3Com manual 3C319 NIC LEDs

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9	TROUBLESHOOTING
	NIC INSTALLATION

This chapter describes how to isolate and solve 3C319 NIC hardware and network cabling problems in the following sections:

■3C319 NIC LEDs

■Using the Conﬁguration and Diagnostic Program

■Diagnostic Test Types

■Troubleshooting Tips

3C319 NIC LEDs

Light-emitting diodes (LEDs) on the backplate of the 3C319 NIC, shown in Figure 9-1, indicate the conﬁgured ring speed and whether or not the 3C319 NIC is inserted into the ring. The LEDs also light when drivers are loading and when the diagnostics program is running.

4 Mbps 16 Mbps

Figure 9-1 NIC LEDs

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Contents Member of the high-performance TokenLink Velocity family User GuideFor civilian agencies For units of the Department of DefenseLifetime Limited Warranty Belgium, Netherlands, Luxembourg Sweden, Finland, Norway Asia Italy, Greece, Spain, Portugal MaltaAustralia, New Zealand JapanContents Installing a Network Driver for Windows NT Configuring Dynamicaccess Class of Service Specifications Vii Page Figures Page Tables Page If you are looking for Turn to How to Use This GuideAbout this Guide IntroductionIcon Alerts you to ConventionsConvention Description Parallel Tasking Architecture High-Performance FeaturesDynamicAccess Class of Service IntroductionFull-Duplex/Dedicated Token Ring Support Other FeaturesOther Features 100% IBM Compatibility 3C319 NIC Installation RequirementsInspecting the 3C319 NIC Safety PrecautionsInsert the 3C319 NIC in an empty ISA or Eisa expansion slot Inserting the 3C319 NICPlug in the PC and turn the power on Before Conﬁguring the NIC and Installing the DriverDefault Settings PCs without Option PCs with PnP Support 6CHAPTER 2 Installing the 3C319 NIC NetWare Step DOS Client Windows Windows NT Others Page AutoLink Software Functions Installing Netware DOS Clients AutomaticallyModifying AutoLink Default Settings Before Using the AutoLink Conﬁguration UtilityAvoiding Memory Manager Conﬂicts Insert TokenDisk diskette #1 in the ﬂoppy drive and type Running the AutoLink ProgramType Log in to the NetWare server with your ID and password Enter the ring speed and conﬁguration mode and press EnterTo accept the terms and conditions, type y Driver for Windows Installing a NetworkRetail Version of Windows Before Installing the DriverInstalling the Ndis 4 Driver for Windows About Microsoft Windows 95 VersionsFinding the Windows 95 Version Installing the Ndis 4 Driver for Retail WindowsWhen Windows 95 PnP Detects the NIC OSR2 Version of WindowsWindows 95 desktop, double-click the My Computer icon When Windows 95 Does Not Detect the NICInstalling the Ndis 4 Driver for Windows Install the 3C319 NIC and start the computer Installing the Ndis 4 Driver for Windows 95 OSR2Click Next Installing the Ndis 4 Driver for Windows Page NIC Manually At the prompt, type install Enter Before Using the Conﬁguration and Diagnostic ProgramConﬁguring the 3C319 NIC in a PC Without PnP Support Main Menu To accept the displayed terms and conditions, type yPress any key to continue Press Esc to exit the Conﬁguration and Diagnostic Program3Com Mode IBM Mode Press EnterNIC Configuration F1=Help Changing Conﬁguration Option SettingsConﬁguration Options Changing the Conﬁguration of Multiple NICsPlug and Play PnP Conﬁguration ModeBase Address Ring SpeedA20h Shared RAM Page Size and Address Range BIOS/MMIO Address LocationOther Conﬁguration Options Interrupt Request LevelKB / D8000-DBFFF Conﬁguration Options Page Driver for Windows NT Windows NT Installing the Ndis 4 Driver for Windows NTRemove the TokenDisk diskette and click Restart now Click OK to select the NICSelect Network Adapter dialog box, click Have Disk Before Starting Conﬁguration Configuring Dynamicaccess Class of ServiceControl Panel group, double-click the Class of Service icon Activating Class of ServiceClick the Additional Ranges tab Adding Class of Service Ranges and ProtocolsSelect the protocol that the application uses 2Initial Class of Service Additional Ranges ScreenClick OK when you are ﬁnished Using Class of Service Advanced Options4Class of Service Advanced Options Screen Accessing Class of Service Advanced OptionsLow-Priority Ratio Class of Service Advanced Options SettingsFifo Packet Threshold Concurrent UDP StreamsNatural Packet Interval Disable Switch Packet PrioritizationDisable Receive Packet Buffering Auto Ring Speed Detection53Com TokenLink Velocity ISA Adapter Dialog Box Using Windows 95 to Access Auto Ring Speed DetectionDisabling Auto Ring Speed Detection Using Windows NT to Access Auto Ring Speed DetectionSetting a Locally Administered Network Address Page Examining Driver Files on the TokenDisk Diskettes Manually Installing Miscellaneous Network DriversTokenDisk Diskette #1 Contents Installing the Client Driver for NetWare Before Installing DriversTokenDisk Diskette #2 Contents Network Drivers Edit your CONFIG.SYS ﬁle and include these statements Installing a Driver for Windows for Workgroups Installing the OS/2 Network Driver for NetWareInstalling the Server Driver for NetWare Installing the Ndis 2.01 DriverViewing the Driver Installation Instructions Before Installing the DriverUsing Remote Program Load RPL Using IBM DriversEnabling RPL Before Using RPLDisabling RPL NIC LEDs 3C319 NIC LEDsDiagnostic Test Types Using the Conﬁguration and Diagnostic ProgramGroup 1 Diagnostics Ring Operations Test Group 2 DiagnosticRunning the Diagnostic Tests To start the diagnostic program, typeSelect Run Tests Press Enter to start the tests Changing the Test SetupSelect OK and press Enter Troubleshooting TipsTo run the tests, select Start and press Enter Check that the ring speed 4 or 16 matches the network speed Troubleshooting Tips Page Cabling SpecificationsPin Assignments Figure A-1DB-9 Connector Pin Assignments World Wide Web Site Online Technical Services408 654 2706 or 408 654 3Com Bulletin Board ServiceAccess by Analog Modem Access by Digital ModemCountry Number 3ComFacts Automated Fax ServiceCountry Telephone Number TelephonePress Return to see the 3ComForum main menu 3ComForum on CompuServe Online ServiceSupport from Your Network Supplier Log on to your CompuServe accountSupport from 3Com 3Com Latin America Regional Sales Office Telephone Number 3Com GmbH3Com Iberia 3Com IrelandCountry Telephone Number Fax Number Returning Products for RepairPage Glossary Ieee IBM modeFull-duplex HexadecimalLobe cable LobeNetwork Protocol layers Parallel Tasking architecturePlug and Play PnP ProtocolNumbers IndexTokenDisk #1 TokenDisk #2 TLNK3.DOS TokenDisk diskette #1 contents 8-2 #2 contents 3Com Corporation Limited Warranty FCC Class B Certification Statement 3COM END User Software License Agreement