Motorola SURFboard Cable Modem manual Setting Up a USB Driver in Windows XP

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Introduction Before You Begin

Installation & Configuration

Troubleshooting FAQ Glossary License

Setting Up a USB Driver in Windows XP

Be sure the SURFboard Cable Modem CD-ROM is inserted into the CD-ROM drive before you plug in the USB cable. A few seconds after you complete the USB connection, the Found New Hardware Wizard window is displayed.

1Be sure “Install the software automatically” is selected.

2Click Next. Windows automatically searches for the correct USB drivers and installs them. If the installation is successful, the window at bottom left is displayed.

3Click Finish to complete the installation. Otherwise, be sure the SURFboard Cable Modem CD-ROM is correctly inserted in your CD-ROM drive.

When you finish setting up the USB driver, you can continue with “Configuring TCP/IP” on page 22.

Although your SURFboard cable modem model number may be different than in the images in this guide, the procedure is the same.

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SURFboard Cable Modem User Guide

Home Print Exit

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Contents SURFboard Cable Modem User Guide Home Print Exit Iii Contents Home Print Exit Introduction EasierTop and Front Panel Key Light FlashingRear Panel Key Item DescriptionBefore You Begin DescriptionPrecautions Always make the wall connection firstSigning Up for Service Computer System Requirements Ethernet CardInstallation and Configuration Overview Hand-tighten the connectors to avoid damaging them Cabling and Startup for a Single UserCabling and Startup for a Single User Setting Up a USB Driver Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Select The updated driver... and click Next Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Setting Up a USB Driver in Windows Me Setting Up a USB Driver in Windows XP Configuring TCP/IP Configuring TCP/IP in Windows 95, 98, or Me Configuring TCP/IP in Windows 95, 98, or Me Click Obtain an IP address automatically Configuring TCP/IP in Windows 2000 or XP Configuring TCP/IP in Windows 2000 or XP Configuring TCP/IP in Windows 2000 or XP Configuring TCP/IP in Windows 2000 or XP Verifying the IP Address in Windows 95, 98, or Me Verifying the IP Address in Windows 2000 or XP Verifying the IP Address in Windows 2000 or XP Cabling for Multiple Users Ethernet and USBEthernet Cabling for Multiple UsersTroubleshooting Problem Possible SolutionsCannot send or receive data Front-Panel Lights and Error Conditions Removing the USB Driver from Windows 98 or Me Click the Motorola SurfBoard USB Cable ModemRemoving the USB Driver from Windows 98 or Me FAQ Glossary License FAQ Glossary License Click Settings Removing the USB Driver from WindowsRemoving the USB Driver from Windows FAQ Glossary License FAQ Glossary License Click Remove Driver Removing the USB Driver from Windows XP Removing the USB Driver from Windows XP FAQ Glossary License FAQ Glossary License FAQ Glossary License FAQ Glossary License Click Remove Driver Contact Us Frequently Asked Questions What is high-speed cable Internet access?Do I need to change my Internet service provider ISP? Glossary Coaxial cableTCP/IP Software License SURFboard Cable ModemsHome Print Exit Government Restricted Rights