Black Box servswitch cx uno ip, kv1081a, kv1161a manual Upgrading ServSwitch CX Uno IP models

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Upgrading ServSwitch CX Uno IP models

The ServSwitch CX Uno IP models are upgraded via global connection (through the IP network port). Upgrades are digitally signed using a secure key. This prevents unauthorized or altered firmware images being downloaded into the ServSwitch CX Uno IP.

To upgrade ServSwitch CX Uno IP models

1Contact Black Box technical support to obtain the latest firmware revision for the ServSwitch CX Uno IP and decompress the download file. View the decompressed files and make a note of the name and location of the .bin file that was part of the download file collection.

2Make a global connection to the ServSwitch CX Uno IP unit and login as the admin user.

3Once logged in, click the ‘Configure’ button in the top right corner of the window.

4Click the ‘Unit Configuration’ button.

5Click the ‘Advanced Unit Configuration’ button.

6Click the ‘Upgrade Firmware’ button. This dialog will be displayed:

7Click OK. The ServSwitch CX Uno IP is now ready to accept the upgrade files. Open your browser and log into the ServSwitch CX Uno IP using the IP address that was confirmed in the dialog. Once connected, the ServSwitch CX Uno IP will offer the following screen:

®

8 Click the ‘Browse’ button and locate the .bin upgrade file that you downloaded earlier. Click the ‘Upload file’ button. The ServSwitch CX Uno IP will next show the following screen:

 



 



9 Select which portion of the ServSwitch CX Uno IP that you wish to upgrade:



• Tick the ’Main’ option to upgrade the ServSwitch CX Uno IP unit itself.

 

• Tick one or more of the SAM options to include them in the upgrade

 

process.

 

10 When ready, click the ‘Perform upgrade’ button. The upgrade will take

place and its progress will be shown on screen.

11 When the upgrade is complete, click the link ‘Click here to reboot the unit

into normal operation’.

Recovering from a failed upgrade

 

If a problem is encountered while upgrading the ServSwitch CX Uno IP, it is still



possible to restart the unit and attempt a new upgrade process.

To invoke backup/recovery mode

 

1Remove power, press and hold the reset button (insert a thin implement such as a straightened paper clip into the small hole next to the IP connector) and then re-apply power. Then, release the reset button

2Access the ServSwitch CX Uno IP using a web browser on an IP connected system. When the upgrade page is displayed, follow the normal instructions,

except after step 10, remove and replace the power on the unit.

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Contents
ServSwitch CX Uno IP Contents Further information Index Global users Many computersSAM formats ServSwitch CX Uno IP features front and rear What you may additionally need What’s in the boxMounting Single unit rack bracketsDouble unit rack brackets SAM ConnectionsLocal user To connect the local user portFrom video monitor From USB keyboard and mouse Global user IP network port ServSwitch CX Uno IP Front panelTo connect the Global user IP network port IP network linkTo connect a computer system Computer system via SAMTo connect the power supply Power in connectionOutput lead from Power adapter Exceeds 40 degrees CentigradeTo connect and address the switch boxes Power control portCascading multiple units See alsoCascade tree Connecting units in cascade Tips for successful cascadingTo connect units in cascade Addressing computers in a cascade Using cascaded computersMultiple video head connections It is recommended that Second SAM in each pair is aUSB-type and that it is plugged Remote switching control Host computer port/channel Video offCable from serial Control device Rear panel Overall initial configuration ConfigurationInitial configuration Main menu To access the main menu HotkeysMenu layout SecurityTo enable general security General security and configuration stepsTo set an Admin password Registering users and host computersTo clear a password and restore factory default settings What to do if the Admin password has been forgottenClearing IP access control What is IP access control?To clear IP access control To configure the unit from a global user location Full configuration by global userEncryption settings ServSwitch CX Uno IP encryption settingsViewer encryption settings Positioning ServSwitch CX Uno IP in the network Networking issues Port settings Placing ServSwitch CX Uno IP behind a router or firewall Addressing Firewall/router addressDNS addressing To discover a DHCP-allocated IP addressPlacing ServSwitch CX Uno IP alongside the firewall Ensuring sufficient securityPorts Power control sequences Power switching configurationTo configure the power sequences for each host computer To control two or more ports simultaneouslyRecovering from a failed upgrade Upgrading ServSwitch CX Uno IP modelsTo upgrade ServSwitch CX Uno IP models To invoke backup/recovery modeFront panel indicators Accessing the ServSwitch CX Uno IPSelecting a computer Local user accessWhen choosing To select a computer using the Select Host menuStandard hotkeys Select Host menu here you can select computers by nameTo select a computer using mouse buttons Advanced method To select a computer using mouse buttonsLogging in and out To logTo change banner colors or disable the banner To enable/disable the confirmation boxConfirmation box Reminder bannerUser preferences and functions Orange dot indicators in the Select Host menuGlobal User Global user accessTo access via the VNC viewer Global user access via VNC viewerEnter the ServSwitch CX Uno IP address here and click OK To download the VNC viewerTo access via your web browser Global user access via web browserUsing the viewer window When using the viewer windowMenu bar Mouse pointers ConfigureHost selection To select a hostPower switching Access mode shared/privateAuto calibrate Re-synchronize mouseControls When entering codes Enable Sun TranslationVideo Settings Keyboard ControlUsing automatic configurations Increased by 50% when a slow link is detectedSetting the Threshold manually Advanced Settings Custom Video ModesOverlap Capture Viewer encryption settings If you need to enter a port numberSupported web browsers When logging on using VNC viewer, I cannot enter a username TroubleshootingGetting assistance Techhelp@blackbox.co.ukTo access the local setup menus Appendix 1 Local setup menusRestore Standard Mouse Power ControlRestore Intellimouse FunctionsReminder Banner User PreferencesReminder Color Screen SaverSettings Disabled 2, 5, 10,15 or 20 Minutes Mouse SwitchingUser Timeout Settings 1, 2, 5, 10, 30 Seconds, 1, 5, 10 MinutesSettings Disabled, Enabled Setup OptionsIP admin password, encryption settings, etc ConfigurationCompletely resets the ServSwitch CX Uno IP unit IP address, net mask, VNC port, etcUnit Configuration Network Configuration Settings Power Control, Sync Units Serial ConfigurationSettings 1200, 2400, 4800, 9600, 19200, 38400, 57600 Options PortTo reset the ServSwitch CX Uno IP configuration Reset ConfigurationAppendix 2 Configuration pages via viewer To access the remote configuration pagesMain configuration Logged on users User accounts Unit configuration Advanced unit configuration Time & date configuration IP Access Control Network configurationIP Network Mask IP GatewayTo define a new IP access control entry Setting IP access controlTo reorder access control entries To edit/remove access control entriesSerial port configuration Options Port UseBaud Rate Erase Host Configuration Host configurationAdd entry for unrecognized host To create a new host entryTo copy and paste the log Logging and statusSyslog Server IP Address For further details To get hereLdap configuration Color/Encoding Appendix 3 VNC viewer connection optionsAuto select Preferred encodingDisable all inputs view-only mode Enable all inputsInputs CustomizeMisc No Scaling ScalingScale to Window Size Custom SizeDefaults Save Defaults ReloadIdentities Load / SaveAppendix 4 VNC viewer window options Appendix 5 Browser viewer options Encoding and color levelSecurity Appendix 6 Addresses, masks and ports IP addressesNet masks Operation with net mask Net masks the binary explanationBinary equivalent Binary octet afterSingle locations Calculating the mask for IP access controlAll locations Address rangesPorts Security issues with portsPower switch to power switch daisy chain cable Appendix 7 Cable and connector specifications9pin D-type female 4pin RJ9 SLAVE2 end 9pin D-type femaleAppendix 8 Hotkey sequence codes Permissible key pressesCreating macro sequences Appendix 9 Supported video modes General Public License Linux Safety informationEnd user licence agreement European EMC directive 89/336/EEC Radio Frequency EnergyFCC Compliance Statement United States Canadian Department of Communications RFI statementCertification notice for equipment used in Canada Instrucciones de seguridad Normas Oficiales Mexicanas NOM electrical safety statement Index Server Access Module connection Country Web Site/Email Phone Fax BlackBox subsidiary contact details
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