Samsung 1865 Curl or wave, Wrinkles or, Creases, Back of printouts, Are dirty, Solid Color or

Page 55

Condition

Background scatter

A

Toner particles are around bold characters or pictures

Misformed characters

Page skew

Aa B b C A a B b C A a B b C A a B b C A a B C cb

Suggested Solutions

Background scatter results from bits of toner randomly distributed on the printed page.

•The paper may be too damp. Try printing with a fresh ream of paper. Do not open packages of paper until necessary so that the paper does not absorb too much moisture.

•If background scatter occurs on an envelope, change the printing layout to avoid printing over areas that have overlapping seams on the reverse side. Printing on seams can cause problems.

•If background scatter covers the entire surface area of a printed page, adjust the print quality through your software application or in Printing Preferences. (See "Opening printing preferences" on page 34.)

The toner might not adhere properly to this type of paper.

•Change the printer option and try again.

Go to the Printing Preferences, click the Paper tab, and set the paper type to Recycled.

•If characters are improperly formed and producing hollow images, the paper stock may be too slick. Try different paper. (See "Print media specifications" on page 62.)

•Ensure that the paper is loaded properly.

•Check the paper type and quality. (See "Print media specifications" on page 62.)

•Ensure that the guides are not too tight or too loose against the paper stack.

Condition

Suggested Solutions

 

 

Curl or wave

• Ensure that the paper is loaded properly.

 

• Check the paper type and quality. Both high

 

temperature and humidity can cause paper

 

curl. (See "Print media specifications" on

 

page 62.)

 

• Turn the stack of paper over in the tray. Also

 

try rotating the paper 180° in the tray.

Wrinkles or

• Ensure that the paper is loaded properly.

creases

•

Check the paper type and quality. (See "Print

 

 

media specifications" on page 62.)

 

•

Turn the stack of paper over in the tray. Also

 

 

try rotating the paper 180° in the tray.

Back of printouts

Check for leaking toner. Clean the inside of the

are dirty

machine. (See "Cleaning the inside" on

 

page 47.)

Solid Color or

•

The toner cartridge may not be installed

Black pages

 

properly. Remove the cartridge and reinsert it.

 

 

 

 

• The toner cartridge may be defective.

 

 

A

 

 

 

 

 

Remove the toner cartridge and install a new

 

 

 

 

one. (See "Replacing the toner cartridge" on

 

 

 

 

page 58.)

 

 

 

•

The machine may require repair. Contact a

 

 

 

 

service representative.

 

 

 

 

Loose toner

•

Clean the inside of the machine. (See

 

 

 

 

 

"Cleaning the inside" on page 47.)

 

 

 

 

 

 

 

 

 

• Check the paper type and quality. (See "Print

 

 

 

 

 

media specifications" on page 62.)

•Remove the toner cartridge and then, install a

new one. (See "Replacing the toner cartridge" on page 58.)

• If the problem persists, the machine may require repair. Contact a service representative.

Troubleshooting_ 55

Page 54 Page 56
Image 55
Page 54 Page 56
Contents Mono Laser Printer Copyright CopyrightOperating environment Safety informationImportant safety symbols Safety informationOperating method Maintenance / Checking Installation / MovingSupply usage Regulatory information Laser Safety StatementOzone Safety Regulatory informationFCC Information to the User Power SaveRecycling Radio Frequency EmissionsCanadian Radio Interference Regulations EC Certification Declaration of Conformity European CountriesImportant warning Approvals and CertificationsChina only Regulatory information Convention Description Example About this user’s guideConvention About this user’s guideMaterial name Description Finding more informationSpecial Features Features of your new productFeatures of your new product ML-1860 Series ML-1865 Series Features by ModelsHigh Speed USB Duplex 2-sided printing Manual Included Introduction IntroductionMachine overview Front viewRear view Control panel overview Function Description Understanding the status LEDIntroducing the useful buttons Status DescriptionCancel print job Power On/OffTurning on the machine Supplied software Setting up the hardwarePrinting a configuration sheet Getting startedMacintosh Installing USB connected machine’s driverSystem requirements WindowsSearch again Select Install nowHelp Root@localhost root#cd /opt/Samsung/mfp/uninstall Installing the Unified Linux DriverOpen the Applications folder Utilities Print Setup Utility Select Uninstall and click UninstallSharing your machine locally Installing the SmartPanelSetting up a host computer Setting up a client computerFrom your computer Basic setupSetting the default tray and paper Using The power saving featureChanging the tray size Media sizes supported in each modeMedia and tray Selecting print mediaManual feeding in the tray Tips on using the manual feeding methodLoading paper in the tray TrayTypes Tray Manual feeding Traya Printing on special mediaPlain Thick Thin Acceptable Unacceptable EnvelopesTransparencies LabelsSingle-sided Double-sided Using the output supportCard stock/Custom-sized paper Letterhead/Preprinted paperPrinter driver Printer driver featuresPrinting Basic printingPrint Canceling a print jobUsing a favorite setting Opening printing preferencesUsing special print features Using helpFitting your document to a selected paper size Using watermarksUsing an existing watermark Change percentage of your documentPrint quality options Using overlaysMacintosh printing Changing the default print settingsSetting your machine as a default machine Printing to a file PRNLayout Changing printer settingsPrinter Features Printer SettingsPrinting files Configuring printer propertiesLinux printing Printing from applicationsPrinting Understanding Samsung Easy Printer Manager Using Samsung Easy Printer Manager Windows onlyManagement tools Introducing useful management toolsSamsung Printer Status overview Using Samsung Printer Status Windows onlyUsing the Smart Panel program Macintosh and Linux only Using Easy Capture ManagerOpening the Troubleshooting Guide Using the Unified Linux Driver ConfiguratorChanging the Smart Panel Program Settings Opening the Unified Driver ConfiguratorClasses tab Printers configuration windowPorts configuration Printers tabManagement tools Cleaning the inside MaintenanceCleaning a machine Cleaning the outsideUse of non-Samsung and refilled toner cartridge Storing the toner cartridgeTips for moving & storing your machine Handling instructionsTips for avoiding paper jams TroubleshootingTroubleshooting Redistributing tonerInside the machine Power problems Solving other problemsCondition Suggested solutions Printing problems Paper feeding problemsCondition Possible cause Suggested solutions Print job is Selects printMaterials from Printing Wrong Preferences Printing Preferences. Select Paper sourceCondition Printing quality problemsBack of printouts Curl or waveWrinkles or CreasesCommon Linux problems Common Windows problemsCommon Macintosh problems Replacing the toner cartridge How to purchase Available suppliesAvailable maintenance parts SuppliesSupplies Electrical specifications SpecificationsHardware specifications Environmental specificationsPower consumption Print media specifications Contact Samsung worldwide Contact samsung worldwideCountry/Regio Customer Care Center Web Site Philippines Glossary Duty Cycle DMPrDot Matrix Printer DuplexIP address ITU-T No chartIeee IntranetOriginals ResolutionModem NetWareWatermark Subnet MaskToner Cartridge UNC PathXPS
Top Page Image Contents