Black Box kv1081a, kv1161a manual Using the viewer window, Menu bar, When using the viewer window

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Using the viewer window

The viewer window gives you the ability to view and control the ServSwitch CX Uno IP and its host computer(s). Its operation is almost identical regardless of whether you used the VNC viewer or your Web browser to display it.

The menu bar

The viewer window presents a menu bar similar to that shown below. Certain items within the toolbar are displayed depending upon your access permissions and/or the ServSwitch CX Uno IP configuration.

Viewer options

Ctrl Alt Del

Controls

Power

Dialogue area

(VNC viewer

Sends the

Displays a menu

Click to access

Indicates your username

only) Click the

Ctrl Alt Del

of options

the power

and the host system that

VNC icon to

sequence

concerning

on/off options

you are currently viewing.

view the viewer

to the

keyboard, video

for the current

This area can also display

window options.

current host

and mouse

host computer.

other messages.

 

computer.

operation.

 

 

Re-sync mouse

Auto calibrate

Hosts

Access mode

Configure

Ensures that the

Determines the

Click to

Allows you

This option is only

mouse pointer

optimum video and/or

display a list

to choose

available to the

which you move

mouse settings for the

of computers.

between

admin user and

and the mouse

currently selected host

Choose an

Shared and

provides access

pointer on the

computer. This button

entry to

Private access

to the main

host system

will flash red when

connect to

modes.

configuration

are correctly

a new host screen is

that host

 

menus.

synchronized.

encountered. Click this

computer.

 

 

 

button when you first

 

 

 

 

visit a new screen.

 

 

 

 

 

 

 

 

When using the viewer window

What is the best screen resolution to use?

The best resolution for your computer is one that is larger than the screen of the host computer that you are viewing. This will allow you to see everything without scrolling around. Alternatively, the VNC viewer can be set to scale the image to fit your screen, but remember that some pixel dithering effect will be seen when scaling is used.

How do I navigate around a larger screen?

If the screen that you are viewing has a larger resolution than your viewing window you will need to scroll around to see all items. The viewer window allows you to ‘bump scroll’ (only in full screen mode). This means that when your mouse cursor bumps against the edge of the screen, the screen image will scroll across automatically.

How do I escape from full screen mode?

Press the F8 button. This button is changeable but is most often set to F8.

Why is the button flashing red?

This happens when a new host screen is viewed (that has not been viewed before).

Click the button to perform an auto calibration for the screen and the mouse. See Auto calibrate for important information about this feature.

How do I change between host computers?

The best way to change between host computers is to click the ‘Hosts’ button and then select the required computer by name. See Host selection.

How do I remove traces of moved items from the screen?

When you move an item or window across the screen, sometimes it can leave unsightly trails. These are called artifacts and can be particularly prevalent when the connection speed is low. To remove artifacts, click the ‘Controls’ button and select the ‘Refresh screen’ option. See Controls.

How do I make the most of a slow connection?

The VNC viewer is slightly better suited to slower connections than the browser viewer because it offers more options. Click the Options button of the VNC viewer when entering the ServSwitch CX Uno IP address during log on.

Adjust the Threshold setting

Ensure that the video Threshold setting is set higher than the automatic setting suggests. Tweak this setting manually to ensure the best setting.

Fewer colors

Select the Low (64 colors) mode. The Very low option offers hardly any improvement and looks a lot worse.

Rate limit mouse events

When selected, this mode greatly reduces the mouse movement data that are sent to the host computer. When you move the local mouse, the remote cursor will catch up roughly once per second.

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Contents ServSwitch CX Uno IP Contents Further information Index Many computers Global usersSAM formats ServSwitch CX Uno IP features front and rear What you may additionally need What’s in the boxSingle unit rack brackets MountingDouble unit rack brackets SAM ConnectionsTo connect the local user port Local userFrom video monitor From USB keyboard and mouse IP network link ServSwitch CX Uno IP Front panelGlobal user IP network port To connect the Global user IP network portTo connect a computer system Computer system via SAMExceeds 40 degrees Centigrade Power in connectionTo connect the power supply Output lead from Power adapterTo connect and address the switch boxes Power control portSee also Cascading multiple unitsCascade tree Tips for successful cascading Connecting units in cascadeTo connect units in cascade Addressing computers in a cascade Using cascaded computersIt is recommended that Second SAM in each pair is a Multiple video head connectionsUSB-type and that it is plugged Host computer port/channel Video off Remote switching controlCable from serial Control device Rear panel Overall initial configuration ConfigurationInitial configuration Security To access the main menu HotkeysMain menu Menu layoutRegistering users and host computers General security and configuration stepsTo enable general security To set an Admin passwordTo clear a password and restore factory default settings What to do if the Admin password has been forgottenWhat is IP access control? Clearing IP access controlTo clear IP access control To configure the unit from a global user location Full configuration by global userServSwitch CX Uno IP encryption settings Encryption settingsViewer encryption settings Positioning ServSwitch CX Uno IP in the network Networking issuesFirewall/router address Placing ServSwitch CX Uno IP behind a router or firewallPort settings AddressingDNS addressing To discover a DHCP-allocated IP addressEnsuring sufficient security Placing ServSwitch CX Uno IP alongside the firewallPorts To control two or more ports simultaneously Power switching configurationPower control sequences To configure the power sequences for each host computerTo invoke backup/recovery mode Upgrading ServSwitch CX Uno IP modelsRecovering from a failed upgrade To upgrade ServSwitch CX Uno IP modelsFront panel indicators Accessing the ServSwitch CX Uno IPSelecting a computer Local user accessSelect Host menu here you can select computers by name To select a computer using the Select Host menuWhen choosing Standard hotkeysTo log To select a computer using mouse buttonsTo select a computer using mouse buttons Advanced method Logging in and outReminder banner To enable/disable the confirmation boxTo change banner colors or disable the banner Confirmation boxUser preferences and functions Orange dot indicators in the Select Host menuGlobal User Global user accessTo download the VNC viewer Global user access via VNC viewerTo access via the VNC viewer Enter the ServSwitch CX Uno IP address here and click OKTo access via your web browser Global user access via web browserWhen using the viewer window Using the viewer windowMenu bar To select a host ConfigureMouse pointers Host selectionRe-synchronize mouse Access mode shared/privatePower switching Auto calibrateControls Keyboard Control Enable Sun TranslationWhen entering codes Video SettingsIncreased by 50% when a slow link is detected Using automatic configurationsSetting the Threshold manually Custom Video Modes Advanced SettingsOverlap Capture If you need to enter a port number Viewer encryption settingsSupported web browsers Techhelp@blackbox.co.uk TroubleshootingWhen logging on using VNC viewer, I cannot enter a username Getting assistanceTo access the local setup menus Appendix 1 Local setup menusFunctions Power ControlRestore Standard Mouse Restore IntellimouseScreen Saver User PreferencesReminder Banner Reminder ColorSettings 1, 2, 5, 10, 30 Seconds, 1, 5, 10 Minutes Mouse SwitchingSettings Disabled 2, 5, 10,15 or 20 Minutes User TimeoutSettings Disabled, Enabled Setup OptionsIP address, net mask, VNC port, etc ConfigurationIP admin password, encryption settings, etc Completely resets the ServSwitch CX Uno IP unitUnit Configuration Network Configuration Options Port Serial ConfigurationSettings Power Control, Sync Units Settings 1200, 2400, 4800, 9600, 19200, 38400, 57600To reset the ServSwitch CX Uno IP configuration Reset ConfigurationTo access the remote configuration pages Appendix 2 Configuration pages via viewerMain configuration Logged on users User accounts Unit configuration Advanced unit configuration Time & date configuration IP Gateway Network configurationIP Access Control IP Network MaskTo edit/remove access control entries Setting IP access controlTo define a new IP access control entry To reorder access control entriesOptions Port Use Serial port configurationBaud Rate To create a new host entry Host configurationErase Host Configuration Add entry for unrecognized hostFor further details To get here Logging and statusTo copy and paste the log Syslog Server IP AddressLdap configuration Preferred encoding Appendix 3 VNC viewer connection optionsColor/Encoding Auto selectCustomize Enable all inputsDisable all inputs view-only mode InputsMisc Custom Size ScalingNo Scaling Scale to Window SizeLoad / Save Defaults ReloadDefaults Save IdentitiesAppendix 4 VNC viewer window options Encoding and color level Appendix 5 Browser viewer optionsSecurity IP addresses Appendix 6 Addresses, masks and portsNet masks Binary octet after Net masks the binary explanationOperation with net mask Binary equivalentAddress ranges Calculating the mask for IP access controlSingle locations All locationsPorts Security issues with portsSLAVE2 end 9pin D-type female Appendix 7 Cable and connector specificationsPower switch to power switch daisy chain cable 9pin D-type female 4pin RJ9Permissible key presses Appendix 8 Hotkey sequence codesCreating macro sequences Appendix 9 Supported video modes General Public License Linux Safety informationEnd user licence agreement Canadian Department of Communications RFI statement Radio Frequency EnergyEuropean EMC directive 89/336/EEC FCC Compliance Statement United StatesCertification notice for equipment used in Canada Instrucciones de seguridad Normas Oficiales Mexicanas NOM electrical safety statement Index Server Access Module connection Country Web Site/Email Phone Fax BlackBox subsidiary contact details
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