Samsung SRP275APG user manual Printer does not start printing

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• Errors that are impossible to recover

 

Error

 

 

Description

 

ERROR LED blinking pattern

 

Recovery

 

 

 

After

R/W

checking,

the

 

 

 

 

 

 

 

 

 

 

 

 

 

 

printer

does not

work

 

 

 

 

 

 

 

 

 

Recovers

automatically

 

 

 

 

 

 

 

 

 

 

 

 

 

R/W error in memory

 

correctly.

 

 

 

 

 

 

 

200ms

 

 

 

Writing to, reading

out,

or

 

 

 

 

 

when the

rear cover is

 

or gate array

 

 

 

 

 

 

 

 

 

 

 

 

erasing the NV memory for

 

 

 

 

 

 

 

 

 

closed.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

image

scanning

results

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

does not work correctly.

 

 

 

 

 

 

 

 

 

 

 

 

 

High voltage error

 

The power supply voltage

 

 

 

 

 

 

 

 

 

Impossible to recover.

 

 

is extremely high.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Low voltage error

 

The power supply voltage

 

 

 

 

 

 

 

 

 

Impossible to recover.

 

 

is extremely low.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The CPU

executes

an

 

 

 

 

 

 

 

 

 

 

 

 

CPU execution error

 

incorrect address

or

I/F

 

 

 

 

 

 

 

 

 

Impossible to recover.

 

 

 

board is not connected.

 

 

 

 

 

 

 

 

 

 

 

 

 

Print head temperature

 

There is an abnormality is

 

 

 

 

 

 

 

 

 

Impossible to recover.

 

detection circuit error.

 

the print head temperature.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

NOTES

If you see this light blinking, turn off the printer for a few seconds and then turn it back on. If the light is still blinking, call your supervisor or a service person.

▌2.2 The printer does not start printing

Are any of the operation panel lights on, If no operation panel lights are on, check the following:

-Make sure that the printer is turned on.

-Make sure that the power supply cable is correctly plugged into the printer and to the power outlet.

If any of the lights are on, please check the following:

-If the POWER LED is blinking, the printer is not ready yet.

Wait until the light quits blinking and the printer is ready to use.

-If the ERROR LED is on (but not blinking), the printer is off line. Check to see that the covers are closed and check the paper state. See "Installing paper roll" (1.5) in Chapter 1 for instructions on installing or replacing the paper roll.

-If the ERROR LED is blinking, there is an error. In this case, turn off the printer for a few seconds and then turn it back on. If the light is still blinking, call your supervisor or service person.

-If the PAPER OUT LED is on, check the paper roll in the printer. See "Installing paper roll" (1.5) in Chapter 1 for instruction on installing the paper roll.

2-2

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Contents USER’S Manual Page EMC and Safety standards Applied CE MarkingSafety precautions To Unplug Table of contents Appendix B Connectors Appendix a Code tableFront view Rear viewPage Page Unpacking Choosing a place for the printerConnecting the cables Connecting the AC adaptorConnecting the interface cable and drawer kick-out cable Connect the AC adapter according to the following procedureInstalling the ribbon cassette Installing the paper roll Changing the paper width Installing the wall mount Option Using the operation panel Control panel Power LED Green ColorError LED Red Color Paper OUT LED Red ColorSelf test Error Description Error LED blinking pattern Recovery Error LED blinking patternRecoverable errors Printer does not start printing If any of the lights are on, please check the followingSelf test Printer stops printingYou want to check the operation of the printer by itself To use the hexadecimal dump feature, follow these steps Printing is poorYou want to check a software program Hexadecimal dumpSetting the DIP Switch DIP Switch setting for EpsonESC/POS modeDIP Switch setting for CitizeniDP 3550 mode International Character Selection DSW Code CountryDIP Switch setting for StarSP500 mode Changing the DIP Switch setting Only Font B available Memory Switch Function OffCode page selection MSW Character Table Customize value Function Selectable value Paper roll width Serial communication Function Selectable valueMemory Switch Setup Mode Example of Memory Switch setup sheetProcedure of Memory Switch setting Function Class Memory Switch setting for Star modeSettings Default Settings Function Memory Switch Bit Country Specifications MSW 0-4 =FF Command Function Selection MSW Precautions for selecting OptionMemory Switch Bit Function Near end switch FunctionMSW Near end switch Function Contextual Auto-cut FunctionMSW3-9 MSW3-8 Character Table CR Command Functions MSW3-1 MSW3-0 CR IgnoredCharacter Table Settings Once Command notation Explanation of termUndefined commands Settings outside the defined rangeException processing Undefined codesCommand Description Hex Commands for SRP-275 seriesCommands list for Epson mode TM-U220 Command description for Epson mode TM-U220 When auto line feed is disabledFunction StatusHex Bit Binary Hex Decimal StatusConnector pin DLE DC4 fn =Bit Hex Decimal FunctionESC % Mode Number of bits Dot density Set Maximum number of dots Mode Dot DSW1-8 onHorizontal DensityESC = ESC @ ESC J FontJustification ESC aESC c ESC d ESC eESC g ESC g nESC ESC mESC t ESC pESC r ESC u Hex Decimal StatusFS p FS qGS a PaperGS C Function DescriptionGS C p L p H m fn b FunctionGS E Real-time command typeGS D Setting value b Function GS E pL pH fn d1 d2 FunctionGS E p L p H fn a Function Type of customized valueGS E p L p H fn a d1...dk Communication conditionPrinter ID Specification BixolonHex Decimal Status for ASB Decimal Function GS r Commands list for Star mode SP500 DC2ESC L Commands list for Citizen mode iDP3550/3551 Command Description HexadecimalPrinting specification Paper specificationsRibbon cassette specification Description RemarkEnvironment conditions Electrical characteristicsReliability Dimensions & weight Optional featuresDimensions WeightPage Appendix a Code tables 1 Katakana 2 PC850 Multilingual 3 PC860 Portuguese 4 PC863 Canadian-French 5 PC865 Nordic 16 WPC1252 Latin1 17 PC866 Russian 18 PC852 Latin2 19 PC858 Euro 21 PC862 Israel 22 PC864 Arabic 23 Thai character code 24 WPC1253 Greek 25 WPC1254 Turkish 26 WPC1257 Baltic 27 Farsi 28 WPC1251 Russian 29 PC737 Greek 30 PC775 Baltic 31 Thai character code 32 OldCode Israel 33 WPC1255 Israel 34 Thai character code 35 Thai character code International character code table RS-232C Serial I/F cable connection 2 RS-232C Serial I/F signal descriptionsRS-232C Serial I/F Pin no Source Compatibility mode Nibble mode Byte mode IEEE1284 Parallel I/FUSB I/F signal descriptions Pin No Signal name Assignment Color FunctionDrawer kick-out Drawer kick-out cable connectionKN02-00009E Rev