Motorola SBV5222 manual Front-Panel Lights and Error Conditions, Tel 1 or

Page 41

Troubleshooting

Glossary License

Front-Panel Lights and Error Conditions

Light

Turns Off During Startup If

Turns Off During Normal Operation If

Power The digital voice modem is not properly plugged into the power outlet

The digital voice modem is unplugged or is in standby mode.

Battery

AC power is not present.

AC power is not present.

DS

The receive channel cannot be acquired

The receive channel is lost

(Receive)

 

 

US

The send channel cannot be acquired

The send channel is lost

(Send)

 

 

Online

IP registration is unsuccessful

The IP registration is lost

Tel 1 or

If the Tel light fails to flash during startup,

Connected during a phone call and does not blink,

Tel 2

telephone line configuration has failed.

telephone connection is lost.

If a telephone line is properly connected and the Tel 1 or Tel 2 light remains off, the line has not been set up for service. Contact your service provider.

For more information about the lights, see “Top and Front Panel” on page 3.

SBV5222 SURFboard® Digital Voice Modem

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Contents User Guide SBV5222 SURFboard Digital Voice Modem Safety and Regulatory Information Iii Safety Requirements for the SBV5222 Lithium-Ion Battery FCC Compliance Class B Digital Device Important VoIP Service InformationRegulatory Information International Declaration of Conformity FCC Declaration of ConformityContents Frequently Asked Questions Glossary Software License SBV5222 Digital Voice Modem SBV5222 VoIP Telephone ServiceIntroduction Telephone Features Supported by the SBV5222 5 6 7 Top and Front PanelKey Description Rear PanelOptional Items Before You BeginDigital voice modem PrecautionsSigning Up for Service USB Connection Computer System RequirementsEthernet Card Battery Installation Battery InstallationCabling and Startup for a Single User Installation and ConfigurationDigital voice modem Setting Up a USB Driver Setting Up a USB Driver in Windows Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Setting Up a USB Driver in Windows XP Configuring TCP/IP in Windows Configuring TCP/IPIntroduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Configuring TCP/IP in Windows XP Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Verifying the IP Address in Windows 2000 or Windows XP Verifying the IP AddressRenewing Your IP Address Ethernet and USB Cabling for Multiple UsersEthernet Wall Mounting the SBV5222 Introduction Installation Troubleshooting Glossary License Wall Mounting Template Problem Possible Solutions TroubleshootingTel 1 or Front-Panel Lights and Error ConditionsRemoving the USB Driver from Windows Click SettingsDouble-clickNetwork Adapters Removing the USB Driver from Windows XP Introduction Installation Troubleshooting Glossary License Double-clickNetwork adapters Contact Us Frequently Asked QuestionsWhat type of technical support is available? Coaxial cable GlossaryYou may Software LicenseVisit our website at