Samsung 500 Troubleshooting, Self test, Running the self test, Printer does not start printing

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Chapter 1

Setting up the printer

1-7. Self test

The self test lets you know if your printer is operating properly.

It checks the control circuits, printer mechanisms, print quality,

ROM version, and DIP switch settings.

The test is independent of any other equipment or software,

so it is a good idea to run it when you first set up the printer or if you have any trouble. If the self test works correctly, the problem is in the other equipment or the software, not the printer.

Running the self test

1)Make sure the printer is turned off and the printer cover is closed properly.

2)Turn on the printer, while holding down the Feed button, and then continue to hold until the paper begins to feed.

3)Press the Feed button. The self test prints the printer settings and then cuts the paper, and pauses. (The power light blinks.)

4)Press the Feed button to continue printing.

The printer prints rolling ASC II pattern, nozzle pattern, receipt pattern, NV bit image.

5)The self test automatically enters the hexadecimal dump mode.

6)Power off to terminate self mode.

Chapter 2

Troubleshooting

This chapter gives solutions to some printer problems you may have.

2-1. The printer does not start printing.

Are any of the control panel lights on?

If no control panel lights are on, check the following:

Make sure that the printer is turned on.

Make sure that the power supply cable is correctly plugged into the printer and to the power outlet.

If any of the lights are on, please check the following:

If the Power light is blinking, the printer is not yet ready.

Wait until the light quits blinking and the printer should be to use.

If the Error light is on(but not blinking), the printer is off line.

Check to see that the covers are closed and check the paper state.

See Chapter 1 for instructions on installing or replacing the paper roll.

If the Error light is blinking, there is an error.

In this case, turn off the printer for a few seconds and then turn it back on.

If the light is still blinking, call your supervisor or service person.

If the Cartridge lights(LH/RH) is on, check the Cartridges in the printer.

See chapter 1 for instruction on installing new ink-Cartridges.

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Contents SRP-500 EMC and Safety standards Applied Table of contents Introduction Rear viewUnpacking Setting up the printerChoosing a place for the printer Connecting the cables Plugging in AC adapterInstalling or replacing paper roll Installing new Ink cartridges Error LED Using the control panelControl panel Power LED Clean ButtonRunning the self test TroubleshootingSelf test Printer does not start printingYou want to check the operation of the printer by itself Printer stops printingPrinting is poor Setting the DIP switches DIP switch settingsYou want to check a software program Changing the DIP switch setting Code table2 PC850 Multilingual 4 PC 863 Canadian French 16 CP1252 WinLatin1 18 CP 852 DosLatin2 21 MS-DOS 862 Israel Commands Control commands listCommand Description Hexadecimal Commands list for SRP-500 Series. Star Mode Character Code TablesDLE EOT n Command descriptionsESC 2, ESC Bit Off/On Hex Decimal Bit Off/On Hex Decimal FunctionESC ! n DLE ENQ nESC SP n Bit Off/OnESC % n ESC &, ESC ?ESC n Dot Density AdjacentESC = n ESC 3 nESC ? n ESC D n1... nk NUL ESC E nESC R n ESC G nESC J n ESC U nESC c 3 n ESC a nJustification ESC c 5 n ESC c 4 nESC d n ESC t n Connector PinESC m Selected colorGS I n Printer ID Specification ID hexadecimalBit GS a n Bit Print modeGS V m GS V m n Bit Off/On Hex Decimal Status for ASBFirst byte printer information Ink cartridge specification Printing specificationPaper specification Reference informationOptional features Electrical characteristicsDimensions & Weight ReliabilityMemo
Related manuals
Manual 15 pages 42.58 Kb

500 specifications

The Samsung 500, also known as the CLP-500N, is a sophisticated color laser printer that caters specifically to the needs of small to medium-sized businesses. Renowned for its blend of performance, quality, and efficiency, the CLP-500N has established itself as a standout choice in the competitive market of office printers.

One of the most notable features of the CLP-500N is its exceptional print quality. Equipped with Samsung's advanced laser technology, the printer delivers vibrant, professional-grade color prints, boasting a resolution of up to 2400 x 600 dpi. This ensures that documents and presentations stand out with sharp text and vivid images, making it suitable for high-stakes business environments.

The printer’s speed is another key highlight, capable of producing up to 25 pages per minute for black and white prints and 23 pages per minute for color. This impressive speed helps streamline workflows and increases productivity, particularly in busy office settings where time is of the essence.

In terms of connectivity, the CLP-500N features built-in network capabilities that allow multiple users to share the printer effortlessly. This network-ready design enhances collaboration within teams, enabling easy printing from various devices without the need for dedicated workstations. Additionally, it supports a range of connectivity options, including USB and Ethernet, accommodating diverse office setups.

The printer is also designed with user-friendliness in mind. Its intuitive control panel and easy-to-navigate menus allow users to operate the device with minimal training. Furthermore, the CLP-500N features cost-effective technology, such as Samsung's eco-saving mode, which helps reduce energy consumption and printing costs while extending the life of consumables.

Durability is another characteristic of the CLP-500N, which is built with a robust design to withstand the rigors of daily usage. With a monthly duty cycle of up to 30,000 pages, this printer is well-suited for environments with high printing demands.

Lastly, the CLP-500N has a variety of media handling capabilities, supporting different paper sizes from standard letter to legal and custom sizes. This versatility allows users to tackle a wide range of printing projects, from reports to marketing materials.

In conclusion, the Samsung 500, CLP-500N, combines exceptional print quality, speed, connectivity, user-friendliness, and durability, making it an ideal choice for businesses looking to enhance their printing capabilities while maintaining cost efficiency.
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