Samsung CLP-300 Series manual Solving Problems, Troubleshooting Checklist, Status Response

Page 35

6 Solving Problems

This chapter provides helpful information for what to do if you encounter an error while using your printer.

This chapter includes:

•Troubleshooting Checklist

•Solving General Printing Problems

•Clearing Paper Jams

•Solving Print Quality Problems

•Troubleshooting Error Messages

•Common Windows Problems

•Common Macintosh Problems

•Common Linux Problems

Troubleshooting Checklist

If the printer is not working properly, consult the following checklist. If the printer does not pass a step, follow the corresponding troubleshooting suggestions.

Status

Response

 

 

Make sure that the

• If the Status LED is off, check the power cord

Status LED on the

connection. Check the power switch. Check the

control panel green and

power source by plugging the power cord into

“Ready” is shown on the

another outlet.

Smart Panel program

• If the Status LED blinks or lights red, solve the

window.

problems. See “Troubleshooting Error

 

Messages” on page 6.8 or, contact your service

 

representative.

 

 

Print a demo page to

• If a demo page does not print, check the paper

verify that the printer is

supply in the tray.

feeding paper correctly.

• If the paper jams in the printer, go to “Clearing

See 2.7.

Paper Jams” on page 6.3.

 

 

Check the demo page to

If there is a print quality problem, go to “Solving

see if it is printed

Print Quality Problems” on page 6.5.

correctly.

 

 

 

Print a short document

• If the page does not print, check the cable

from a software

connection between the printer and the

application to verify that

computer.

the computer and printer

• Check the print queue or print spooler to see if

are connected and

the printer has been paused.

communicating correctly.

• Check the software application to ensure that

 

you are using the proper printer driver and

 

communication port. If the page is interrupted

 

during printing, go to “Solving General Printing

 

Problems” on page 6.2.

 

 

If completing the

• See “Solving General Printing Problems” on

checklist does not

page 6.2.

resolve the printer

• See “Solving Print Quality Problems” on

problem, check the

page 6.5.

following troubleshooting

• See “Common Windows Problems” on

sections.

page 6.8.

 

• See “Common Macintosh Problems” on

 

page 6.9.

 

• See “Common Linux Problems” on page 6.9.

 

 

6.1

Solving Problems

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Contents CLP-300 Series Page Contact Samsung Worldwide Contents LED status legend Common Macintosh Problems Common Linux ProblemsUsing SetIP Program Laser Safety Statement Important Precautions and Safety InformationRadio Frequency Emissions Ozone SafetyPower Saver RecyclingNeutral Wires in the mains lead have the following color codeDeclaration of Conformity European Countries Replacing the Fitted Plug for UK OnlyPage Introduction Special FeaturesRear View Printer ComponentsFront View Stop button Understanding the Control PanelComponents may differ from one country to another Setting Up Your PrinterUnpacking Printer software CDInstalling the Toner Cartridges To load paper Pull the tray out of the printer Loading PaperClose the paper cover Slide the tray back into the printer Load paper with the print side upChanging the Size of the Paper in the Tray For Network Printing CLP-300N only Connecting a Printer CableFor Local Printing Printing a Demo Altitude adjustmentTurning the Printer On System Requirements Installing the Printer SoftwarePrinter Driver Features Plain paper Using Print MaterialsChoosing Paper and Other Materials Type and CapacitiesRepeat this step for every page to be printed Using Manual Feed ModeUsing the Tray Verifying the Output LocationPrinting on Labels Printing on Special Print MaterialsPrinting on Envelopes Printing on Preprinted Paper Printing on TransparenciesPrinting on Card Stock or Custom-sized Materials Printing a Document Canceling a Print JobPrinting a Document Canceling a Print Job Basic PrintingItems Pages Printed Part number See Printing a ConfigurationMaintaining Your Printer Replacing SuppliesRedistributing Toner Managing Toner CartridgesToner Cartridge Storage Toner Cartridge Life ExpectancyReplacing Toner Cartridges Replacing the Imaging Unit 10Close the front cover firmly 11Turn the printer on Replacing the Waste Toner Container Cleaning the Inside of the Printer Cleaning the PrinterCleaning the Outside of the Printer Start a web browser, such as Internet Explorer from Windows To access SyncThru Web ServiceManaging the Printer from the Website CLP-300N only Status Response Solving ProblemsTroubleshooting Checklist Samsung CLP-300 Series Problem Possible Cause SolutionSoftware Section. Try printing a Software sectionTo Normal or Draft Clearing Paper JamsSolving Problems Tips for Avoiding Paper Jams Solving Print Quality ProblemsProblem Solution Vertical Color or BlackBackground Toner smearBlack pages BackPrintouts are Dirty Solid Color orLED status legend Troubleshooting Error Messages Common Windows ProblemsLED pattern Possible Problem and Solution Problem Possible Cause and SolutionCommon Macintosh Problems Common Linux Problems Get error messages Am using BSD lprUsing Cups Denied errorsAbout Sharing the Printer on a Network Using Your Printer on a NetworkUsing SetIP program Setting Up a Network-Connected PrinterCLP-300N onlyUsing Your Printer on a Network Specifications and Description SpecificationsPrinter Specifications Paper SpecificationsSupported Sizes of Paper Guidelines for Using PaperTray *mm/in Paper tray Weight Capacity Symptom Problem with Solution PaperPrinter and Paper Storage Environment Paper SpecificationsPaper Output Capacity Paper Input CapacityLabels Paper jams, clear 6.3 paper load capacity Inside 5.7 outside 5.7 componentsSoftware section Contents Sharing the Printer Locally Using Your Printer with a Macintosh Typical Installation Installing Printer Software in WindowsInstalling Printer Software Installing Software for Local PrintingOtherwise, just click Finish Custom InstallationSelect the components to be installed and click Next Select Custom installation. Click NextInstalling Software for Network Printing Custom Installation Installing Printer Software in Windows Changing the Software Language Reinstalling Printer SoftwareSelect the components you want to reinstall and click Next Next Removing Printer SoftwareSelect your printer driver from the Name drop-down list Orientation Printer SettingsLayout Tab Select Printers and Faxes Select your printer driver iconSource Paper TabAdvanced Options Color ModeGraphics Tab QualityAbout Tab Using a Favorite SettingUsing Help Extras TabPrinting Multiple Pages on One Sheet of Paper N-Up Printing Advanced PrintingPrinting Booklets Printing PostersFrom the Layout tab, select the paper orientation Printing on Both Sides of PaperNone Fitting Your Document to a Selected Paper Size Printing a Reduced or Enlarged DocumentEditing a Watermark Using WatermarksUsing an Existing Watermark Creating a WatermarkCreating a New Page Overlay Using OverlaysWhat is an Overlay? Click Delete Overlay Using a Page OverlayDeleting a Page Overlay Check the Share this printer box Setting Up a Host ComputerSetting Up a Client Computer Sharing the Printer LocallyToner Level Using Smart PanelUnderstanding Smart Panel Using Onscreen Help Opening the Troubleshooting GuideUsing Printer Settings Utility Changing the Smart Panel Program SettingsSoftware System RequirementsSupported OS Recommended CapacitiesInstalling the Printer Driver From the Startup Menu icon at the bottom of the desktop Select Linux Printer and then Configuration ToolChanging the Printer Connection Method Select Complete uninstall and then click Uninstall Using the Configuration ToolUninstalling the Printer Driver Changing Llpr Properties Uninstalling the Printer driver Using Your Printer with a MacintoshInstalling Software for Macintosh Install the Printer driverSelect Socket/HP Jet Direct in Printer Type Setting Up the PrinterFor a Network-connected Macintosh For a USB-connected MacintoshPrinting a Document Changing Printer SettingsLayout Setting PrintingPaper Type Printer Features SettingResolutionQuality Printing Multiple Pages on One Sheet of PaperWindows 15 true-type option Language, change 10 Layout properties, setPage Ver

CLP-300 Series specifications

The Samsung CLP-300 Series is a renowned line of color laser printers designed to meet the needs of both home and office environments. With its compact size and impressive performance, the series has become a popular choice for users who seek quality printing without compromising on space. At first glance, the printer exhibits a sleek, modern design, which not only serves aesthetic purposes but also enhances functionality.

One of the standout features of the CLP-300 Series is its exceptional print quality. Utilizing advanced laser printing technology, the printers can produce sharp text and vibrant color graphics. The maximum print resolution reaches up to 2400 x 600 dpi, ensuring that every document looks professionally printed. This feature is particularly beneficial for businesses that require high-quality marketing materials or presentations.

Speed is another critical aspect of the CLP-300 Series. It boasts a rapid printing speed, with the ability to print up to 19 pages per minute for black-and-white documents and up to 4 pages per minute for color prints. This efficiency makes it suitable for busy work environments where time is of the essence, reducing bottlenecks in productivity.

The CLP-300 Series also incorporates energy-saving technology, which allows the printer to consume less power without sacrificing performance. The energy-efficient design helps reduce overall operational costs, making it an environmentally friendly choice for eco-conscious consumers.

One of the key characteristics of the Samsung CLP-300 Series is its user-friendly interface. The easy-to-navigate control panel simplifies printing tasks, allowing users to quickly adjust settings to suit their specific requirements. Furthermore, the printers are compatible with various operating systems, ensuring smooth integration into diverse tech ecosystems.

Maintenance is kept straightforward, with easy-access toner cartridges and a simplified process for replacing them. The series utilizes individual cartridges for each color, allowing users to replace only the color that runs out, thus optimizing resource use and reducing costs.

In summary, the Samsung CLP-300 Series combines quality, speed, and energy efficiency in a compact package. Its advanced printing technologies, user-friendly design, and cost-effective maintenance make it an excellent choice for individuals and businesses seeking reliable color printing solutions. Whether for everyday use or more demanding projects, the CLP-300 Series stands out as a functional and economical option in the color laser printer market.
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