3Com 2940, 2941 manual Support Resources

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TROUBLESHOOTING AND SUPPORT RESOURCES

Support Resources

3Com BBS

Dial the 3Com BBS, 847-262-6000, using the communications software of your choice.

Internet FTP

Our ftp site provides a free library containing the same files as the BBS site. FTP to ftp.usr.com.

Internet on Demand

Our Internet on Demand site provides automated technical support through a library containing product information, quick reference cards, and installation help. To obtain an index of available documents, send a blank e-mail to support@usr.com. To have a document

e-mailed to you, send the document's number as the subject.

World Wide Web

The 3Com home page contains the same information as the Internet on Demand listing. Log on to http://support.3com.com

CompuServe

You can access the same information as the Internet FTP site through CompuServe. The forum address is GO THREECOM.

Address private messages to 76711,707.

America Online

Go to the Keyword field and type 3COM to connect to various 3Com resources, such as file libraries, message boards, online customer support, and product announcements.

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Contents Page Table of Contents Regulatory Information and Limited Warranty Cable Modem Features IntroductionIntroduction Before YOU Begin Contacting Your Local Cable CompanyBefore YOU Begin You Will Need These Items Preparing Your WorkspaceIncluded Configuring the TCP/IP Protocol on a Windows PC Not IncludedAdd Configuring the TCP/IP Protocol on a Macintosh PC Before YOU Begin Before YOU Begin Hardware and Software Installation Wall-Mount InstallationHardware and Software Installation Desktop Installation OfficeConnect Stacking InstallationHardware and Software Installation Connecting the Cable Modem to Your Computer Hardware and Software Installation Serial Catv Installing the Cable Connections CD-ROM Cable Modem Operation LED State Repeating Description Cable Modem Operation Cable Modem Operation Troubleshooting and Support Resources Problem Support Resources Day Free Installation Support If You Are Still Having ProblemsIf You Need to Return the Modem to Us Troubleshooting and Support Resources Troubleshooting and Support Resources Performance Specifications Manufacturer’s Declaration of ConformityLicense Agreement Export NoticesIndustry Canada IC UL Listing/CUL Listing Radio and Television Interference3Com Corporation Limited Warranty How to Identify and Resolve Radio- TV Interference ProblemsRegulatory Information and Limited Warranty Regulatory Information and Limited Warranty Regulatory Information and Limited Warranty Regulatory Information and Limited Warranty Provided Herein Shall Fail of ITS Essential Purpose