Appendices | 75 |
Appendix E: Troubleshooting, continued
Picture
| Symptom | Remarks |
7. | VCR or DVD player’s | Possible cause: Many VCRs and DVD players provide on- |
| up and down. | screen menus at only |
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| graphics may appear to jitter up and down when the TV con- |
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| verts them to |
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8. | When viewing a stopped VCR, white lines | • Turn off video mute for the VCR. |
| are rolling on the screen. | • Begin playing the tape. |
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| • Change the VCR input to the antenna input. |
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9. | Screen is black. | The PerfectColor™ color balance has been incorrectly set. |
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| Reset the PerfectColor balance. |
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10. | Picture from an HDMI input is noisy (poor | Upgrade a Category 1 (unmarked) HDMI cable to a Category 2 |
| quality). | HDMI cable. |
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11. | The image from a computer appears dis- | Normal TV operation. The TV does not correct distortion in the |
| torted when viewed on the TV. | picture from a computer because the correction process may |
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| cause the edges of the image to be cut off. |
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Sound (see also NetCommand troubleshooting for A/V receiver setup)
| Symptom | Remarks | |
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| ||
1. | There is no sound even when the | • Check if the MUTE button is on. | |
| volume is turned up. | • The TV’s “Listen to:” setting may be set to SAP. | |
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| • Check that the Speakers option is set to TV to hear sound from the | |
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| TV speakers. |
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| • If using an A/V receiver, check that the Speakers option is set to AV | |
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| Receiver to hear sound from the A/V receiver speakers. |
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| • Perform a System Reset. | |
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| |
2. | The sound does not match the screen | • The TV’s Listen to: setting may be set to SAP. | |
| picture. | • If using stereo or A/V receiver speakers, check their input selec- | |
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| tion in the Inputs > AVR menu. |
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| • If using stereo or A/V receiver, check that DIGITAL AUDIO OUT | |
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| and/or AVR AUDIO OUTPUT on TV’s back panel is connected to |
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| the A/V receiver. |
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| • NetCommand® is set up incorrectly for the A/V receiver. | |
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Indicators |
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| Symptom | Remarks | |
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1. | LAMP indicator light is a constant red. | Turn the TV off for at least 2 minutes. Turn it back on. If light is | |
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| still red, the lamp has failed. Replace it. See Appendix C for lamp | |
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| replacement information. For questions, please call Mitsubishi Con- | |
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| sumer relations at (800) | |
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| |
2. | LAMP indicator light is a flashing yellow. | Lamp cover door is open or lamp cartridge is not secure. See | |
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| Appendix C for lamp replacement information. | |
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3. | STATUS indicator light is a steady | • | Room temperature has exceeded proper levels. Cool the room. |
| yellow. | • | The TV has overheated. Clear blocked air vents and ensure at |
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| least four inches of clearance on all sides of the TV. |
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| • Clean the air filter on the lamp cartridge. See Appendix C. | |
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