Figure 7-1 Device Integration
Integration with Tickets
In the Ticket dialog box of the Help Desk module, if the field
Extension/Resource matches an extension in the Cable Management
Module, then:
•A cable information link on the Ticket dialog box enables you to access the Cable dialog box directly from the Ticket.
•The information displayed in the fields Building, Room, Floor, Pair, and Jack are taken from the cable management. Figure
Expense Management Cable Managment Module User Guide - Revision 1