Motorola SBV5222 manual What type of technical support is available?

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Troubleshooting

Glossary License

QDo I need to subscribe to cable TV to get cable Internet access?

ANo, but you will need to subscribe to cable Internet service. Some systems require that you subscribe to basic service before you can get Internet access and/or offer a discount when you use your own digital voice modem. Check with your local cable company for specific information.

QWhat type of technical support is available?

AFor questions about your Internet service, connection, or digital voice modem, contact your cable provider.

QWhat do I do if my SURFboard Digital Voice Modem stops working?

A“Troubleshooting” on page 32 provides tips to diagnose problems and simple solutions. If you continue to have problems, contact your cable provider or Motorola as described in “Contact Us” on page 39.

SBV5222 SURFboard® Digital Voice Modem

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Contents User Guide SBV5222 SURFboard Digital Voice Modem Safety and Regulatory Information Iii Safety Requirements for the SBV5222 Lithium-Ion Battery Important VoIP Service Information Regulatory InformationFCC Compliance Class B Digital Device FCC Declaration of Conformity International Declaration of ConformityContents Frequently Asked Questions Glossary Software License SBV5222 VoIP Telephone Service IntroductionSBV5222 Digital Voice Modem Telephone Features Supported by the SBV5222 Top and Front Panel 5 6 7Rear Panel Key DescriptionBefore You Begin Optional ItemsPrecautions Digital voice modemSigning Up for Service Computer System Requirements Ethernet CardUSB Connection Battery Installation Battery InstallationInstallation and Configuration Cabling and Startup for a Single UserDigital voice modem Setting Up a USB Driver Setting Up a USB Driver in Windows Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Setting Up a USB Driver in Windows XP Configuring TCP/IP Configuring TCP/IP in WindowsIntroduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Configuring TCP/IP in Windows XP Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Introduction Installation Troubleshooting Glossary License Verifying the IP Address Verifying the IP Address in Windows 2000 or Windows XPRenewing Your IP Address Cabling for Multiple Users Ethernet and USBEthernet Wall Mounting the SBV5222 Introduction Installation Troubleshooting Glossary License Wall Mounting Template Troubleshooting Problem Possible SolutionsFront-Panel Lights and Error Conditions Tel 1 orClick Settings Removing the USB Driver from WindowsDouble-clickNetwork Adapters Removing the USB Driver from Windows XP Introduction Installation Troubleshooting Glossary License Double-clickNetwork adapters Frequently Asked Questions Contact UsWhat type of technical support is available? Glossary Coaxial cableSoftware License You mayVisit our website at