCustomer Support Information