If problems occur...
Check if the problem you face is listed in the table below:
Problem | Possible cause | Page | ||
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| |
You cannot | y | Are all jack plugs connected correctly? | 6 ff | |
hear anything | y | Is the transmitter connected to the | 6 ff | |
|
| sound source? |
| |
| y | Is the transmitter connected to the | 8 | |
|
| mains? |
|
|
| y | Is the volume of the sound source | 6 | |
|
| sufficient? |
|
|
| y | Is the green operation indication lit? | 8 | |
| y | Is the volume of the receiver | 11 | |
|
| sufficient? |
|
|
| y | Is the rechargeable battery fully | 9 | |
|
| charged and inserted properly into |
| |
|
| the receiver? |
| |
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|
|
| |
The sound is | y | Is the receiver still within the | 6 | |
subject to |
| transmitter’s range? |
| |
interference | y | Is interference being received from an | 11 | |
|
| external source in close proximity? |
| |
|
|
|
| |
The speech | y | Is the “Speech intelligibility” | 12 | |
intelligibility |
| button | backlit in yellow? |
|
is reduced | y | Is the volume of the headphone | 10 | |
| ||||
|
| socket on the sound source |
| |
|
| sufficient? |
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|
| |
You hear the | y | Is the balance adjusted correctly? | 12 | |
sound only |
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with one ear |
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If problems occur that are not listed in the above table or if the problems cannot besolved with the proposed solutions, please contact your local Sennheiser agent for assistance.
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