TROUBLESHOOTING AND SUPPORT RESOURCES
the modem to us. Ship the unit, postage paid, in a strong box made of corrugated cardboard with plenty of packing material. DO NOT send the modem back in the original box. Send ONLY the modem (NOT manuals, diskettes, etc.). Include your SRO number, name, and address on the shipping label as well as inside the package. If possible, send the package via a courier capable of tracking the progress of the shipment. Ship to the following address:
3Com
SRO #________
attn: Dock 15 PCD
1800 W. Central Ave.
Mount Prospect, IL 60056
27