Mitsubishi Electronics WD-73734, WD-57734 manual NetCommand Y and 734 series only Symptom Remarks

76Appendices

Appendix E: Troubleshooting, continued

Indicators

	Symptom	Remarks
4.	STATUS indicator light is a steady/flash-	• Unplug set from AC power. Plug back in an wait one minute for
	ing red.	blinking to stop.
		• Press SYSTEM RESET button and wait for blinking to stop.
		• If blinking continues, service is required. Contact your dealer or
		a Mitsubishi Authorized Service Center to arrange for a service
		evaluation. Listings of Mitsubishi Authorized Service locations
		can be obtained from our web site, www.mitsubishi-tv.com or
		by calling 1-800-332-2119.
NetCommand (Y and 734 series only)
Symptom		Remarks

1.Cannot see the menu from the A/V Receiver. The A/V Receiver is not connected to any video input of the TV. To check the A/V Receiver menu, temporarily plug into an unused input of the TV, such as Input 3. Exit the Auto Input Sensing screen and select Input 3 from the Input Selection menu. Press MENU.

2. NetCommand unable to learn specific device	• Device does not use IR format for remote control signal. ITT
keys.	and RF formats cannot be learned.
	• Room lighting may affect the signal. Have the remotes very
	close (6 inches or less) to the TV during Learning.
	• If learning a Mitsubishi remote control, make sure slide
	switch is not set to TV position.
	• Some, but not all, device key functions can be learned by
	NetCommand. For example, POWER and PLAY may be
	learned, but other functions may not.
	• The signal from the remote control may not be strong
	enough. Insert fresh batteries and try Learning again.
3. The A/V Receiver is the selected audio	• Check to see if the A/V Receiver power is turned on.
source but there is no sound.	• With the power turned on, redisplay the Input Selection
	menu and press ENTER to allow NetCommand to correctly
	select the A/V Receiver input.
	• Incorrect setup in the Inputs > AVR menu. Check the
	device connection assigned in the AVR menu.
4. There is no sound when I switch to the A/V	Wrong input or no input was assigned in the AV Receiver Learn
receiver using the Speaker setting in the	screen. All audio should go to the A/V receiver as audio output
AV menu, even though I have physically	from the TV unless the device’s audio is connected directly to
connected the TV to the A/V receiver and	the A/V receiver. See chapter 6, “NetCommand,” and perform
learned IR codes for the receiver inputs.	the procedure to select the correct A/V receiver input.
5. There is no sound from the A/V receiver	NetCommand A/V receiver setup for the DVD player or digital
for my DVD player or other surround sound	surround sound device or other device is not switching prop-
device even though I learned the IR code for	erly. See chapter 6, “NetCommand,” and perform A/V receiver
the A/V receiver’s DVD input or other input.	setup for a digital surround sound device.

6.I’ve selected my DVD player or other sur- If you have only an audio connection from the device to the A/V

round sound device in combination with the	receiver, a physical audio connection from the device to the TV
TV speakers but hear no sound from the TV	is also required.
speakers.	• Connect the left and right audio output from the device to the
	appropriate TV audio input. Now you can hear audio from
	the device through either the TV speakers or the A/V receiver.
	• To switch audio sources, press AUDIO, press to show the
	Speakers option, then press to select AV Receiver or TV.
7. I “learned” the RECORD key for my VCR/	Check that the VCR or DVR is receiving a signal directly from
DVR but when I pressed the RECORD key,	your cable box or satellite receiver.
the VCR/DVR did not record anything.