3Com 3C319 manual Regional Sales Office Telephone Number 3Com GmbH, 3Com Iberia, 3Com Ireland

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B-6APPENDIX B: TECHNICAL SUPPORT

Regional Sales Office	Telephone Number

3Com GmbH
Austria	43 1 513 4323
Czech Republic/Slovak Republic	420 2 21845 800
Germany	49 30 34 98790 (Berlin)
(Central European HQ)	49 89 627320 (Munich)
Hungary	36 1 250 83 41
Poland	48 22 6451351
Switzerland	41 31 996 14 14
3Com Iberia
Portugal	351 1 3404501
Spain	34 1 383 17 00
3Com Ireland	353 1 820 7077
3Com Latin America
U.S. Headquarters	408 326 2093
Northern Latin America	305 261 3266 (Miami, Florida)
Argentina	541 312 3266
Brazil	55 11 5181 0869
Chile	562 633 8935
Colombia	571 629 4110
Mexico	52 5 520 7841/7847
Peru	51 1 221 5399
Venezuela	58 2 953 8122
3Com Mediterraneo
Italy	39 2 253011 (Milan)
	39 6 5279941 (Rome)
3Com Middle East	971 4 349049
3Com Nordic AB
Denmark	45 39 27 85 00
Finland	358 0 435 420 67
Norway	47 22 58 47 00
Sweden	46 8 632 56 00
3Com Russia	007 095 258 09 40
3Com Southern Africa	27 11 807 4397
3Com UK Ltd.	44 131 240 2900 (Edinburgh)
	44 161 873 7717 (Manchester)
	44 162 889 7000 (Marlow)

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Contents User Guide Member of the high-performance TokenLink Velocity familyFor units of the Department of Defense For civilian agenciesLifetime Limited Warranty Asia Italy, Greece, Spain, Portugal Malta Australia, New ZealandJapan Belgium, Netherlands, Luxembourg Sweden, Finland, NorwayContents Installing a Network Driver for Windows NT Configuring Dynamicaccess Class of Service Specifications Vii Page Figures Page Tables Page How to Use This Guide About this GuideIntroduction If you are looking for Turn toConventions Icon Alerts you toConvention Description High-Performance Features DynamicAccess Class of ServiceIntroduction Parallel Tasking ArchitectureOther Features Full-Duplex/Dedicated Token Ring SupportOther Features 100% IBM Compatibility Installation Requirements 3C319 NICSafety Precautions Inspecting the 3C319 NICInserting the 3C319 NIC Insert the 3C319 NIC in an empty ISA or Eisa expansion slotBefore Conﬁguring the NIC and Installing the Driver Plug in the PC and turn the power onDefault Settings PCs without Option PCs with PnP Support 6CHAPTER 2 Installing the 3C319 NIC NetWare Step DOS Client Windows Windows NT Others Page Installing Netware DOS Clients Automatically AutoLink Software FunctionsBefore Using the AutoLink Conﬁguration Utility Modifying AutoLink Default SettingsAvoiding Memory Manager Conﬂicts Running the AutoLink Program Insert TokenDisk diskette #1 in the ﬂoppy drive and typeType Enter the ring speed and conﬁguration mode and press Enter Log in to the NetWare server with your ID and passwordTo accept the terms and conditions, type y Installing a Network Driver for WindowsBefore Installing the Driver Installing the Ndis 4 Driver for WindowsAbout Microsoft Windows 95 Versions Retail Version of WindowsInstalling the Ndis 4 Driver for Retail Windows When Windows 95 PnP Detects the NICOSR2 Version of Windows Finding the Windows 95 VersionWhen Windows 95 Does Not Detect the NIC Windows 95 desktop, double-click the My Computer iconInstalling the Ndis 4 Driver for Windows Installing the Ndis 4 Driver for Windows 95 OSR2 Install the 3C319 NIC and start the computerClick Next Installing the Ndis 4 Driver for Windows Page NIC Manually Before Using the Conﬁguration and Diagnostic Program At the prompt, type install EnterConﬁguring the 3C319 NIC in a PC Without PnP Support To accept the displayed terms and conditions, type y Main MenuPress Esc to exit the Conﬁguration and Diagnostic Program 3Com Mode IBM ModePress Enter Press any key to continueChanging Conﬁguration Option Settings NIC Configuration F1=HelpChanging the Conﬁguration of Multiple NICs Conﬁguration OptionsConﬁguration Mode Plug and Play PnPRing Speed Base AddressA20h BIOS/MMIO Address Location Shared RAM Page Size and Address RangeInterrupt Request Level Other Conﬁguration OptionsKB / D8000-DBFFF Conﬁguration Options Page Driver for Windows NT Installing the Ndis 4 Driver for Windows NT Windows NTClick OK to select the NIC Remove the TokenDisk diskette and click Restart nowSelect Network Adapter dialog box, click Have Disk Configuring Dynamicaccess Class of Service Before Starting ConﬁgurationActivating Class of Service Control Panel group, double-click the Class of Service iconAdding Class of Service Ranges and Protocols Click the Additional Ranges tab2Initial Class of Service Additional Ranges Screen Select the protocol that the application usesUsing Class of Service Advanced Options Click OK when you are ﬁnishedAccessing Class of Service Advanced Options 4Class of Service Advanced Options ScreenClass of Service Advanced Options Settings Fifo Packet ThresholdConcurrent UDP Streams Low-Priority RatioDisable Switch Packet Prioritization Disable Receive Packet BufferingAuto Ring Speed Detection Natural Packet IntervalUsing Windows 95 to Access Auto Ring Speed Detection 53Com TokenLink Velocity ISA Adapter Dialog BoxUsing Windows NT to Access Auto Ring Speed Detection Disabling Auto Ring Speed DetectionSetting a Locally Administered Network Address Page Manually Installing Miscellaneous Network Drivers Examining Driver Files on the TokenDisk DiskettesTokenDisk Diskette #1 Contents Before Installing Drivers Installing the Client Driver for NetWareTokenDisk Diskette #2 Contents Network Drivers Edit your CONFIG.SYS ﬁle and include these statements Installing the OS/2 Network Driver for NetWare Installing the Server Driver for NetWareInstalling the Ndis 2.01 Driver Installing a Driver for Windows for WorkgroupsBefore Installing the Driver Viewing the Driver Installation InstructionsUsing IBM Drivers Using Remote Program Load RPLBefore Using RPL Enabling RPLDisabling RPL 3C319 NIC LEDs NIC LEDsUsing the Conﬁguration and Diagnostic Program Diagnostic Test TypesGroup 1 Diagnostics Group 2 Diagnostic Running the Diagnostic TestsTo start the diagnostic program, type Ring Operations TestSelect Run Tests Changing the Test Setup Press Enter to start the testsTroubleshooting Tips Select OK and press EnterTo run the tests, select Start and press Enter Check that the ring speed 4 or 16 matches the network speed Troubleshooting Tips Page Specifications CablingPin Assignments Figure A-1DB-9 Connector Pin Assignments Online Technical Services World Wide Web Site3Com Bulletin Board Service Access by Analog ModemAccess by Digital Modem 408 654 2706 or 408 6543ComFacts Automated Fax Service Country Telephone NumberTelephone Country Number3ComForum on CompuServe Online Service Support from Your Network SupplierLog on to your CompuServe account Press Return to see the 3ComForum main menuSupport from 3Com Regional Sales Office Telephone Number 3Com GmbH 3Com Iberia3Com Ireland 3Com Latin AmericaReturning Products for Repair Country Telephone Number Fax NumberPage Glossary IBM mode Full-duplexHexadecimal IeeeLobe Lobe cableNetwork Parallel Tasking architecture Plug and Play PnPProtocol Protocol layersIndex NumbersTokenDisk #1 TokenDisk #2 TLNK3.DOS TokenDisk diskette #1 contents 8-2 #2 contents 3Com Corporation Limited Warranty FCC Class B Certification Statement 3COM END User Software License Agreement