Brother FAX 275 owner manual Sending Faxes, Handling Incoming Calls

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T R O U B L E S H O O T I N G A N D M A I N T E N A N C E	73
T R O U B L E S H O O T I N G A N D M A I N T E N A N C E

See

For FAX/TEL

Mode Only

p. 33

No Dial Tone on the Handset

Press Hook — OR—Lift the handset. If you hear no dial tone, check telephone line cord connections at the fax machine and wall jack. Check that the handset is connected to the fax machine’s handset jack. Test the wall jack with another single line telephone. If no dial tone on the wall outlet, call your Telephone Company.

Sending Faxes

Poor Transmitting Quality

Try changing your resolution to FINE or SUPERFINE (see “Resolution” p. 36). Try cleaning the white pressure bar of the scanner and the glass under the bar (see p. 71).

Dialing Does Not Work

Check for a dial tone.

Change TONE/PULSE setting (see “Setting Dialing Mode (Tone/Pulse)” p. 23).

Check all line cord connections, and make sure the curled handset cord is not in the EXT jack.

Check power cord connection.

Send a manual fax by pressing Hook — OR—Lifting the handset, and dialing the number. Wait to hear fax receiving tones before pressing

Start .

Vertical Black Lines When Sending

Use your fax machine to make a copy. If the copy shows the same problem, the scanner area is dirty. Lift the front cover and check the document path. Clean the scanner’s white pressure bar and the glass under the bar using isopropyl alcohol and a lint-free cloth (see p. 71).

Handling Incoming Calls

Double Ring in FAX/TEL Mode

The fax machine knows the incoming call is not a fax so it is signaling you to answer the telephone call. Pick up the fax machine handset or answer from an extension phone and press your fax machine’s Telephone Answer Code (default setting is #51).

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Contents FAX 255 FAX If You Need to Call Customer Service Brother Bulletin Board For Customer ServiceFax-Back System Brother on the World Wide WebDescription Ordering Accessories and SuppliesFor USA and Canada IiiFor USA Only Limitations For Canada Only Vii Viii Table of Contents 4Initial Setup 7Setup Auto Dial Numbers Xii Finding Information UsingThis ManualTest Sheet Procedures for USA only About Fax MachinesFax Tones and Handshake T R O D U C T I O N FAX 255 and FAX Control Panel Overview2Set Up and Connections Make sure you have the following items Packing ListAssembly Choosing a LocationLoad the recording paper Limited to Inches 70 mm About Brother Paper Connect the handsetConnect the power cord Connect the telephone lineAttach the document support Converting Telephone Wall Outlets Special Line ConsiderationsRoll Over Phone Lines Two-Line Phone SystemTriplex Adapter Multi-Line Connections PBX Custom Features on Your Phone Line Connecting an External Telephone Answering Device TADSequence Connections Outgoing Message OGM Connecting an External TelephoneUser-Friendly Programming Function ModeFAX NO. & Start Copy Press Copy Alternating DisplaysFunction Description Function Selection TableSetup Send TEL Service A P T E R T H R E E Setting Dialing Mode Tone/Pulse Setting Date and TimeGetting Started FAX Setting Station IDEnter Dayxx Enter TimexxxxIf you want to enter a blank space, press twice Entering TextSetting Up Your Area Code For USA Only Area CODE000Area CODE908 Setting the Handset Volume Setting Beeper VolumeVOL AMPLIFYOFF? Setting the Speaker VolumeSetting the Ring Volume Memory StorageBasic Receiving Operations Select Answer ModeFAX only FAX/TEL Tadanswer Mach Manual Setting Ring DelaySetting F/T Ring Time Easy ReceiveRing TIME20 SEC Operation from Extension Telephone Advanced Receiving OperationsTEL ANSWER#51 For FAX/TEL Mode OnlyRemote ACT.ON? FAX RECEIVE*51Enter FAX no Press Start KEY Setting Up Polling ReceivePolling Polling RXOFF?BeforeYou Begin Contrast ResolutionAccepted Other SETTINGS? 1.YES 2.NO ADF Automatic Document FeederManual Transmission Automatic TransmissionManual and Automatic Fax Redial Accepted Other SETTINGS? Overseas ModeDelayed FAX Overseas ModeNext-Fax Reservation For FAX 275 Only Press Start KEY Enter FAX noNEXT-FAX Reservd Multiple Resolution Transmission Setting Up Polling TransmitPolled TXOFF? Canceling a Scheduled Job Cancel JOBInsert Document A P T E R S I Storing One Touch Dial Numbers Storing Numbers for Easy DialingCHAIN-9 1 201 555 Access Codes and Credit Card NumbersName Enter & SET Storing Speed Dial NumbersSPEED-DIAL? # Enter & SETCHANGE- OR- 2. Exit Changing One Touch and Speed Dial NumbersManual Dialing Dialing OptionsOne Touch Dialing Speed DialingHold Pause Tone/PulseSearching Telephone Index A P T E R E I G H T Distinctive Ring Custom FeaturesRegistering the Distinctive Ring Pattern DISTINCTIVEOFF? DISTINCTIVESET?Caller ID Log Caller IDCaller ID LOG PrintingViewing the Caller ID Log Caller ID LOG Press Start KEY01MARY Henderson 02TOM Henderson 03ABC Company Dialpress StartReturning a Call from the Log 01MARY HendersonChain Registering a Caller ID NumberCopy Functions A P T E R T E N ALL Dial FAX SettingsUser Settings Xmit ReportUsing the Trans. Verify Key To Print a ReportTransmission Verification Xmit Report StandardTelephone and FCC Notices USA Industry Canada Compliance Statement For Canada Only Do not use this product near water Important Safety InstructionsFrom within Montreal Trademarks Compilation and Publication NoticeTroubleshooting Connection Fail Error MessagesClean UP Scanner COMM.ERROR XXCover Open Cutter JAMDisconnected Not Registered Machine Error Press Stop KEYDocument JAM No RESPONSE/BUSYPaper Roll Empty Printer FaultScanner Error Recording Paper JamIf You Are Having Difficulty with Your Fax Machine Printing or Receiving FaxesPhone Line or Connections Handling Incoming Calls Sending FaxesFax Machine Hears Voice as CNG Tone For Customer Service14Specifications Power consumption Glossary O S S a R Y Index Remote Codes Changing Visit us on the World Wide Web