Apex Digital model 140DX manual Mouse cable Check for loose mouse cable

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T r o u b l e s h o o t i n g		Apex OutLook 140DX/180DX Switch User Guide	60

Mouse

SYMPTOM	PROBABLE CAUSE	RECOMMENDED SOLUTION

Mouse error	Mouse cable	Check for loose mouse cable
on start-up	problem	connection.
		Check for PS/2 keyboard and mouse
		cable cross-connections.1
		Replace mouse cable.
	Updated system	Check the internet for the latest
	software	firmware version of the mouse.
	Mouse connected	Install Serial-to-PS/2 mouse adapter
	to serial port on	(Apex part number ELC-11KM).
	server

Mouse	No communication	Reset mouse in OSCAR:2
displays	between mouse	Main>Commands, then type ALT+R.
erratic	and switch	Reset mouse by pressing Reset
behavior		Reset mouse by pressing Reset
behavior		2
		button on back panel of the switch.
		Check the internet for the latest
		firmware version of the mouse.

Mouse	Mouse not	Reset mouse in OSCAR:2
pointer frozen	initialized	Main>Commands, then type ALT+R.
on display		Reset mouse by pressing Reset
		Reset mouse by pressing Reset
		button on back panel of the switch.2
		Check the internet for the latest
		firmware version of the mouse.

1Some servers require restarting when the keyboard cable is disconnected from the server. For this reason, perform these tests when the server can be restarted.

2Must have performed Snapshot in order for the reset function to work properly.

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Contents OutLook Switch User Guide USA Safety Safety Getting HELP, SERVICE, and Information IBM Personal Computing Web sitesContents Updating the Firmware Overview Product OverviewFeatures FeaturesHYDR-002.EPS QUICK2START To Setup an 8-Port Switch Connect consoles to switch Power UP Your Switch System Installation Rack InstallationUsing Locking Cable Connectors Cable LengthsDisconnecting Cables Disconnecting CablesTo properly disconnect the keyboard or mouse cable Connecting Cables Connecting CablesConnecting the Keyboard Cable in the Proper Sequence Statement Connecting the Cables Starting the Switch BOX Starting the Switch BOXPowering UP the System To power up the systemConfiguring the Switch BOX Starting the ComputersStarting the Computers Unattended Reboot Unattended RebootResetting the Unit Making Connections Under Power Making Connections Under PowerAlternative Configurations Alternative ConfigurationsTiered Switch Configuration Primary SecondaryConnecting Tiers while the System is Powered Up Launching Oscar Oscar Selection ScreenOscar Selection Screen Oscar Status Port Symbols Oscar Status Port SymbolsCommand Summary Command SummaryOscar Advanced Menu Screen Opening Oscar Advanced MenusExiting Oscar Selecting Computers Selecting ComputersSwitching Tiered Systems Switching Tiered SystemsAssigning Unique Names to Computers Assigning Unique Names to ComputersTo assign unique names to computers I N G O S C a R Apex OutLook 140DX/180DX Switch User Guide Changing Menu Attributes Changing Menu AttributesTo change menu attributes Screen Appearance Settings Changing Status Flag Attributes Changing Status Flag AttributesTo change status flag attributes Values and Effects of Settings on Flag Appearance Flag Appearance SettingsCanceling scan mode Scanning the ComputersScanning the Computers Setting a custom scan pattern To set a custom scan pattern Scanning the Computers Broadcasting Commands Broadcasting CommandsTo broadcast to selected computers To turn off the broadcast mode Broadcasting to Tiered ConfigurationsTo broadcast to tiered configurations To turn off broadcast mode for a tiered configura- tion Securing Server Access Securing Server AccessSecurity Configuration Settings Turning off the Screen Saver To turn off the screen saver Securing Server Access To display version information and device settings Displaying Version InformationDisplaying Version Information Saving the Hardware Settings Saving the Hardware SettingsTo save the hardware settings Resetting the Mouse and Keyboard Resetting the Mouse and KeyboardTo reset the mouse and keyboard values Assigning Specific Device Types Assigning Specific Device TypesTo assign a device type To capture the screen using the Print Screen key Capturing the ScreenUpdating Firmware Updating the FirmwareTo update firmware Troubleshooting Effect Replace the console keyboardCaps LOCK+SHIFT+CONTROL+ALT Mouse cable Check for loose mouse cable Switch selects Firmware Specifications AppendixRegulatory Compliance Notices European Union EMC Directive conformance statementP e n d i Power Cord SET Requirements General RequirementsCountry-Specific Requirements Apex OutLook 140DX/180DX Switch User Guide