Brother MFC 8600, MFC 8700, FAX 5750, MFC 8300 manual Error Messages, Error Message Cause Action

Page 136

Error Messages

You may occasionally encounter a difficulty with your machine or telephone line. If this happens, your machine often identifies the problem and displays an error message. The list below explains the most common error messages.

You can correct most problems by yourself.

If you need additional help, call the Brother fax-back system at

USA:1-800-521-2846

From within Canada: 1-800-681-9838

Error Messages

Error Message

Cause

Action

 

 

 

 

CHANGE DRUM

The drum unit is near the

Use the drum unit until

SOON

end of its life.

you have a print quality

 

 

 

problem; then replace the

 

 

 

drum unit with a new one.

 

 

 

 

 

 

The drum counter was not

1. Open the front cover

 

 

reset.

and press Clear .

 

 

 

2. Press 1 to reset.

 

 

 

CHECK PAPER

The machine is out of paper

Refill the paper or remove

CHECK PAPER #1

or paper is not properly

the paper and load it

CHECK PAPER #2

loaded in the paper cassette.

again.

 

 

 

COMM. ERROR

A poor quality phone line

Try the call again.

 

 

caused communications error.

 

 

 

 

CONNECTION FAIL

You tried to poll a fax

Verify the other party’s

 

 

machine that is not in

polling setup.

 

 

Polled Waiting mode.

 

 

 

 

COOLING DOWN

The temperature of the drum

You must wait and allow the

 

 

unit or toner cartridge is too

machine to resume printing

 

 

hot. The machine will pause

when it is ready.

 

 

its current print job and go

 

 

 

into cooling down mode.

 

 

 

During the cooling down

 

 

 

mode, you will hear the

 

 

 

cooling fan running while the

 

 

 

display on the machine shows

 

 

 

COOLING DOWN.

 

 

 

 

COVER OPEN

The front cover was not

Close the front cover for

 

 

completely closed.

the drum unit.

 

 

 

DISCONNECTED

The other party or other

Try to fax or receive again

 

 

party’s fax machine

or call the other party to see

 

 

terminated the call.

what happened.

 

 

 

 

17 - 2 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E

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Contents Operations Manual If You Need to Call Customer Service Frequently Asked Questions FAQs For Customer ServiceBrother Numbers Brother fax-back systemOrdering Accessories and Supplies DescriptionDisclaimer-User Installation Memory Boards X L I M I T E D W a R R a N T Y U S a Limitations C L I M I T E D W a R R a N T Y U S a Brother International Corporation For Canada Only Table of Contents Initial Setup Setup ReceiveSetup Send Setup Auto Dial NumbersUsing the Brother Machine with Your PC Before You Install Brother Printer Driver Connecting Brother Machine to PC with a USB CableConnecting Brother Machine to PC OnlyOptional Accessories Network LAN Board OptionPaper Cassette #2 Option Important InformationSpecifications For USB equipped Apple New Power Macintosh G3 or iMacFor MFC 8300 only Glossary Index Using this Manual Test Sheet Procedures For USA OnlyIntroduction Finding InformationFAX 4750 and FAX 5750 Control Panel Overview Volume High/Low Keys ResolutionResolution Indicator Lights Answer Mode Indicator LightsMFC 8300, MFC 8600 and MFC 8700 Control Panel Overview Left Arrow Right ArrowTest/Reset Stop Print PriorityCopy Function Keys Facsimile Function Keys/LEDsAbout Your Machine ECM Error Correction ModeFax Tones and Handshake Packing List Assembly and ConnectionsMake sure you have the following items No ! no ! no Choosing a LocationAssembly Installing the Drum Unit Assembly With Toner CartridgeAttach the Trays Connect Paper Cassette #2 For FAX 5750 and MFC 8700 OnlyManual Feed Slot Acceptable Paper PaperPaper Capacity of Paper Cassette Paper Specification for the Cassette Manual Feed SlotLoading Paper in Multi-purpose Paper Cassette Connecting the Machine Connecting the HandsetConnect the power cord ConnectionsConnecting an External Telephone Connecting an External TAD Telephone Answering DeviceSequence ConnectionsDo not connect a TAD elsewhere on the same phone line Recording Outgoing Message OGMSpecial Line Considerations Roll Over Phone LinesTwo-Line Phone System Converting Telephone Wall OutletsInstalling Machine, External Two-Line TAD Two-Line Telephone If you are installing the machine to work with a PBX Custom Features on a Single LineMulti-Line Connections PBX Function Mode On-Screen ProgrammingUser-Friendly Programming Do You Have a FAX or MFC?Fax Functions Function Selection TableFunction Description Setup Receive Setup Send Function Description Factory SetRemote FAX OPT Printer Functions For MFC 8300, MFC 8600 and MFC 8700 Only Video Functions For MFC 8600 and MFC 8700 Only DescriptionInitial Setup Setting Dialing Mode Tone/PulseSetting Date and Time Getting StartedSetting Station ID Entering TextSpecial characters and symbols Inserting spacesMaking corrections Repeating lettersSetting Beeper Volume Choosing the Handset VolumeSetting the Speaker Volume Setting the Ring VolumeSetting Volume Amplify Memory StorageSleep Mode Delayed TimerTurning On Automatic Daylight Savings Time Auto DaylightSetup Receive Select Answer ModeMode Light How it works When to use it Basic Receiving OperationsSetting F/T Ring Time Setting Ring DelayRing TIME20 SEC Easy Receive Reduction Printing a Reduced Incoming DocumentRecommended Reductions Setting Paper Size Cassette #1 or Cassette #2 and press SetSetting the Print Density Toner SaveAdvanced Receiving Operations For FAX/TEL Mode OnlyChanging Remote Codes Printing a Fax in Memory PollingSetting Up Sequential Polling Receive Setting Up Polling ReceivePolling RXOFF? Select - & SET Enter FAX NO. Press Start KEY Remaining Jobs Canceling a Scheduled JobMF Link T U P R E C E I V E Registering your Distinctive Ringing Pattern T U P R E C E I V E Clearing a Caller ID Stored in Memory Printing Caller ID ListSetup Send Before You BeginSending Faxes with Multiple Settings Manual TransmissionAutomatic Transmission Manual and Automatic Fax RedialDual Access Real Time TransmissionReal Time TX Real TIMEON?Checking the Jobs Status Canceling Jobs in MemoryRemaining Jobs #02 Sales Report 1.CLEAR 2.EXIT Basic Sending Operations Composing Electronic CoverComment OFF Please Call Urgent Confidential User DefinedOther SETTINGS? Composing Your Own CommentsCoverpage MSG AcceptedAlways Send Cover Using a Printed CoverCOVERPAGEOFF? Select - & SET COVERPAGEON? Select - & SET Canceling a Job While Scanning the Document ResolutionContrast Advanced Sending Operations Overseas ModeCall Reservation Delayed Fax Print Sample Call Back MessageBroadcasting Delayed Batch TransmissionBatch TXON? Multiple Resolution Transmission Setting Up Polling Transmit Interrupting Delayed Fax and Polling Transmit JobsPolled TXOFF? Insert DocumentE T U P S E N D Storing Numbers for Easy Dialing Setup Auto Dial NumbersStoring One Touch Dial Numbers SPEED-DIAL? # Enter & SET Storing Speed Dial NumbersEnter & SET Name Setup Groupgo Setting Up Groups for BroadcastingSelect ONE-TOUCH Changing One Touch and Speed Dial Numbers O1 Brother Change 2.EXITTelephone Operations Dialing OptionsManual Dialing One Touch DialingSpeed Dialing Dialing Access Codes and Credit Card NumbersHold Pause Fax RedialTone/Pulse Searching Telephone IndexL E P H O N E Remote Fax Options Fax Forwarding/PagingProgramming a Fax Forwarding Number FAX FORWARD? Select - & SETSetting Fax Storage Programming Paging NumberChanging Remote Retrieval Access Code Using Remote Retrieval Access CodeRemote Retrieval Long beep Fax messages No long beeps No messagesRemote Commands OFFRetrieving Memory Status List Retrieving Fax MessagesChanging Fax Forwarding Number Remotely Printing Reports MFC Settings and ActivityTo Print a Report Activity Report Interval Transmission Verification Xmit ReportINTERVAL? Using Your Machine as a Copier Copy Contrast Temporary SettingMaking Copies Making a Single CopyMaking Multiple Copies Stacking Multiple CopiesSorting Multiple Copies If You Get a Memory Full MessageReducing and Enlarging Copies Copying a PhotographK I N G C O P I E S Setting Up Brother Machine and PC to Work Together Using the Brother Machine with Your PCBefore You Install Brother Printer Driver If You Don’t Have a CD-ROM DriveComputer Requirements From within Canada From within MontrealConnecting Brother Machine to PC with a USB Cable For Using Windows 98 OnlyInstalling Brother Printer Driver Using USB Cable Brother MFL Pro Printer II and click Next T U P B R O T H E R M a C H I N E W I T H P C T U P B R O T H E R M a C H I N E W I T H P C For Windows 95/98 and Windows NT Workstation Version Manually Installing True Type FontsFor Windows Connecting Brother Machine to PC With Bundled Parallel Cable Installing Brother Printer Driver For Parallel Interface If you are using WindowsT U P B R O T H E R M a C H I N E W I T H P C T U P B R O T H E R M a C H I N E W I T H P C For DOS Users What Does the Remote Printer Console Do?HP LaserJet IIP HP LaserJetPrinter Status Monitor Program Installing the Remote Printer ConsoleDOS Using the Remote Printer Console Main Program Alt + DAlt + P Alt + CPrinter Setup Category Print Setup SectionRemote Printer Console Current Printer Status InformationFont Config Setup SectionPC8 Other Config Console Config CategoryUsing the Printer Status Monitor Program 13 8 F O R D O S U S E R S Using Brother Machine as a Printer Special Printing FeaturesMulti-purpose Paper Cassette Printing From Your PCTwo-Sided Printing Manual Duplexing Front Output Bin Loading One Sheet of Paper Loading More than One Sheet of PaperFeed Press FF/CONTPrinting on Thicker Paper and Card Stock Simultaneous Printing/Faxing Choosing Acceptable PaperTest/Reset Key Printer Operation KeysOn/Off Line Key FF/Cont KeyPrinting the Print Configuration List Restoring Factory Default SettingsPrinting the Internal Font List Printing PC Data in HexadecimalOptional Accessories Additional Memory for Faxing/PrintingNetwork LAN Board Option For the PrinterPaper Cassette #2 Option Multi-Function Link Pro OptionImportant Information Standard Telephone FCC Notices For 120V Models OnlyEnergy Star Compliance Statement Laser Safety For 110-120V Models Only Industry Canada Compliance Statement For Canada OnlyImportant-About the Interface Cable FDA RegulationsImportant Safety Instructions Fax-Back System Compilation and Publication Notice TrademarksTroubleshooting Troubleshooting and Routine MaintenanceBrother Home Error Messages Error Message Cause ActionDocument JAM PLS Clean Drum Document Jam Printer JamPaper is Jammed near the Drum Unit Paper is Jammed in the Multi-purpose Paper CassettePaper is Jammed in the Fuser Unit If You Are Having Difficulty with Your Machine Difficulty SuggestionsPhone Line Connections Sending Faxes Handling Incoming Calls Copy Quality Difficulties General Printing Difficulties Windows Setup DOS Setup Printing Difficulties Paper Handling Print Quality Difficulties Drum unit with a new one. The drum unit may be Graphics or Text Is Missing in the Printout Difficulties Setting up the SoftwareBi-Directional Parallel Ports nibble and byte modes Brother HL-6/6V/10h/630series/660series/960/1260/ WL-660 Epson ActionLaser 1100HP LaserJet series II, IID, IIP, IIP+, III, Iiid or Iiip WPSLPT1=1HP LaserJet 4 Plus NEC SuperScript 610/660Lexmark WinWriter Packing and Shipping the Machine For FAX 5750 and MFC 8700 only For all models FAX/MFC Cleaning the Document Scanner Routine MaintenanceCleaning the Printer Cleaning the Drum Unit HOTToner Empty Indicator Replacing the Toner CartridgeLock Unit until it clicks Into place HOT Replacing the Drum UnitChecking the Drum Life Follow these steps to replace the drum unitReplace DRUM? 1.YES 2.NO Drum Life REMAINING70%Page Install Brother Printer Driver for MFC Page Fax Specifications SpecificationsProduct Description Printer Specifications Electrical and Environment USB Universal Serial Bus Interface Specifications Parallel Interface SpecificationsResident Fonts Symbol Sets/Character Sets HP modeSpecification S Glossary Call Waiting Caller ID For FAX 4750, MFC 8300, MFC 8600L O S S a R Y O S S a R Y L O S S a R Y Index ManualFaxes in PC. See Multi-Function Link Pro Overseas, sending faxes Questions. See Brother Fax-Back System Standard. See resolution Station ID fax header USA Link ProRemote Retrieval Access Card Remote Retrieval Access CardChanging Remote Retrieval Access Code Visit us on the World Wide Web
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MFC 8300, MFC 8700, MFC 8600, FAX 5750 specifications

The Brother MFC-8600 and MFC-8700 are multifunction printers that have gained popularity for their robust features, making them ideal choices for both small businesses and home offices. These all-in-one devices combine printing, scanning, copying, and faxing capabilities into a single unit, which helps save space and improves efficiency.

One of the main features of the MFC-8600 and MFC-8700 is their laser printing technology. This ensures fast printing speeds, with the MFC-8700 boasting up to 30 pages per minute, making it suitable for high-volume printing tasks. The high-quality print resolution of up to 2400 x 600 dpi guarantees sharp text and clear graphics, meeting the demands of professional documents and presentations.

Both models are equipped with a generous paper capacity. The MFC-8600 typically comes with a standard paper tray that can hold approximately 250 sheets, and an optional tray can be added for those requiring additional capacity. The capability to handle various paper sizes and types, including envelopes and labels, adds to the flexibility of these printers.

In terms of connectivity, the MFC-8600 and MFC-8700 offer parallel and USB ports, allowing for easy connection to computers and networks. Some versions come with optional networking capabilities, enabling users to share the printer among multiple users seamlessly.

The scanning function on both models is enhanced by a flatbed scanner that supports various scanning options, including color and black-and-white. This feature is beneficial for digitizing documents, photos, and other materials, with the ability to scan in a range of resolutions.

The copying capability is straightforward, with features like automatic document feeding and reduction/enlargement settings. Users can easily copy documents at different sizes, which increases productivity in any office setting.

Lastly, the MFC-8600 and MFC-8700 are designed with durability and cost-effectiveness in mind. Their high-yield toner cartridges reduce the frequency of replacements, contributing to lower running costs over time. These machines are renowned for their reliability, making them a trusted choice for users who need consistent performance.

In summary, the Brother MFC-8600 and MFC-8700 are valuable assets for those seeking multifunctional solutions that provide high-speed printing, scanning, copying, and faxing capabilities, all while maintaining quality and efficiency.
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