Samsung SF-650 manual Solving other problems, Paper feeding problems, Printing problems

Page 62

Solving other problems

The following chart lists some conditions that may occur and the recommended solutions. Follow the suggested solutions until the problem is corrected. If the problem persists, call for service.

Paper feeding problems

CONDITION

SUGGESTED SOLUTIONS

 

 

Paper jams during printing.

Clear the paper jam (See "Clearing paper jams" on page56).

Paper sticks together.

• Check the maximum paper capacity of the tray (See "Print media specifications" on

 

page71).

 

• Make sure that you are using the correct type of paper (See "Print media

 

specifications" on page71).

 

• Remove paper from the tray and flex or fan the paper.

 

• Humid conditions may cause some paper to stick together.

Multiple sheets of paper do

Different types of paper may be stacked in the tray. Load paper of only one type, size,

not feed.

and weight.

Paper does not feed into

• Remove any obstructions from inside the machine.

the machine.

• Paper has not been loaded correctly. Remove paper from the tray and reload it

 

correctly.

 

• There is too much paper in the tray. Remove excess paper from the tray.

 

• The paper is too thick. Use only paper that meets the specifications required by the

 

machine (See "Print media specifications" on page71).

 

• If an original does not feed into the machine, the document feeder rubber pad may

 

require to be replaced. Contact a service representative.

The paper keeps jamming.

• There is too much paper in the tray. Remove excess paper from the tray.

 

• An incorrect type of paper is being used. Use only paper that meets the

 

specifications required by the machine (See "Print media specifications" on page71).

 

• There may be debris inside the machine. Open the front door and remove any

 

debris.

 

• If an original does not feed into the machine, the document feeder rubber pad may

 

need to be replaced. Contact a service representative.

Printing problems

 

CONDITION

POSSIBLE CAUSE

SUGGESTED SOLUTIONS

 

 

 

The machine does not

The machine is not receiving

Check the power cord connections.

print.

power.

 

Check the machine for the following:

•The front door is not closed. Close the front door.

•Paper is jammed. Clear the paper jam (See "Clearing paper jams" on page56).

•No paper is loaded. Load paper (See "Loading paper in the tray" on page29).

•The toner cartridge is not installed. Install the toner cartridge.

If a system error occurs, contact your service representative.

 

The machine is malfunctioning.

Check the display message on the control panel

 

 

to see if the machine is indicating a system error.

 

 

Contact a service representative.

 

 

 

Pages print, but they are

The toner cartridge is defective or

Redistribute the toner, if necessary.

blank.

out of toner.

If necessary, replace the toner cartridge.

 

 

 

 

Some parts, such as the controller

Contact a service representative.

 

or the board, may be defective.

 

 

 

 

Printing quality problems

If the inside of the machine is dirty or paper has been loaded improperly, there might be a reduction in print quality. See the table below to clear the problem.

Troubleshooting_ 61

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Contents Page Copyright CopyrightContentds ContentdsUsing toner saving feature Using power saving feature Resolution Darkness CopyingCleaning the drum Checking display messagesSafety information Safety informationImportant safety symbols Operating environmentOperating method Installation / Moving Maintenance / CheckingSupply usage Regulatory information Laser Safety StatementOzone Safety Regulatory informationTaiwan only RecyclingCorrect disposal of batteries in this product Germany only Fax Branding Radio Frequency EmissionsRussia only FCC Information to the UserYou should also know that Ringer Equivalence NumberReplacing the Fitted Plug for UK Only Approvals and Certifications Declaration of Conformity European CountriesImportant warning EC CertificationChina only About this user’s guide About this user’s guideConvention Conventio Description ExampleMaterial Name Description Quick Install GuideFinding more information Instructions in the guide to prepare the machineFeatures of your new product Features of your new productSpecial Features Front view IntroductionMachine overview IntroductionRear view Control panel overview Introducing the useful button Power LEDUnderstanding the Status LED Turning on the machineBasic setup Basic setupSetting up the hardware Setting sounds Setting the date and timeChanging the clock mode Changing the display languageKeypad letters and numbers Entering characters using the number keypadEntering alphanumeric characters Correcting numbers or namesUsing the save modes Setting the paperLoading originals Media and trayPreparing originals Document feederSelecting print media Guidelines to select the print mediaCopy mode Media sizes supported in each modeMode Size Source Fax modeLoading paper in the tray TrayLetterhead/ Preprinted paper Setting the paper size and typeUsing the output support SINGLE-SIDED DOUBLE-SIDEDBasic copy Changing the settings for each copyCopying To scale the copy by directly entering the scale rate Changing the default copy settingsSetting copy timeout Preparing to fax Setting the fax headerFaxing Sending a faxConfirming a transmission Delaying a fax transmissionSending a fax manually Automatic redialingSending a priority fax Adding documents to a reserved delay fax jobCanceling a reserved delay fax job Sending a fax in toll save timeReceiving faxes manually using an extension telephone Receiving manually in Tel modeReceiving automatically in Answering Machine/Fax mode Receiving a faxActivating secure receiving mode Receiving faxes using Drpd modeReceiving in secure receiving mode Deactivating secure receiving modeAdjusting the document settings Forwarding a fax to other destinationSetting up address book Registering a group dial number Using group dial numbersGroup dial numbers Editing a group dial numberPrinting sent fax report automatically Changing the fax setup options Machine status and advanced featureFax setup Available fax setup optionsUsing the advanced fax settings Advanced fax setting optionsChange Default Copy setupChanging the copy setup options Printing a reportClear All Mem Menu overview Items OptionMachine status and advanced feature Cleaning the outside MaintenanceCleaning a machine Cleaning the insideCleaning the scan unit Maintenance Handling instructions Cleaning the drumStoring the Toner cartridge Use of non-Samsung and refilled toner cartridgeTips for moving & storing your machine Redistributing toner TroubleshootingTroubleshooting Clearing original document jams Input MisfeedPressure lever Tips for avoiding paper curlsExit Misfeed Tips for avoiding paper jams Clearing paper jamsInside the machine Exit areaIf you do not see the jammed paper, go to next step Checking display messages Message Meaning Suggested SolutionsUnderstanding display messages Assigned Power FailureOperation Not Paper JamPrinting problems Solving other problemsPaper feeding problems Printing quality problemsDropouts Light or faded printToner specks White SpotsBackground scatter Toner smearDefects MisformedCondition SkewCopying problems Condition Suggested SolutionFax problems Available maintenance parts Supplies and accessoriesHow to purchase Supplies and accessoriesReplacing the toner cartridge PartsSupplies and accessories Environmental specifications SpecificationsHardware specifications Electrical specificationsTRAY1 Print media specificationsType Size Dimensions COUNTRY/REGION Customer Care Center WEB Site Contact Samsung worldwideContact Samsung worldwide Luxemburg Glossary Duplex DefaultDot Matrix Printer Duty CycleFuser Unit EthernetEtherTalk GatewayITU-T No chart MAC addressOriginals ModemNetWare PostScriptSubnet Mask PRN fileProtocol Watermark Toner CartridgeUNC Path Index Turning on the machine Index Time setting 23 toner cartridgeToner save mode 25 tray
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