Apex Digital model 140DX manual Troubleshooting

Page 57

7	A P E X O U T L O O K S W I T C H U S E R G U I D E
	A P E X O U T L O O K S W I T C H U S E R G U I D E
TROUBLESHOOTING

Video

SYMPTOM	PROBABLE CAUSE	RECOMMENDED SOLUTION

No OSCAR or	Video cable	Check for loose video cable
video at	problem	connection.
server		Replace video cable.
		Replace video cable.
	Incorrect settings in	Confirm settings in these dialog
	Devices, Names, or	boxes.
	Flag dialog boxes	Reset settings to default in these
		Reset settings to default in these
		dialog boxes.

No OSCAR at	Power cord	On the front panel of the switch,
primary	problem	confirm that the LED lights.
switch		Reconnect the power cord to the
		Reconnect the power cord to the
		switch.
		Replace the power cord.
		Check AC outlet for power.
		Check that the monitor is turned on.
		Check the control for brightness on
		the monitor.
		Replace the monitor.

Image 57

Contents OutLook Switch User Guide USA Safety Safety IBM Personal Computing Web sites Getting HELP, SERVICE, and InformationContents Updating the Firmware Product Overview OverviewFeatures FeaturesHYDR-002.EPS QUICK2START To Setup an 8-Port Switch Connect consoles to switch Power UP Your Switch System Rack Installation InstallationCable Lengths Using Locking Cable ConnectorsDisconnecting Cables Disconnecting CablesTo properly disconnect the keyboard or mouse cable Connecting Cables Connecting CablesConnecting the Keyboard Cable in the Proper Sequence Statement Connecting the Cables Starting the Switch BOX Starting the Switch BOXPowering UP the System To power up the systemConfiguring the Switch BOX Starting the ComputersStarting the Computers Unattended Reboot Unattended RebootResetting the Unit Making Connections Under Power Making Connections Under PowerAlternative Configurations Alternative ConfigurationsTiered Switch Configuration Primary SecondaryConnecting Tiers while the System is Powered Up Oscar Selection Screen Launching OscarOscar Selection Screen Oscar Status Port Symbols Oscar Status Port SymbolsCommand Summary Command SummaryOscar Advanced Menu Screen Opening Oscar Advanced MenusExiting Oscar Selecting Computers Selecting ComputersSwitching Tiered Systems Switching Tiered SystemsAssigning Unique Names to Computers Assigning Unique Names to ComputersTo assign unique names to computers I N G O S C a R Apex OutLook 140DX/180DX Switch User Guide Changing Menu Attributes Changing Menu AttributesTo change menu attributes Screen Appearance Settings Changing Status Flag Attributes Changing Status Flag AttributesTo change status flag attributes Flag Appearance Settings Values and Effects of Settings on Flag AppearanceCanceling scan mode Scanning the ComputersScanning the Computers Setting a custom scan pattern To set a custom scan pattern Scanning the Computers Broadcasting Commands Broadcasting CommandsTo broadcast to selected computers Broadcasting to Tiered Configurations To turn off the broadcast modeTo broadcast to tiered configurations To turn off broadcast mode for a tiered configura- tion Securing Server Access Securing Server AccessSecurity Configuration Settings Turning off the Screen Saver To turn off the screen saver Securing Server Access To display version information and device settings Displaying Version InformationDisplaying Version Information Saving the Hardware Settings Saving the Hardware SettingsTo save the hardware settings Resetting the Mouse and Keyboard Resetting the Mouse and KeyboardTo reset the mouse and keyboard values Assigning Specific Device Types Assigning Specific Device TypesTo assign a device type Capturing the Screen To capture the screen using the Print Screen keyUpdating the Firmware Updating FirmwareTo update firmware Troubleshooting Replace the console keyboard EffectCaps LOCK+SHIFT+CONTROL+ALT Mouse cable Check for loose mouse cable Switch selects Firmware Appendix SpecificationsEuropean Union EMC Directive conformance statement Regulatory Compliance NoticesP e n d i General Requirements Power Cord SET RequirementsCountry-Specific Requirements Apex OutLook 140DX/180DX Switch User Guide