Motorola SURFboard Cable Modem manual Verifying the IP Address in Windows 2000 or XP

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Introduction Before You Begin

Installation & Configuration

Troubleshooting FAQ Glossary License

Verifying the IP Address in Windows 2000 or XP

The following instructions are for Windows 2000 or Windows XP. For information about Windows 95, 98, or Me, see “Verifying the IP Address in Windows 95, 98, or Me” on page 30. For a Macintosh or UNIX system, refer to your user guide.

To check the IP address:

1On the Windows Desktop, click Start.

2Select Run. The Run window is displayed.

3Type cmd and click OK. A window like the one at upper left is displayed.

4Type ipconfig and press ENTER to display your IP configuration. A display, like the window at upper left, indicates a normal configuration.

If an Autoconfiguration IP Address is displayed as in the window at bottom left, there is an incorrect connection between your PC and the cable modem or there are cable network problems. Check:

Your cable connections

Whether you can see cable-TV channels on your television

After verifying your cable connections and proper cable-TV operation, you can renew your IP address.

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SURFboard Cable Modem User Guide

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Contents SURFboard Cable Modem User Guide Home Print Exit Iii Contents Home Print Exit Introduction EasierTop and Front Panel Key Light FlashingRear Panel Key Item DescriptionBefore You Begin DescriptionPrecautions Always make the wall connection firstSigning Up for Service Computer System Requirements Ethernet CardInstallation and Configuration Overview Hand-tighten the connectors to avoid damaging them Cabling and Startup for a Single UserCabling and Startup for a Single User Setting Up a USB Driver Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Select The updated driver... and click Next Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP Configuring TCP/IP Configuring TCP/IP in Windows 95, 98, or Me Configuring TCP/IP in Windows 95, 98, or Me Click Obtain an IP address automatically Configuring TCP/IP in Windows 2000 or XP Configuring TCP/IP in Windows 2000 or XP Configuring TCP/IP in Windows 2000 or XP Configuring TCP/IP in Windows 2000 or XP Verifying the IP Address in Windows 95, 98, or Me Verifying the IP Address in Windows 2000 or XP Verifying the IP Address in Windows 2000 or XP Cabling for Multiple Users Ethernet and USBEthernet Cabling for Multiple UsersTroubleshooting Problem Possible SolutionsCannot send or receive data Front-Panel Lights and Error Conditions Removing the USB Driver from Windows 98 or Me Click the Motorola SurfBoard USB Cable ModemRemoving the USB Driver from Windows 98 or Me FAQ Glossary License FAQ Glossary License Click Settings Removing the USB Driver from WindowsRemoving the USB Driver from Windows FAQ Glossary License FAQ Glossary License Click Remove Driver Removing the USB Driver from Windows XP Removing the USB Driver from Windows XP FAQ Glossary License FAQ Glossary License FAQ Glossary License FAQ Glossary License Click Remove Driver Contact Us Frequently Asked Questions What is high-speed cable Internet access?Do I need to change my Internet service provider ISP? Glossary Coaxial cableTCP/IP Software License SURFboard Cable ModemsHome Print Exit Government Restricted Rights