Samsung CLP-300 Series Troubleshooting Error Messages Common Windows Problems, LED status legend

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Troubleshooting Error Messages

Common Windows Problems

When the printer experiences an error, the control panel will indicate an error message with the indicator lights and the Smart Panel program window will display to show the printer’s status or errors. Find the light pattern below that matches the printer light pattern and follow the solutions to clear the error.

LED status legend

symbol for green light on

symbol for red light blinking

symbol for red light on

symbol for light off

LED pattern

Possible Problem and Solution

 

 

When the LED is blinking, the corresponding toner cartridge is low. Order a new toner cartridge. You can temporarily improve print quality by redistributing the toner. See “Redistributing Toner” on page 5.2

When the LED is lit, the corresponding toner cartridge is almost empty. Remove the old toner cartridge and install a new one. See “Replacing Toner Cartridges” on page 5.3

•When the LED is lit, the corresponding toner cartridge is totally exhausted.

Remove the old toner cartridge and install a new one. See “Replacing Toner Cartridges” on page 5.3

• The lighting toner cartridge is wrong. Only install a Samsung toner cartridge, designed for your printer.

•A paper jam has occurred. To solve the problem, see “Clearing Paper Jams” on

page 6.3.

• The front or top cover is opened. Close the front or top cover.

•There is no paper in the tray. Load paper in the tray.

•The waste toner container is not installated or full. Check the container.

•Your system has some problems. If this problem occurs, contact your service representative.

Problem

Possible Cause and Solution

 

 

“File in Use” message

Exit all software applications. Remove all software

appears during

from the StartUp Group, then restart Windows.

installation.

Reinstall the printer driver.

 

 

“General Protection

Close all other applications, reboot Windows and

Fault”, “Exception OE”,

try printing again.

“Spool32”, or “Illegal

 

Operation” messages

 

appear.

 

 

 

“Fail To Print”, “A printer

These messages may appear during printing. Just

timeout error occurred.”

keep waiting until the printer finishes printing. If

messages appear.

the message appears in standby mode or after

 

printing has been completed, check the

 

connection and/or whether an error has occurred.

 

 

The printer does not

Incompatibility between the PDF file and the

print PDF file correctly.

Acrobat products:

Some parts of graphics,

Printing the PDF file as an image may solve this

text, or illustrations are

problem. Turn on Print As Image from the

missing.

Acrobat printing options.

 

 

NOTE:It will take longer to print when you print a

 

PDF file as an image.

 

 

NOTE: Refer to the Microsoft Windows 98/Me/NT 4.0/2000/ 2003/XP User’s Guide that came with your PC for further information on Windows error messages.

6.8

Solving Problems

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Contents CLP-300 Series Page Contact Samsung Worldwide Contents Common Macintosh Problems Common Linux Problems Using SetIP ProgramLED status legend Important Precautions and Safety Information Laser Safety StatementRecycling Ozone SafetyPower Saver Radio Frequency EmissionsReplacing the Fitted Plug for UK Only Wires in the mains lead have the following color codeDeclaration of Conformity European Countries NeutralPage Special Features IntroductionPrinter Components Front ViewRear View Understanding the Control Panel Stop buttonPrinter software CD Setting Up Your PrinterUnpacking Components may differ from one country to anotherInstalling the Toner Cartridges Loading Paper To load paper Pull the tray out of the printerLoad paper with the print side up Close the paper cover Slide the tray back into the printerChanging the Size of the Paper in the Tray Connecting a Printer Cable For Local PrintingFor Network Printing CLP-300N only Altitude adjustment Turning the Printer OnPrinting a Demo Installing the Printer Software Printer Driver FeaturesSystem Requirements Type and Capacities Using Print MaterialsChoosing Paper and Other Materials Plain paperVerifying the Output Location Using Manual Feed ModeUsing the Tray Repeat this step for every page to be printedPrinting on Special Print Materials Printing on EnvelopesPrinting on Labels Printing on Transparencies Printing on Preprinted PaperPrinting on Card Stock or Custom-sized Materials Basic Printing Canceling a Print JobPrinting a Document Canceling a Print Job Printing a DocumentReplacing Supplies Printing a ConfigurationMaintaining Your Printer Items Pages Printed Part number SeeToner Cartridge Life Expectancy Managing Toner CartridgesToner Cartridge Storage Redistributing TonerReplacing Toner Cartridges Replacing the Imaging Unit 10Close the front cover firmly 11Turn the printer on Replacing the Waste Toner Container Cleaning the Printer Cleaning the Outside of the PrinterCleaning the Inside of the Printer To access SyncThru Web Service Managing the Printer from the Website CLP-300N onlyStart a web browser, such as Internet Explorer from Windows Solving Problems Troubleshooting ChecklistStatus Response Software section Problem Possible Cause SolutionSoftware Section. Try printing a Samsung CLP-300 SeriesClearing Paper Jams To Normal or DraftSolving Problems Solving Print Quality Problems Problem SolutionTips for Avoiding Paper Jams Toner smear Color or BlackBackground VerticalDirty Solid Color or BackPrintouts are Black pagesProblem Possible Cause and Solution Troubleshooting Error Messages Common Windows ProblemsLED pattern Possible Problem and Solution LED status legendCommon Macintosh Problems Common Linux Problems Denied errors Am using BSD lprUsing Cups Get error messagesSetting Up a Network-Connected PrinterCLP-300N only Using Your Printer on a NetworkUsing SetIP program About Sharing the Printer on a NetworkUsing Your Printer on a Network Paper Specifications SpecificationsPrinter Specifications Specifications and DescriptionSymptom Problem with Solution Paper Guidelines for Using PaperTray *mm/in Paper tray Weight Capacity Supported Sizes of PaperPaper Input Capacity Paper SpecificationsPaper Output Capacity Printer and Paper Storage EnvironmentLabels Inside 5.7 outside 5.7 components Paper jams, clear 6.3 paper load capacitySoftware section Contents Sharing the Printer Locally Using Your Printer with a Macintosh Installing Software for Local Printing Installing Printer Software in WindowsInstalling Printer Software Typical InstallationCustom Installation Otherwise, just click FinishSelect Custom installation. Click Next Select the components to be installed and click NextInstalling Software for Network Printing Custom Installation Installing Printer Software in Windows Reinstalling Printer Software Select the components you want to reinstall and click NextChanging the Software Language Removing Printer Software NextSelect your printer driver from the Name drop-down list Select Printers and Faxes Select your printer driver icon Printer SettingsLayout Tab OrientationPaper Tab SourceQuality Color ModeGraphics Tab Advanced OptionsExtras Tab Using a Favorite SettingUsing Help About TabAdvanced Printing Printing Multiple Pages on One Sheet of Paper N-Up PrintingPrinting Posters Printing BookletsPrinting on Both Sides of Paper NoneFrom the Layout tab, select the paper orientation Printing a Reduced or Enlarged Document Fitting Your Document to a Selected Paper SizeCreating a Watermark Using WatermarksUsing an Existing Watermark Editing a WatermarkUsing Overlays What is an Overlay?Creating a New Page Overlay Using a Page Overlay Deleting a Page OverlayClick Delete Overlay Sharing the Printer Locally Setting Up a Host ComputerSetting Up a Client Computer Check the Share this printer boxUsing Smart Panel Understanding Smart PanelToner Level Changing the Smart Panel Program Settings Opening the Troubleshooting GuideUsing Printer Settings Utility Using Onscreen HelpRecommended Capacities System RequirementsSupported OS SoftwareInstalling the Printer Driver Select Linux Printer and then Configuration Tool Changing the Printer Connection MethodFrom the Startup Menu icon at the bottom of the desktop Using the Configuration Tool Uninstalling the Printer DriverSelect Complete uninstall and then click Uninstall Changing Llpr Properties Install the Printer driver Using Your Printer with a MacintoshInstalling Software for Macintosh Uninstalling the Printer driverFor a USB-connected Macintosh Setting Up the PrinterFor a Network-connected Macintosh Select Socket/HP Jet Direct in Printer TypePrinting Changing Printer SettingsLayout Setting Printing a DocumentPrinting Multiple Pages on One Sheet of Paper Printer Features SettingResolutionQuality Paper TypeLanguage, change 10 Layout properties, set Windows 15 true-type optionPage Ver

CLP-300 Series specifications

The Samsung CLP-300 Series is a renowned line of color laser printers designed to meet the needs of both home and office environments. With its compact size and impressive performance, the series has become a popular choice for users who seek quality printing without compromising on space. At first glance, the printer exhibits a sleek, modern design, which not only serves aesthetic purposes but also enhances functionality.

One of the standout features of the CLP-300 Series is its exceptional print quality. Utilizing advanced laser printing technology, the printers can produce sharp text and vibrant color graphics. The maximum print resolution reaches up to 2400 x 600 dpi, ensuring that every document looks professionally printed. This feature is particularly beneficial for businesses that require high-quality marketing materials or presentations.

Speed is another critical aspect of the CLP-300 Series. It boasts a rapid printing speed, with the ability to print up to 19 pages per minute for black-and-white documents and up to 4 pages per minute for color prints. This efficiency makes it suitable for busy work environments where time is of the essence, reducing bottlenecks in productivity.

The CLP-300 Series also incorporates energy-saving technology, which allows the printer to consume less power without sacrificing performance. The energy-efficient design helps reduce overall operational costs, making it an environmentally friendly choice for eco-conscious consumers.

One of the key characteristics of the Samsung CLP-300 Series is its user-friendly interface. The easy-to-navigate control panel simplifies printing tasks, allowing users to quickly adjust settings to suit their specific requirements. Furthermore, the printers are compatible with various operating systems, ensuring smooth integration into diverse tech ecosystems.

Maintenance is kept straightforward, with easy-access toner cartridges and a simplified process for replacing them. The series utilizes individual cartridges for each color, allowing users to replace only the color that runs out, thus optimizing resource use and reducing costs.

In summary, the Samsung CLP-300 Series combines quality, speed, and energy efficiency in a compact package. Its advanced printing technologies, user-friendly design, and cost-effective maintenance make it an excellent choice for individuals and businesses seeking reliable color printing solutions. Whether for everyday use or more demanding projects, the CLP-300 Series stands out as a functional and economical option in the color laser printer market.
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