Linksys HPN100 manual Troubleshooting Hints for Windows

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Troubleshooting

Troubleshooting Hints for Windows

Problem: Windows doesn't detect new hardware with the HomeLink Card hardware installed, or it continues to detect the card each time I restart the PC.

Solutions

You might not have inserted the PCMCIA card correctly or securely into the appropriate slot of your computer. Check that the card is securely inserted into the appropriate slot.

The system BIOS might not be Plug-and-Play compatible, your PC's Plug-and- Play settings may not be enabled, or the motherboard may have Plug-and-Play options not supported by Windows. If you are not sure, contact your PC's man- ufacturer.

Problem: Windows can't locate the driver for the HomeLink Card device.

Solutions

You may have inserted the wrong diskette into your PC's drive.

The diskette may be defective or files may be missing, or you may be pointing Windows to the wrong directory or drive.

Problem: The Windows Logon screen doesn't appear after I restart my comput- er.

Solutions

Click on Start, Shut Down, then Close All Programs and Logon as a Different User. If this doesn't solve the problem, your PC's manufacturer may have disabled Windows' networking. Contact your computer's manufacturer for help.

Problem: In Network Neighborhood I can only see myself and no other com- puters on the network.

Solutions

Make sure that the cables are connected correctly. Make sure you are getting Link or Activity lights on both the HomeLink Card’s coupler and your hub if you are using one. Try changing to a new cable that you know is working.

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Contents HomeLink Phoneline + 10/100 Network PC Card HomeLink Phoneline + 10/100 Network PC CardCopyright & Trademarks Page Contents Introduction How Does It Work? FeaturesSharing Your Internet Connection Package ContentsSharing Your Resources If You Want to Use Ethernet Hardware SetupBefore You Begin Installing the RJ-11 Telephone Cabling Installing the HardwareInstalling the RJ-45 Ethernet Cabling About the Software Socket and Card ServicesPreparing to Install the Software Network Driver SetupWindows 98 Setup Page TCP/IP Page Page Client Setup Enabling File Sharing Preparing to Use File and Printer SharingHow To Share Printers Windows 95 Setup Page TCP/IP Page Page Client Setup Click OK. When asked to restart your PC, choose to do so How To Share Printers Installing the Software Windows NT 4.0 SetupChoose Wired to the Network and click Next Page Page Page If You Have Problems Changing the Card Settings Ethernet Configuration Mode Selection Phoneline Configuration Twisted-Pair Cabling Telephone Cable Troubleshooting Hints for Windows TroubleshootingSolutions Page Multiple Network PC Cards Connecting to an Existing NetworkConnecting 10Mbps Broadband and 1Mbps HomeLink Using a Cable Modem or DSL Modem and the HomeLink PC CardLinux, Open Source and Beta Operating Systems Adding Client for Microsoft Networks Manually Installing Network Components WindowsAdding NetBEUI Adding IPX/SPX-compatible Protocol Adding Client for Netware NetworksDEVICE=C\EMM386.EXE Enabling Pcmcia Services in Windows NT Specifications Customer Support T p / / w w w. l i n k s y s . c o m
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