Motorola SURFboard Cable Modem manual Cabling and Startup for a Single User

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Be sure your computer is on and the cable modem is unplugged.

Introduction Before You Begin

Installation & Configuration

Troubleshooting FAQ Glossary License

Cabling and Startup for a Single User

Allow 5 to 30 minutes to power up the first time because the SURFboard cable modem must find and lock on the appropriate channels for communications.

1

2Connect one end of the coaxial cable to the cable outlet or splitter. Connect the

 

 

other end of the coaxial cable to the CABLE connector on the cable modem.

 

 

Hand-tighten the connectors to avoid damaging them.

To cable

3

Insert the SURFboard Cable Modem CD-ROM into your CD-ROM drive.

outlet (step 2)

4

Plug the power cord into the POWER connector on the cable modem and the

 

 

electrical outlet. This turns your SURFboard cable modem on. You do not need to

 

 

unplug it when not in use.

 

5

Check that the lights on the front of the cable modem cycle through this sequence:

To electrical

 

Power flashes during the self-test and changes to solid green when the self-test

outlet (step 4)

 

is successfully complete.

 

 

Receive flashes while scanning for the receive channel and changes to solid

SURFboard cable modem

 

green when the receive channel is locked.

Send flashes while scanning for the send channel and changes to solid green when the send channel is locked.

Online flashes while the cable modem downloads configuration data and changes to solid green when the download is complete.

X

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SURFboard Cable Modem User Guide

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Contents SURFboard Cable Modem User Guide Home Print Exit Iii Contents Home Print Exit Introduction EasierTop and Front Panel Key Light FlashingRear Panel Key Item DescriptionBefore You Begin DescriptionPrecautions Always make the wall connection first Signing Up for Service Computer System Requirements Ethernet CardInstallation and Configuration Overview Hand-tighten the connectors to avoid damaging them Cabling and Startup for a Single UserCabling and Startup for a Single User Setting Up a USB Driver Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Select The updated driver... and click Next Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP Configuring TCP/IP Configuring TCP/IP in Windows 95, 98, or Me Configuring TCP/IP in Windows 95, 98, or Me Click Obtain an IP address automatically Configuring TCP/IP in Windows 2000 or XP Configuring TCP/IP in Windows 2000 or XP Configuring TCP/IP in Windows 2000 or XP Configuring TCP/IP in Windows 2000 or XP Verifying the IP Address in Windows 95, 98, or Me Verifying the IP Address in Windows 2000 or XP Verifying the IP Address in Windows 2000 or XP Cabling for Multiple Users Ethernet and USBEthernet Cabling for Multiple UsersTroubleshooting Problem Possible SolutionsCannot send or receive data Front-Panel Lights and Error Conditions Removing the USB Driver from Windows 98 or Me Click the Motorola SurfBoard USB Cable ModemRemoving the USB Driver from Windows 98 or Me FAQ Glossary License FAQ Glossary License Click Settings Removing the USB Driver from WindowsRemoving the USB Driver from Windows FAQ Glossary License FAQ Glossary License Click Remove Driver Removing the USB Driver from Windows XP Removing the USB Driver from Windows XP FAQ Glossary License FAQ Glossary License FAQ Glossary License FAQ Glossary License Click Remove Driver Contact Us Frequently Asked Questions What is high-speed cable Internet access?Do I need to change my Internet service provider ISP? Glossary Coaxial cableTCP/IP Software License SURFboard Cable ModemsHome Print Exit Government Restricted Rights