Problems and Solutions
General problems
Problem |
| Solution |
|
|
|
Information cannot be | • | Make sure the fax is plugged in and the imaging film |
programmed in the fax. |
| and paper have been loaded. (Programming is not |
|
| possible if the imaging film and printing paper have |
|
| not been loaded.) See Loading the Imaging Film and |
|
| Loading Printing Paper in Chapter 1. |
|
|
|
Nothing appears in the | • | Make sure the power cord is properly plugged into a |
display. |
| power outlet. |
| • | Connect another electrical appliance to the outlet to |
|
| see if it has power. |
|
|
|
The machine does not | • | If a beep sound is not made when you press the keys, |
respond when you press |
| unplug the power cord and then plug it in again |
any of its keys. |
| several seconds later. |
|
|
|
Automatic document | • | Check the size and weight of the document (see |
feeding does not work for |
| Transmittable Documents on page 55). |
transmission or copying. |
|
|
|
|
|
Voice calls taken on an | • | The fax may interrupt during a voice call if the |
extension phone are |
| reception mode is set to TAD To prevent interruption |
interrupted by the fax. |
| on a tone dial extension phone, press any three keys |
|
| on the extension phone after answering. (Note: Do not |
|
| enter the code to activate fax reception.) |
|
|
|
No reception occurs when | • | Make sure you have not run out of paper. |
polling is attempted. |
|
|
| • | Make sure the transmitting machine is set to answer |
|
| automatically. |
| • | If the transmitting machine has polling security, make |
|
| sure that your fax number has been entered both in |
|
| your machine and in the transmitting machine. |
|
|
|
11. Trouble- shooting