Problems and Solutions
Dialing and transmission problems
Problem |
| Solution |
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No dial tone when you pick | • | Make sure the handset cord is connected to the |
up the handset or press the |
| correct jack. See Connecting the handset on page 10. |
SPEAKER key. |
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Dialing is not possible. | • | Make sure the power cord is properly plugged into a |
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| power outlet. |
| • | Make sure that the telephone line is properly |
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| connected to both the TEL. LINE jack and the wall |
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| jack. |
| • | Make sure that the fax machine is set to the correct |
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| dialing mode for your telephone line. See Connecting |
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| the telephone line cord on page 11. |
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The power is on, but no | • | Make sure that the receiving machine has paper. |
transmission takes place. |
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| • | Make sure that the telephone line cord is plugged into |
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| the TEL. LINE jack, and not the TEL. SET jack. |
| • | If the receiving machine is in manual mode with no |
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| attendant, reception will not be possible. |
| • | Check the display for error messages. |
| • | Pick up the handset and check for a dial tone. |
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Nothing is printed at the | • | Make sure that the document for transmission is |
receiving end. |
| placed face down in the feeder. |
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A distorted image is | • | Noise on the telephone line may cause distortion. Try |
received at the other end. |
| sending the document again. |
| • | Make a copy of the document on your fax machine. If |
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| the copy is also distorted, your fax machine may need |
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| service. |
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