Problems and Solutions

General problems

Problem

 

Solution

 

 

 

Information cannot be

Make sure the fax is plugged in and the imaging film

programmed in the fax.

 

and paper have been loaded. (Programming is not

 

 

possible if the imaging film and printing paper have

 

 

not been loaded.) See Loading the Imaging Film and

 

 

Loading Printing Paper in Chapter 1.

 

 

 

Nothing appears in the

Make sure the power cord is properly plugged into a

display.

 

power outlet.

 

Connect another electrical appliance to the outlet to

 

 

see if it has power.

 

 

 

The machine does not

If a beep sound is not made when you press the keys,

respond when you press

 

unplug the power cord and then plug it in again

any of its keys.

 

several seconds later.

 

 

 

Automatic document

Check the size and weight of the document (see

feeding does not work for

 

Transmittable Documents on page 55).

transmission or copying.

 

 

 

 

 

Voice calls taken on an

The fax may interrupt during a voice call if the

extension phone are

 

reception mode is set to TAD To prevent interruption

interrupted by the fax.

 

on a tone dial extension phone, press any three keys

 

 

on the extension phone after answering. (Note: Do not

 

 

enter the code to activate fax reception.)

 

 

 

No reception occurs when

Make sure you have not run out of paper.

polling is attempted.

 

 

 

Make sure the transmitting machine is set to answer

 

 

automatically.

 

If the transmitting machine has polling security, make

 

 

sure that your fax number has been entered both in

 

 

your machine and in the transmitting machine.

 

 

 

11. Trouble- shooting

113

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Sharp UX-465L operation manual General problems, 113