Apex Digital model 140DX manual Effect, Replace the console keyboard

Page 58

T r o u b l e s h o o t i n g

Apex OutLook 140DX/180DX Switch User Guide

58

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Keyboard

SYMPTOM

PROBABLE CAUSE

RECOMMENDED SOLUTION

Console

OSCAR Delay Time

keyboard is

in effect

not working

 

or

Defective keyboard

Cannot start

 

OSCAR menus

 

Turn off Delay Time: Setup>Menu

Type 0 secs for Delay Time.

Check to see if the Num Lock, Caps Lock, and Scroll Lock keys light.

 

Keyboard

Keyboard or

Check for loose console keyboard

 

worked, but

keyboard cable

cable connection.

 

then stopped

problem

Replace interconnecting keyboard

 

working with

 

 

 

cable.*

 

one server

 

 

 

Check maximum length of the

 

 

 

 

 

 

keyboard cable (maximum length =

 

 

 

12 feet).

 

 

 

Check maximum length of console

 

 

 

cable extension.

 

 

 

Press the Reset button on the back

 

 

 

panel of the switch, which resets all

 

 

 

keyboards and mice on all servers

 

 

 

(must have performed Snapshot in

 

 

 

order for the reset function to work

 

 

 

properly).

 

 

 

 

 

Keyboard

Keyboard cable

Check for PS/2 keyboard and mouse

 

never worked

problem

cable cross-connections.*

 

on one server

 

Replace interconnecting keyboard

 

 

 

 

 

 

cable.*

 

 

 

Disconnect and reconnect the

 

 

 

interconnecting keyboard cable.*

 

 

 

Check maximum length of the

 

 

 

interconnecting keyboard cable

*Some servers require restarting

(maximum length = 12 feet).

Check maximum length of console

when the keyboard cable is

disconnected from the server. For

 

this reason, perform these tests

cable extension.

 

when the server can be restarted.

Replace the console keyboard.*

 

 

 

 

 

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Contents OutLook Switch User Guide USA Safety Safety Getting HELP, SERVICE, and Information IBM Personal Computing Web sitesContents Updating the Firmware Overview Product OverviewFeatures FeaturesHYDR-002.EPS QUICK2START To Setup an 8-Port Switch Connect consoles to switch Power UP Your Switch System Installation Rack InstallationUsing Locking Cable Connectors Cable LengthsDisconnecting Cables Disconnecting CablesTo properly disconnect the keyboard or mouse cable Connecting Cables Connecting CablesConnecting the Keyboard Cable in the Proper Sequence Statement Connecting the Cables Powering UP the System Starting the Switch BOXStarting the Switch BOX To power up the systemStarting the Computers Configuring the Switch BOXStarting the Computers Unattended Reboot Unattended RebootResetting the Unit Making Connections Under Power Making Connections Under PowerTiered Switch Configuration Alternative ConfigurationsAlternative Configurations Primary SecondaryConnecting Tiers while the System is Powered Up Launching Oscar Oscar Selection ScreenOscar Selection Screen Oscar Status Port Symbols Oscar Status Port SymbolsCommand Summary Command SummaryOpening Oscar Advanced Menus Oscar Advanced Menu ScreenExiting Oscar Selecting Computers Selecting ComputersSwitching Tiered Systems Switching Tiered SystemsAssigning Unique Names to Computers Assigning Unique Names to ComputersTo assign unique names to computers I N G O S C a R Apex OutLook 140DX/180DX Switch User Guide Changing Menu Attributes Changing Menu AttributesTo change menu attributes Screen Appearance Settings Changing Status Flag Attributes Changing Status Flag AttributesTo change status flag attributes Values and Effects of Settings on Flag Appearance Flag Appearance SettingsScanning the Computers Canceling scan modeScanning the Computers Setting a custom scan pattern To set a custom scan pattern Scanning the Computers Broadcasting Commands Broadcasting CommandsTo broadcast to selected computers To turn off the broadcast mode Broadcasting to Tiered ConfigurationsTo broadcast to tiered configurations To turn off broadcast mode for a tiered configura- tion Securing Server Access Securing Server AccessSecurity Configuration Settings Turning off the Screen Saver To turn off the screen saver Securing Server Access Displaying Version Information To display version information and device settingsDisplaying Version Information Saving the Hardware Settings Saving the Hardware SettingsTo save the hardware settings Resetting the Mouse and Keyboard Resetting the Mouse and KeyboardTo reset the mouse and keyboard values Assigning Specific Device Types Assigning Specific Device TypesTo assign a device type To capture the screen using the Print Screen key Capturing the Screen Updating Firmware Updating the FirmwareTo update firmware Troubleshooting Effect Replace the console keyboardCaps LOCK+SHIFT+CONTROL+ALT Mouse cable Check for loose mouse cable Switch selects Firmware Specifications AppendixRegulatory Compliance Notices European Union EMC Directive conformance statementP e n d i Power Cord SET Requirements General RequirementsCountry-Specific Requirements Apex OutLook 140DX/180DX Switch User Guide