Motorola SURFboard Cable Modem manual Installation and Configuration Overview

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Introduction Before You Begin

Installation & Configuration

Troubleshooting FAQ Glossary License

To connect a single PC running Microsoft Windows to a SURFboard cable modem, we recommend using the Installation Assistant application.

You can start the Installation Assistant from the Main Menu on the SURFboard Cable Modem CD-ROM. In most cases, the Installation Assistant automatically configures your cable modem

Installation and Configuration Overview

To install and configure your cable modem for a single PC running Microsoft Windows, you can use the Installation Assistant.

Otherwise, to install and configure your cable modem:

1Install the cables as described in one of:

“Cabling and Startup for a Single User” on page 9

“Cabling for Multiple Users” on page 33

2If you are using the USB port only, go to “Setting Up a USB Driver” on page 11. Ethernet users can skip this step.

3Configure TCP/IP and verify the IP address for your computer following one of:

“Configuring TCP/IP” on page 22

Your Macintosh or UNIX user manual

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SURFboard Cable Modem User Guide

Home Print Exit

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Contents SURFboard Cable Modem User Guide Home Print Exit Iii Contents Home Print Exit Easier IntroductionKey Light Flashing Top and Front PanelKey Item Description Rear PanelDescription Before You Begin Always make the wall connection first PrecautionsSigning Up for Service Ethernet Card Computer System RequirementsInstallation and Configuration Overview Cabling and Startup for a Single User Hand-tighten the connectors to avoid damaging themCabling and Startup for a Single User Setting Up a USB Driver Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Select The updated driver... and click Next Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP Configuring TCP/IP Configuring TCP/IP in Windows 95, 98, or Me Configuring TCP/IP in Windows 95, 98, or Me Click Obtain an IP address automatically Configuring TCP/IP in Windows 2000 or XP Configuring TCP/IP in Windows 2000 or XP Configuring TCP/IP in Windows 2000 or XP Configuring TCP/IP in Windows 2000 or XP Verifying the IP Address in Windows 95, 98, or Me Verifying the IP Address in Windows 2000 or XP Verifying the IP Address in Windows 2000 or XP Ethernet and USB Cabling for Multiple UsersCabling for Multiple Users EthernetProblem Possible Solutions TroubleshootingCannot send or receive data Front-Panel Lights and Error Conditions Click the Motorola SurfBoard USB Cable Modem Removing the USB Driver from Windows 98 or MeRemoving the USB Driver from Windows 98 or Me FAQ Glossary License FAQ Glossary License Removing the USB Driver from Windows Click SettingsRemoving the USB Driver from Windows FAQ Glossary License FAQ Glossary License Click Remove Driver Removing the USB Driver from Windows XP Removing the USB Driver from Windows XP FAQ Glossary License FAQ Glossary License FAQ Glossary License FAQ Glossary License Click Remove Driver Contact Us What is high-speed cable Internet access? Frequently Asked QuestionsDo I need to change my Internet service provider ISP? Coaxial cable GlossaryTCP/IP SURFboard Cable Modems Software LicenseHome Print Exit Government Restricted Rights