4 Troubleshooting
4-1 Before Requesting Service
Please check the following before requesting
| Symptoms | Troubleshooting | |
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Installa- | No Power. | Check the power cable connections. | |
tion and |
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I want to install my projector on the ceiling. | The ceiling installation support is sold separately. Contact your | ||
Connec- | |||
| local product distributor. | ||
tion |
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| Can't select an External Source. | Be sure that the video connection cable or cables are properly- | |
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| connected to the proper port. If the device is not connected | |
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| properly, it can not be selected. | |
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Menu and | Remote control does not work. | Be sure that the proper external source is selected. | |
Remote |
| Check the battery in the remote. If there is something wrong | |
Control |
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| with it, replace it with a new battery of the recommended size. | ||
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| Be sure to aim the remote at sensor on the back of the unit and | |
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| at a distance of no more than approximately 23 feet(7 m). | |
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| Remove any obstacles between your remote control and the | |
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| product. | |
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| Direct light from | |
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| the remote sensor of the projector may affect its sensitivity and | |
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| cause the remote control to malfunction. | |
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| Check if the remote control battery compartment is empty. | |
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| Check whether the LED indicator on the top of the projector is | |
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| turned on. | |
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| I cannot select a menu. | Check if the menu is displayed in gray. A | |
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| unavailable. | |
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Troubleshooting |