3Com 3C319 manual Using the Configuration and Diagnostic Program, Diagnostic Test Types

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9-2CHAPTER 9: TROUBLESHOOTING NIC INSTALLATION

When the green LED (labeled “4”) is lit, it indicates that the 3C319 NIC is set to 4 Mbps speed and is correctly inserted into the token ring network.

When the yellow LED (labeled “16”) is lit, it indicates that the 3C319 NIC is set to 16 Mbps and is correctly inserted into the token ring network.

Using the Configuration and Diagnostic Program

You can run the Configuration and Diagnostic Program on TokenDisk diskette #1 to test the setup or configuration and test for physical board problems.

The diagnostic program tests the 3C319 NIC, not the network. Boot from DOS before running the diagnostic program. Connect the 3C319 NIC to the network for all diagnostic tests.

The Configuration and Diagnostic Program is a DOS application that does not function properly if the 3C319 NIC drivers are already installed. The program also indicates memory conflicts if you run it with a memory manager without excluding the memory range used by the 3C319 NIC. You must bypass the drivers and the memory manager before you run the diagnostic program. Use a DOS diskette if you are running DOS 5.0 or earlier.

If you are running Windows NT, boot from the DOS partition or boot from a DOS diskette to run the diagnostic program. If you use Windows 95 or Windows for Workgroups, exit Windows and restart the PC in MS-DOS mode, or boot from a floppy that has the operating system installed on it.

Diagnostic Test Types

There are two groups of Configuration and Diagnostic Program tests.

A lobe cable must be connected from the 3C319 NIC to a retiming concentrator or MAU for all Group 1 tests. A lobe cable is the section of cable that attaches a ring station or network device to a MAU or wiring hub.

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Contents User Guide Member of the high-performance TokenLink Velocity familyFor units of the Department of Defense For civilian agenciesLifetime Limited Warranty Asia Italy, Greece, Spain, Portugal Malta Australia, New ZealandJapan Belgium, Netherlands, Luxembourg Sweden, Finland, NorwayContents Installing a Network Driver for Windows NT Configuring Dynamicaccess Class of Service Specifications Vii Page Figures Page Tables Page How to Use This Guide About this GuideIntroduction If you are looking for Turn toConvention Description ConventionsIcon Alerts you to High-Performance Features DynamicAccess Class of ServiceIntroduction Parallel Tasking ArchitectureOther Features Full-Duplex/Dedicated Token Ring SupportOther Features 100% IBM Compatibility Installation Requirements 3C319 NICSafety Precautions Inspecting the 3C319 NICInserting the 3C319 NIC Insert the 3C319 NIC in an empty ISA or Eisa expansion slotBefore Configuring the NIC and Installing the Driver Plug in the PC and turn the power onDefault Settings PCs without Option PCs with PnP Support 6CHAPTER 2 Installing the 3C319 NIC NetWare Step DOS Client Windows Windows NT Others Page Installing Netware DOS Clients Automatically AutoLink Software FunctionsAvoiding Memory Manager Conflicts Before Using the AutoLink Configuration UtilityModifying AutoLink Default Settings Type Running the AutoLink ProgramInsert TokenDisk diskette #1 in the floppy drive and type To accept the terms and conditions, type y Enter the ring speed and configuration mode and press EnterLog in to the NetWare server with your ID and password Installing a Network Driver for WindowsBefore Installing the Driver Installing the Ndis 4 Driver for WindowsAbout Microsoft Windows 95 Versions Retail Version of WindowsInstalling the Ndis 4 Driver for Retail Windows When Windows 95 PnP Detects the NICOSR2 Version of Windows Finding the Windows 95 VersionWhen Windows 95 Does Not Detect the NIC Windows 95 desktop, double-click the My Computer iconInstalling the Ndis 4 Driver for Windows Click Next Installing the Ndis 4 Driver for Windows 95 OSR2Install the 3C319 NIC and start the computer Installing the Ndis 4 Driver for Windows Page NIC Manually Configuring the 3C319 NIC in a PC Without PnP Support Before Using the Configuration and Diagnostic ProgramAt the prompt, type install Enter To accept the displayed terms and conditions, type y Main MenuPress Esc to exit the Configuration and Diagnostic Program 3Com Mode IBM ModePress Enter Press any key to continueChanging Configuration Option Settings NIC Configuration F1=HelpChanging the Configuration of Multiple NICs Configuration OptionsConfiguration Mode Plug and Play PnPA20h Ring SpeedBase Address BIOS/MMIO Address Location Shared RAM Page Size and Address RangeKB / D8000-DBFFF Interrupt Request LevelOther Configuration Options Configuration Options Page Driver for Windows NT Installing the Ndis 4 Driver for Windows NT Windows NTClick OK to select the NIC Remove the TokenDisk diskette and click Restart nowSelect Network Adapter dialog box, click Have Disk Configuring Dynamicaccess Class of Service Before Starting ConfigurationActivating Class of Service Control Panel group, double-click the Class of Service iconAdding Class of Service Ranges and Protocols Click the Additional Ranges tab2Initial Class of Service Additional Ranges Screen Select the protocol that the application usesUsing Class of Service Advanced Options Click OK when you are finishedAccessing Class of Service Advanced Options 4Class of Service Advanced Options ScreenClass of Service Advanced Options Settings Fifo Packet ThresholdConcurrent UDP Streams Low-Priority RatioDisable Switch Packet Prioritization Disable Receive Packet BufferingAuto Ring Speed Detection Natural Packet IntervalUsing Windows 95 to Access Auto Ring Speed Detection 53Com TokenLink Velocity ISA Adapter Dialog BoxUsing Windows NT to Access Auto Ring Speed Detection Disabling Auto Ring Speed DetectionSetting a Locally Administered Network Address Page Manually Installing Miscellaneous Network Drivers Examining Driver Files on the TokenDisk DiskettesTokenDisk Diskette #1 Contents TokenDisk Diskette #2 Contents Before Installing DriversInstalling the Client Driver for NetWare Network Drivers Edit your CONFIG.SYS file and include these statements Installing the OS/2 Network Driver for NetWare Installing the Server Driver for NetWareInstalling the Ndis 2.01 Driver Installing a Driver for Windows for WorkgroupsBefore Installing the Driver Viewing the Driver Installation InstructionsUsing IBM Drivers Using Remote Program Load RPLBefore Using RPL Enabling RPLDisabling RPL 3C319 NIC LEDs NIC LEDsUsing the Configuration and Diagnostic Program Diagnostic Test TypesGroup 1 Diagnostics Group 2 Diagnostic Running the Diagnostic TestsTo start the diagnostic program, type Ring Operations TestSelect Run Tests Changing the Test Setup Press Enter to start the testsTo run the tests, select Start and press Enter Troubleshooting TipsSelect OK and press Enter Check that the ring speed 4 or 16 matches the network speed Troubleshooting Tips Page Pin Assignments SpecificationsCabling Figure A-1DB-9 Connector Pin Assignments Online Technical Services World Wide Web Site3Com Bulletin Board Service Access by Analog ModemAccess by Digital Modem 408 654 2706 or 408 6543ComFacts Automated Fax Service Country Telephone NumberTelephone Country Number3ComForum on CompuServe Online Service Support from Your Network SupplierLog on to your CompuServe account Press Return to see the 3ComForum main menuSupport from 3Com Regional Sales Office Telephone Number 3Com GmbH 3Com Iberia3Com Ireland 3Com Latin AmericaReturning Products for Repair Country Telephone Number Fax NumberPage Glossary IBM mode Full-duplexHexadecimal IeeeNetwork LobeLobe cable Parallel Tasking architecture Plug and Play PnPProtocol Protocol layersIndex NumbersTokenDisk #1 TokenDisk #2 TLNK3.DOS TokenDisk diskette #1 contents 8-2 #2 contents 3Com Corporation Limited Warranty FCC Class B Certification Statement 3COM END User Software License Agreement