Linksys WPC55AG manual Appendix a Troubleshooting, Common Problems and Solutions

Page 19

Appendix A: Troubleshooting

This chapter provides solutions to problems that may occur during the installa- tion and operation of the Dual-Band Wireless A+G Notebook Adapter. Read the descriptions below to solve your problems. If you can’t find an answer here, check the Linksys website at www.linksys.com.

Common Problems and Solutions

1.My computer does not recognize the Adapter.

Make sure that the Adapter is properly inserted into the PCMCIA slot. Note that the card can be inserted either way, but is correct only when it is insert- ed with the arrow on the front of the card up. If in doubt, try inserting the card both ways. The card will slide in further when it is correct.

2.The Adapter does not work properly.

•Reinsert the Adapter into your notebook’s PCMCIA slot. A beep should be heard if the card is properly inserted.

•For non-Windows environments, make sure that a PCMCIA card service driver is installed on your PC.

•Open the Control Panel and click on the PC Card. Check whether it has a PCMCIA card in one of the sockets or not. If you find the Adapter in one of the sockets, it means the card has been detected properly. If you see a yellow question mark, the resources are conflicting.

•Right-click on My Computer and select Properties. Select the device man- ager and click the Adapter. You will find the Adapter if it is installed suc- cessfully. If you see the yellow exclamation mark, the resources are conflict- ing. Click PCMCIA card and then click PCMCIA card service. You will see the status of the Adapter. If there is a yellow question mark, please check the following:

•Make sure that your notebook has a free IRQ.

•Make sure that you have inserted the right card and installed the proper driver.

If the Adapter does not function after attempting the above steps, remove the card and do the following:

•Uninstall the driver software from your PC.

•Restart your PC and repeat the hardware and software installation as specified in this User Guide.

3.I cannot communicate with the other computers linked via the Ethernet in the Infrastructure configuration.

•Make sure that the notebook PC to which the Adapter is associated is pow- ered on.

•Make sure that your Adapter is configured on the same channel and with the same security options as the other computers in the Infrastructure configura- tion.

Frequently Asked Questions

Can I run an application from a remote computer over the wireless network? This will depend on whether or not the application is designed to be used over a network. Consult the application’s user guide to determine if it supports oper- ation over a network.

Can I play computer games with other members of the wireless network?

Yes, as long as the game supports multiple players over a LAN (local area net- work). Refer to the game’s user guide for more information.

What is the IEEE 802.11a standard?

It is one of the IEEE standards for wireless networks. The 802.11a standard allows wireless networking hardware from different manufacturers to commu- nicate, provided that the hardware complies with the 802.11a standard. The 802.11a standard states a maximum data transfer rate of 54Mbps and an oper- ating frequency of 5GHz.

What is the IEEE 802.11b standard?

It is one of the IEEE standards for wireless networks. The 802.11b standard allows wireless networking hardware from different manufacturers to commu- nicate, provided that the hardware complies with the 802.11b standard. The 802.11b standard states a maximum data transfer rate of 11Mbps and an oper- ating frequency of 2.4GHz.

What IEEE 802.11a features are supported?

The product supports the following IEEE 802.11a functions:

•OFDM protocol

•Multi-Channel Roaming

•Automatic Rate Selection

•RTS/CTS feature

•Fragmentation

30

31

Page 18 Page 20
Image 19
Page 18 Page 20
Contents Dual-Band Wireless A+G Copyright & Trademarks Table of Contents Introduction Common Problems and Solutions Frequently Asked QuestionsDual-Band Wireless A+G Notebook Adapter FeaturesAd-Hoc versus Infrastructure Mode Planning Your Wireless NetworkNetwork Topology Hardware Installation Dual-Band Wireless A+G Notebook Adapter’s LEDsOverview Windows XP Wireless Zero Configuration Driver Installation for Windows XPSoftware Installation for Windows 98, Me, Installation and Configuration for Windows 98, Me,\setup.exe where D is the letter of your CD-ROM drive Page Mode Proceed to the next section, Hardware InstallationStarting the Wlan Monitor Using the Wlan Monitor for Windows 98, Me,TCP/IP Setting Wireless Network StatusLink Information Site Information Site SurveyProfile Information ProfilesCreating a New Profile Page Select G-Only Mode Mixed ModeLeap Authentication Common Problems and Solutions Appendix a TroubleshootingFrequently Asked Questions What Ieee 802.11b features are supported? Appendix B Glossary Page Page Page Environmental Appendix C SpecificationsWeb FTP Site Appendix D Warranty InformationAppendix E Contact Information Sales InformationCopyright 2003 Cisco Systems, Inc. All Rights Reserved

WPC55AG specifications

The Linksys WPC55AG is a versatile and robust wireless adapter designed to enhance connectivity for laptops and desktop computers. This device stands out with its combination of dual-band connectivity, supporting both 2.4GHz and 5GHz frequencies, making it an excellent choice for users looking to achieve faster speeds and reduced interference. The capability to operate on two different frequencies allows for flexibility in network environments, catering to the varying needs of users.

One of the main features of the WPC55AG is its support for both 802.11g and 802.11a wireless standards, which means it can connect to a wide range of access points and routers. The device can provide wireless speeds up to 54Mbps on the 802.11g band and even higher when operating on the 802.11a band. This ensures a reliable connection for various applications such as video streaming, online gaming, and large file transfers.

The WPC55AG also incorporates advanced security protocols, including Wired Equivalent Privacy (WEP), Wi-Fi Protected Access (WPA), and WPA2. These security features help to safeguard users' networks from unauthorized access, ensuring a secure browsing experience whether at home or in public environments.

Installation of the Linksys WPC55AG is straightforward, thanks to its user-friendly setup wizard. The card is compatible with a variety of operating systems, including Windows and Mac OS, ensuring that a wide range of users can benefit from its capabilities. With its PCI card form factor, this wireless adapter can easily be installed in most computers, providing a stable connection that surpasses that of many built-in wireless solutions.

In addition to its impressive technical features, the Linksys WPC55AG is notable for its durability and reliability. Designed for long-term use, this adapter boasts a sleek design that complements modern computing setups while maintaining functionality. With ongoing updates and support from Linksys, users can ensure that their devices operate at peak performance.

In conclusion, the Linksys WPC55AG is an excellent choice for individuals looking to enhance their wireless connectivity. Its dual-band capabilities, extensive range of compatible standards, robust security features, and ease of installation make it a go-to option for both casual users and gaming enthusiasts alike. Whether at home or on-the-go, this wireless adapter provides the performance and reliability that users demand.
Top Page Image Contents