Printer stops printing, Printing is poor

Chapter 2

Troubleshooting

2-2. The printer stops printing.

If the Error light is on (but not blinking), the printer is off line. Check to see that the covers are closed and check the paper state. See Chapter 1 for instructions on installing or replacing the paper roll.

If the Error light is blinking, there is an error. In this case, turn off the printer for a few seconds and then turn it back on.

If the light is still blinking, call your supervisor or a service person.

Turn off the printer and check for a paper jam. To clear paper jam, follow th steps below:

1)Turn the printer off and open the rear cover of the printer.

2)Remove the jammed paper and reload the paper roll as described in Chapter1.

3)Check the position of circular cutter in Auto Cutter Assembly. If it is not located in Home Position(Right-Hand Side End), Turn the printer on to locate it on Home position.

4)Close the rear cover.

2-3. You want to check the operation of the printer by itself.

Self test

Try to run the self test to check that the printer works properly. See the self test instructions in Chapter 1 to run the self test.

If the self test does not work, contact your supervisor or a service person. If the self test works properly, check the following:

1)Check the connection at both ends of the interface cable between the printer and the computer. Also make sure that this cable meets the specifications for both the printer and the computer.

2)The data transmission settings may be different between the printer and computer. Make sure that the printer’s DIP switch settings for data transmission are the same as the computer’s. You can see the printer’s interface settings on your self test printout.

If the printer still does not print, contact your dealer or a qualified service person.

2-4. Printing is poor

Obstructed ink nozzles in the print head and lower the print quality. Try cleaning the print head as described below:

Cleaning the print head

1)Make sure that the printer is turned on.

2)Press the Clean button.

The printer begins its self cleaning process, which takes less than 5 seconds. The power light blinks during the cleaning process.

3)When the cleaning action is finished (Power light is ON), resume printing or run a self test (as described in Chapter 1).

4)If the printing quality has not improved, repeat this process 2-3 more times. If the printing quality has not still improved, replace the ink cartridge.

If, after the new ink cartridge has been installed, the printing quality has not still improved, call your supervisor or a service person.

500 specifications

The Samsung 500, also known as the CLP-500N, is a sophisticated color laser printer that caters specifically to the needs of small to medium-sized businesses. Renowned for its blend of performance, quality, and efficiency, the CLP-500N has established itself as a standout choice in the competitive market of office printers.

One of the most notable features of the CLP-500N is its exceptional print quality. Equipped with Samsung's advanced laser technology, the printer delivers vibrant, professional-grade color prints, boasting a resolution of up to 2400 x 600 dpi. This ensures that documents and presentations stand out with sharp text and vivid images, making it suitable for high-stakes business environments.

The printer’s speed is another key highlight, capable of producing up to 25 pages per minute for black and white prints and 23 pages per minute for color. This impressive speed helps streamline workflows and increases productivity, particularly in busy office settings where time is of the essence.

In terms of connectivity, the CLP-500N features built-in network capabilities that allow multiple users to share the printer effortlessly. This network-ready design enhances collaboration within teams, enabling easy printing from various devices without the need for dedicated workstations. Additionally, it supports a range of connectivity options, including USB and Ethernet, accommodating diverse office setups.

The printer is also designed with user-friendliness in mind. Its intuitive control panel and easy-to-navigate menus allow users to operate the device with minimal training. Furthermore, the CLP-500N features cost-effective technology, such as Samsung's eco-saving mode, which helps reduce energy consumption and printing costs while extending the life of consumables.

Durability is another characteristic of the CLP-500N, which is built with a robust design to withstand the rigors of daily usage. With a monthly duty cycle of up to 30,000 pages, this printer is well-suited for environments with high printing demands.

Lastly, the CLP-500N has a variety of media handling capabilities, supporting different paper sizes from standard letter to legal and custom sizes. This versatility allows users to tackle a wide range of printing projects, from reports to marketing materials.

In conclusion, the Samsung 500, CLP-500N, combines exceptional print quality, speed, connectivity, user-friendliness, and durability, making it an ideal choice for businesses looking to enhance their printing capabilities while maintaining cost efficiency.