3Com 3CR990 manual Upgrading Drivers, Configuration, Troubleshooting, Windows 95 Version A Build

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7UPGRADING DRIVERS

7UPGRADING DRIVERS

 

Windows 2000

47

 

 

 

Windows 98

47

 

 

 

 

Windows 95

48

 

 

 

 

Determining the Version 48

 

 

Windows 95 Version A (Build 950)

48

 

Windows 95 OSR2

49

 

 

Windows NT 4.0

49

 

 

 

Windows NT 3.51

50

 

 

 

 

 

 

 

8 CONFIGURATION

 

 

 

 

Configuration Options

51

 

 

Definitions

51

 

 

 

 

3Com DOS Configuration Program

52

 

3Com NIC Diagnostics Program 53

 

 

Starting the 3Com NIC Diagnostics Program 53

 

Displaying Settings

53

 

 

Changing Settings

53

 

9TROUBLESHOOTING

Accessing the 3Com KnowledgeBase

55

Troubleshooting the Installation

55

 

 

Interpreting the LEDs

56

 

 

 

 

Running Diagnostics Programs

56

 

 

3Com DOS Diagnostics Program

57

 

3Com NIC Diagnostics Program

57

 

General Tab

57

 

 

 

 

 

Configuration Tab

 

57

 

 

 

Statistics Tab

58

 

 

 

 

 

Diagnostics Tab

58

 

 

 

 

Support Tab

58

 

 

 

 

 

Flash Update Tab

58

 

 

 

Accessing the 3Com NIC Help System

58

Running NIC Diagnostics Tests

58

 

 

To Run the Network Test

59

 

 

To Run the NIC Test

60

 

 

 

To Run the Remote Wake-Up Test

60

Viewing Network Statistics

61

 

 

 

Accessing 3Com Support Services 61

 

3Com Tray Icon 62

 

 

 

 

 

 

Troubleshooting Remote Wake-Up

62

 

Remote Wake-Up Cable

63

 

 

Troubleshooting a Network Connection

63

Troubleshooting Hubs

 

64

 

 

 

Cabling Pinouts

64

 

 

 

 

 

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Contents EtherLink 10/100 PCI Network Interface Card with 3XP processor 3CR990 Family of EtherLink NICsUser Guide Published August5400 Bayfront Plaza Santa 3Com CorporationClara, California UNITED STATES GOVERNMENT LEGEND3 NIC INSTALLATION CONTENTS2 3CR990 NICS 1 BEFORE YOU BEGIN5 NETWARE DRIVERS 4 WINDOWS DRIVERS6 IP SECURITY Multiple NICs9 TROUBLESHOOTING 8 CONFIGURATION7 UPGRADING DRIVERS Accessing the 3Com KnowledgeBaseA SPECIFICATIONS E MBA BOOT ROMD UNINSTALLING NIC SOFTWARE B TECHNICAL SUPPORTINDEX WARRANTY AND REGULATORY COMPLIANCE INFORMATION F DYNAMICACCESS TECHNOLOGYDynamicAccess Features Configuring DynamicAccess TechnologyPage 2 Click Register Product, and then Register Online BEFORE YOU BEGINGo to Auto Insert Go to Root Subdirectories 1 Right-click the My Computer icon, and then select Properties NIC Installation with Windows 2000, and then Done click NIC Software, Drivers and Diagnostics, NIC PreinstallationGo to NIC Installation Minimum SystemDiskette Installation DOS-Bootableto install these drivers about installation diskettesInstallations \ Diskette.pdf To make installation diskettes NIC Overview 3CR990 NICSEncryption chip Remote Wake-Up RWU connector 3XP processor NIC Features3CR990 NICs support up to 168-bit 3DES encryptionUpgrading software Scanning for viruses Remote Wake-Up cable installedNOTE The 3CR990 NICs provide a network connection with or without the DynamicAccess Technology, and Install 3Com DMI Agent now Offload FeaturesOffline Diagnostics Windows3 Click Configure NOTE The default hex value is F all offloads enabled2 Click the Local Area Connection icon 20 CHAPTER 2 3CR990 NICS Installing the NIC NIC INSTALLATIONyour system For more information22 CHAPTER 3 NIC INSTALLATION Remote Wake-Up Cable Installing the NICDATA 24 CHAPTER 3 NIC INSTALLATIONTX ACT L N KGo to Windows Go to Windows Go to Windows NT Go to Windows NT What do you want to do?Go to NetWare Drivers Go to Multiple NICsPage 3 Click Drivers and Diagnostics Windows 2000 and installed the NIC, go to step 7 in this procedure4 Click NIC Preinstallation 5 Click NIC Installation with Windows 2000, and then click DoneGo to 3Com DOS Configuration Program To verify that the installation was successful NOTE You must restart your computer to complete the installationGo to Verifying Successful Installation Go to New Hardware Found Go to Update Device Driver WizardGo to Verifying Successful Installation Update Device Driver WizardPC or server running Windows NT Windows NTWindows NT 6 Click Continue a Select the Enable Automatic DHCP Configuration check box4 Click Add Adapter 34 CHAPTER 4 WINDOWS DRIVERS InstallationVerifying Successful operating system 5 Click NIC Installation with Windows 2000, and then DoneMultiple NICs 36 CHAPTER 4 WINDOWS DRIVERS Windows 95 and5 Click Have Disk Page NOTE 3CR990 NICs do not support NetWare 3.11 and 4.0x servers NETWARE DRIVERSGo to Verifying the PCI Slot Number 4.11, anda Select Reinitialize System For NetWareload c\nwserver\3c99x.lan Verifying the PCI Slot NumberOverview Creating a Security Policy IP SECURITY1 In the left pane, click IP Security Policies on Local Machine 7 Clear the Activate the default response rule check box5 Select IP Security Policy Management, and then click Add Creating a Security Policy Filter Action46 CHAPTER 6 IP SECURITY 2 Select Un-assign8 Click Have Disk UPGRADING DRIVERSGo to Windows 98 and Windows Go to Windows 95 Version A BuildWindows NT 4.0 7 Click Have Disk6 Click Close 50 CHAPTER 7 UPGRADING DRIVERS 6 Click Restart Now100BASE-TX 100 Mb/s CONFIGURATIONProvides the ability to boot a PC Go to Making a DOS-Bootable Diskette If you do not have a DOS-bootable diskette3Com DOS ConfigurationDiagnostics Program Diagnostics Program3Com NIC Go to To Run the Network Test5 Repeat the process for each setting that you want to change Accessing the TROUBLESHOOTINGTroubleshooting the InstallationPrograms Running DiagnosticsGo to 10BASE-T Description Go to 100BASE-TX Description Go to Technical Support4 Click 3Com NIC Doctor For more information about how to make a DOS-bootable disketteGeneral Tab Configuration TabDiagnostics Tab Diagnostics TestsFlash Update Tab Accessing the 3ComTo run the NIC test, Network test, or Remote Wake-Up test 2 Click Perform NIC Test Support Services Accessing 3ComGo to Troubleshooting Remote Wake-Up Go to 3Com NIC Diagnostics Programconnection between the NIC and the network 3Com Tray IconRemote Wake-Up NOTE For more information on PCI specifications and Remote Wake-Up Troubleshooting aNetwork Connection 2 Connect a straight-through cable from the PC to the hub NIC Specifications SPECIFICATIONSPCI Local Bus Specification, Revision HardwareNetwork Cable NetworkConnection Criteria 1 2 3 4 5 6 7 Assignments1 TD+ 2 TD 3 RD+ 6 RD Link Negotiation Flow ControlPause Frames TECHNICAL SUPPORT ServicesRegister this Product Online Technicalday, 7 days a week 1 8471 408 727 Telephone Number Support from 3ComCountry To obtain an RMA number, call or fax SUPPORTED DRIVERS over-the-network installationsAdditional Drivers NOTE DOS drivers are not supported for 3CR990 NICs. However, they arePage or Windows UNINSTALLING NIC SOFTWAREWindows 98 and 76 APPENDIX D UNINSTALLING NIC SOFTWARE the Boot ROM Setting MBA BOOT ROMBooting with the MBA Boot ROMNon-BBS MBA boot ROM, see the documentation that came with MBA on the EtherCDDynamicAccess DYNAMICACCESS TECHNOLOGYFeatures Failure to install the patch will result in system failureTechnology Installingyou install the NIC software To install DynamicAccess technologymanagement tools for an Ethernet network NOTE You must restart your PC to complete the installationConfiguring 1 Double-click the Add/Remove Programs icon in the Control Panel Removing2 Select the DAPassThru Driver Transport protocol Page Numbers INDEXuninstalling NIC software 76 unshielded twisted pair UTP WARRANTY AND REGULATORY COMPLIANCE INFORMATION 3Com Corporation Limited WarrantyYEAR 2000 WARRANTY OBTAINING WARRANTY SERVICELIMITATION OF LIABILITY Regulatory Compliance InformationDISCLAIMER GOVERNING LAWINDUSTRY CANADA CLASS B 3COM END USER SOFTWARE IMPORTANT Read Before Using This ProductEMISSION COMPLIANCE STATEMENTSanta Clara, CA 95052-8145 408 3Com Corporation 5400 Bayfront Plaza P.O. Box